Sep 6, 2019, 9:05 am
Last edit by: StartinSanDiego
THIS THREAD IS NOW ARCHIVED.
PLEASE CONTINUE THE DISCUSSION HERE: https://www.flyertalk.com/forum/chas...rs-2020-a.html
This thread is the 2019 version of our https://www.flyertalk.com/forum/chase-ultimate-rewards/1710270-chase-retention-bonus-offers-june-2015-present-all-cards.html
Please give us the following data:
Current retention offers (specify the date [mm/dd/yyyy], the card, the offer, how long you had the card and yearly spend)
When you call, you MUST ask if there are any offers on your account. Don't ask for an AF waiver, ask if they can credit your account the $95 (or whatever your AF is) to your account. They cannot remove the AF, but they can credit an amount to offset it. If you cancel your card within 30 days of receiving retention bonus, then Chase may claw back that bonus Note that Chase has shortened the period in which you can close the card and get the fee refunded. It is 30 days for most (or all?) cards.
If you don't get a retention bonus, the card you are holding may have the option of a downgrade. Cards that are downgraded may be upgraded at a later date. Consolidated discussion of that topic is here: http://www.flyertalk.com/forum/chase...16-onward.html
PLEASE CONTINUE THE DISCUSSION HERE: https://www.flyertalk.com/forum/chas...rs-2020-a.html
This thread is the 2019 version of our https://www.flyertalk.com/forum/chase-ultimate-rewards/1710270-chase-retention-bonus-offers-june-2015-present-all-cards.html
Please give us the following data:
Current retention offers (specify the date [mm/dd/yyyy], the card, the offer, how long you had the card and yearly spend)
When you call, you MUST ask if there are any offers on your account. Don't ask for an AF waiver, ask if they can credit your account the $95 (or whatever your AF is) to your account. They cannot remove the AF, but they can credit an amount to offset it. If you cancel your card within 30 days of receiving retention bonus, then Chase may claw back that bonus Note that Chase has shortened the period in which you can close the card and get the fee refunded. It is 30 days for most (or all?) cards.
If you don't get a retention bonus, the card you are holding may have the option of a downgrade. Cards that are downgraded may be upgraded at a later date. Consolidated discussion of that topic is here: http://www.flyertalk.com/forum/chase...16-onward.html
Chase Retention Offers - 2019
Dec 18, 2019, 8:03 am
#121
Join Date: Jul 2014
Posts: 483
I have had an Ink Plus for more than 5 years, primarily for 5x points on office supplies, cell phone and internet. When Citi devalued the Prestige card, I opened an Ink Preferred for cell phone insurance, biz travel benefits. At this point, my office supply purchases are very minimal, called to cancel the Plus on the anniversary, Chase waived AF.
Chase Ink Plus 12/8/19 Card member for more than 5 years, moved most spend to Ink Preferred earlier this year, Chase Private Client. Called to cancel on anniversary, immediately offered $95 statement credit (full annual fee).
Chase Ink Plus 12/8/19 Card member for more than 5 years, moved most spend to Ink Preferred earlier this year, Chase Private Client. Called to cancel on anniversary, immediately offered $95 statement credit (full annual fee).
Dec 18, 2019, 9:42 am
#122
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Retention is not an additional reward for past spending, it's an incentive to keep the card open, driven by an algorithm which predicts the probability that you will otherwise close the account.
Dec 19, 2019, 4:23 pm
#123
Join Date: Nov 2019
Posts: 15
Ink Business Preferred
First AF posted a week ago and my spend was the minimum for SUB. Called retention and got nothing so I PC to Ink Cash.
First AF posted a week ago and my spend was the minimum for SUB. Called retention and got nothing so I PC to Ink Cash.
Dec 30, 2019, 10:04 am
#124
Join Date: Sep 2014
Posts: 47
Ink Business Plus
AF posted 11/1, called on 12/30. Given $95 statement credit to offset AF.
Dec 30, 2019, 11:12 am
#126
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Dec 30, 2019, 12:45 pm
#127
Join Date: Dec 2019
Posts: 2
12-30-2019
Chase Southwest Plus
Offered $70 statement credit
Had for about a year (annual fee just posted)
Enough spend to meet min spend. Nothing after that
Chase Southwest Plus
Offered $70 statement credit
Had for about a year (annual fee just posted)
Enough spend to meet min spend. Nothing after that
Dec 31, 2019, 7:38 pm
#128
Join Date: Sep 2006
Location: SFO
Programs: BA Avios, UA MP, AA, Choice, Club Carlson
Posts: 1,096
30 days
Just clarifying that the AF is refunded if you request cancellation within 30 days after Chase provides the statement on which the annual membership fee is billed.
ie:
- if AF line item billed 1/31/2020
- statement spans 1/12/2020-2/10/2020 (Billing terms are 30 days versus 28 or 29 days)
- you have until 3/11/20 (one day before the next statement cycle starting on 3/12/20) to request cancellation.
- for clarity your 30 days spans [2/11/20-3/11/20] and includes 2/11/20 and 3/11/20
So the actual day that the AF is line item billed is not significant.
