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Thread: Solving a TSA Pre Snafu
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Old Aug 28, 2013 | 5:46 pm
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steve65341
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Join Date: Nov 2009
Location: PHL , EWR
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Originally Posted by krendon
I got into the TSA Pre program via Global Entry and entered my newly-acquired Known Passenger number on my USAir FF profile, but to no avail. It didn't show up on my boarding pass and sure enough, the TSA Pre line said I'm not registered. USAir says my profile has my number but I haven't been confirmed in Pre, which has to come from TSA....TSA blames the airline. I've checked to be sure my name is exactly the same on both my TSA Pre and USAir profiles and it is. Any ideas???
Was the reservation made before you added the number to your profile ? If so you needed to manually add it at check in.
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