Refund to closed card
#1
Original Poster


Join Date: Jun 2009
Posts: 2,480
Refund to closed card
guys - if a refund gets sent to a card that was closed years ago, will chase still accept it given I'm still a customer of their bank with checking, savings and then send me the refund check in the mail automatically?
Thanks
Thanks
#2
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
Depends on what you mean by years. If the account is archived, it may take time for Chase to locate you, but yes, if the card account is closed, in 2-3 billing cycles, Chase should send a check to you.
If the account has been closed for years as in plural, I would contact customer service once you know that the refund has been transmitted by the vendor.
If the account has been closed for years as in plural, I would contact customer service once you know that the refund has been transmitted by the vendor.
#3



Join Date: Jun 2015
Location: DTW
Programs: Alaska, Delta, Southwest
Posts: 1,732
Just a data point - I closed a Chase card in May of 2019 and supposedly got a refund to it in November 2019. I haven't heard a word about it since. I do have another Chase credit card but not a checking or savings account.