Pay attention rather to the statement dates on which you see the AF billed instead and calculate from those dates.
The only times you have less than 30 days is in situations with cards where the billing terms are say, 28 days long.
In these cases a new billing cycle always occurs before 30 days is reached.
Since the CSR's billing is 30 days, 30 days is also the same as "before the next billing cycle."
ie:
- if AF line item billed 1/31/2020
- statement spans 1/12/2020-2/10/2020 (Billing terms are 30 days versus 28 or 29 days)
- you have until 3/11/20 (one day before the next statement cycle starting on 3/12/20) to request cancellation.
- for clarity your 30 days spans [2/11/20-3/11/20] and includes 2/11/20 and 3/11/20
So the actual day that the AF is line item billed is not significant.
Pay attention rather to the statement dates on which you see the AF billed instead and calculate from those dates.
The only times you have less than 30 days is in situations with cards where the billing terms are say, 28 days long.
In these cases a new billing cycle always occurs before 30 days is reached.
Since the CSR's billing is 30 days, 30 days is also the same as "before the next billing cycle."
Last edited by mrkymark; Dec 31, 2019 at 7:46 pm
Jan 1, 2020, 11:33 am
#129
Join Date: Dec 2014
Posts: 257
Southwest RR Business. Annual fee posted 12/1. Called yesterday and was offered credit to offset the fee. Have had the card for a year, only spend was to meet signup bonus.
Jan 2, 2020, 8:10 am
#130
Join Date: Oct 2019
Programs: AA Plat, Hyatt Glob, IHG Spire, Hilton Diamond, National EE, Hertz PC, Marriott Gold
Posts: 46
$70 SC offered on Southwest Priority. Very minimal spend beyond MSR in the first year (e.g., $5.60 ticket fees, the occasional priority boarding upgrade that the Priority gives 4 of for free, some on-board drinks here and there, etc.). Easily accepted.
Jan 2, 2020, 11:30 am
#131
Join Date: Dec 2018
Posts: 3
Southwest Priority
Chase Southwest Priority (personal). $149.00 AF posted yesterday (1/1/20). Called today, asked if there were any retention offers. Rep offered a $70.00 statement credit, happily accepted. Paid the first AF in Jan 2019, opened the card Dec 2018, spent $12k to meet the SUB threshold, no spend afterward.
Jan 3, 2020, 3:46 pm
#132
Join Date: Nov 2008
Location: Snohomish, WA
Programs: AS MVP Gold, HHonors Diamond
Posts: 2,793
Ink Business Preferred
$7k annual spend
No offer
Kept card, will HUCA
$7k annual spend
No offer
Kept card, will HUCA
Jan 4, 2020, 3:05 pm
#133
Join Date: Apr 2001
Programs: Marriott Titanium; Hilton Diamond; United Silver
Posts: 114
1/4/2020
United Explorer Mileage Plus
No offer
first anniversary (first year was waived)
Spending was for the SUB
Will HUCA later.
United Explorer Mileage Plus
No offer
first anniversary (first year was waived)
Spending was for the SUB
Will HUCA later.
Jan 5, 2020, 2:21 pm
#134
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
Just clarifying that the AF is refunded if you request cancellation within 30 days after Chase provides the statement on which the annual membership fee is billed.
ie:
- if AF line item billed 1/31/2020
- statement spans 1/12/2020-2/10/2020 (Billing terms are 30 days versus 28 or 29 days)
- you have until 3/11/20 (one day before the next statement cycle starting on 3/12/20) to request cancellation.
- for clarity your 30 days spans [2/11/20-3/11/20] and includes 2/11/20 and 3/11/20
So the actual day that the AF is line item billed is not significant.
Pay attention rather to the statement dates on which you see the AF billed instead and calculate from those dates.
The only times you have less than 30 days is in situations with cards where the billing terms are say, 28 days long.
In these cases a new billing cycle always occurs before 30 days is reached.
Since the CSR's billing is 30 days, 30 days is also the same as "before the next billing cycle."
ie:
- if AF line item billed 1/31/2020
- statement spans 1/12/2020-2/10/2020 (Billing terms are 30 days versus 28 or 29 days)
- you have until 3/11/20 (one day before the next statement cycle starting on 3/12/20) to request cancellation.
- for clarity your 30 days spans [2/11/20-3/11/20] and includes 2/11/20 and 3/11/20
So the actual day that the AF is line item billed is not significant.
Pay attention rather to the statement dates on which you see the AF billed instead and calculate from those dates.
The only times you have less than 30 days is in situations with cards where the billing terms are say, 28 days long.
In these cases a new billing cycle always occurs before 30 days is reached.
Since the CSR's billing is 30 days, 30 days is also the same as "before the next billing cycle."
Jan 6, 2020, 3:19 pm
#135
Moderator: Travel Buzz
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
Chase Retention Offers --2020
Moderator Note: The 2019 thread is now archived.
Please follow the discussion here:
https://www.flyertalk.com/forum/chas...rs-2020-a.html
Please follow the discussion here:
https://www.flyertalk.com/forum/chas...rs-2020-a.html