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-   -   Refund to closed card (https://www.flyertalk.com/forum/chase-ultimate-rewards/2031793-refund-closed-card.html)

sam007 Jan 4, 2021 7:12 am

Refund to closed card
 
guys - if a refund gets sent to a card that was closed years ago, will chase still accept it given I'm still a customer of their bank with checking, savings and then send me the refund check in the mail automatically?

Thanks

Often1 Jan 4, 2021 7:25 am

Depends on what you mean by years. If the account is archived, it may take time for Chase to locate you, but yes, if the card account is closed, in 2-3 billing cycles, Chase should send a check to you.

If the account has been closed for years as in plural, I would contact customer service once you know that the refund has been transmitted by the vendor.

strickerj Jan 11, 2021 2:45 pm

Just a data point - I closed a Chase card in May of 2019 and supposedly got a refund to it in November 2019. I haven't heard a word about it since. I do have another Chase credit card but not a checking or savings account.

garykung Jan 11, 2021 2:54 pm

I would suggest OP to contact the merchant for other arrangement, to avoid the game of pointing fingers.


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