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Old Sep 6, 2019, 9:05 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: StartinSanDiego
THIS THREAD IS NOW ARCHIVED.

PLEASE CONTINUE THE DISCUSSION HERE: https://www.flyertalk.com/forum/chas...rs-2020-a.html



This thread is the 2019 version of our https://www.flyertalk.com/forum/chase-ultimate-rewards/1710270-chase-retention-bonus-offers-june-2015-present-all-cards.html


Please give us the following data:
Current retention offers (specify the date [mm/dd/yyyy], the card, the offer, how long you had the card and yearly spend)

When you call, you MUST ask if there are any offers on your account. Don't ask for an AF waiver, ask if they can credit your account the $95 (or whatever your AF is) to your account. They cannot remove the AF, but they can credit an amount to offset it. If you cancel your card within 30 days of receiving retention bonus, then Chase may claw back that bonus Note that Chase has shortened the period in which you can close the card and get the fee refunded. It is 30 days for most (or all?) cards.

If you don't get a retention bonus, the card you are holding may have the option of a downgrade. Cards that are downgraded may be upgraded at a later date. Consolidated discussion of that topic is here: http://www.flyertalk.com/forum/chase...16-onward.html
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Chase Retention Offers - 2019

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Old Sep 12, 2019, 9:58 am
  #31  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,316
Bonvoy Brilliant first renewal - everyone gets $25 extra statement credit (if registered). Additionally, I got 20k Marriott points for spending $2k in 3 months.
beachfan is online now  
Old Sep 12, 2019, 9:00 pm
  #32  
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Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,792
Originally Posted by beachfan
Bonvoy Brilliant first renewal - everyone gets $25 extra statement credit (if registered). Additionally, I got 20k Marriott points for spending $2k in 3 months.
You do know the Bonvoy Brilliant is an Amex card, right? ...cause this is the Chase forum.
krazykanuck is offline  
Old Sep 16, 2019, 1:20 pm
  #33  
 
Join Date: Oct 2015
Posts: 49
Chase Sapphire Preferred: No offers. Annual spend: ~$2500 all in bonus category. Cardholder since 2015
Sean Hanley is offline  
Old Sep 16, 2019, 7:00 pm
  #34  
 
Join Date: Sep 2018
Posts: 28
Chase Marriott Bonvoy Business
1st year $99 Annual Fee
Called number on back of card and they waived the fee
Minimal spend, only to hit MSR.
a4lau is offline  
Old Sep 18, 2019, 10:07 am
  #35  
 
Join Date: Nov 2016
Posts: 121
Marriott Bonvoy Business
No offers or credits offered for the first year since sign up (paid $99 the first year as well)

Zero spend on the card since hitting MSR.
Yunnnn is offline  
Old Sep 19, 2019, 6:15 pm
  #36  
 
Join Date: Jul 2005
Programs: Hilton Diamond, Starwood Platinum, AA, SW, Delta
Posts: 885
Anyone here got any retention offer for the Chase Ritz Carlton card? Just called today. Had card for 3 years but nothing
808traveler likes this.
happyvoid is offline  
Old Sep 20, 2019, 3:24 pm
  #37  
 
Join Date: Mar 2017
Programs: MileagePlus, FlyingBlue
Posts: 2
Chase United MileagePlus Club Card

Annual fee is $450, called to cancel and was offered $100 to keep account open. My annual spend is $250k.
rostilast is offline  
Old Sep 20, 2019, 4:18 pm
  #38  
 
Join Date: Apr 2013
Programs: Starwood/Hyatt/IHG-PLAT/Hilton-DIA
Posts: 468
sweet - LOL/24 and got a $100 statement credit on the chase business premiere southwest card... effectively reducing the AF to -$1

spent like 15K in first year
808traveler likes this.
flymax77 is offline  
Old Sep 20, 2019, 5:07 pm
  #39  
 
Join Date: Jul 2018
Posts: 354
Originally Posted by flymax77
sweet - LOL/24 and got a $100 statement credit on the chase business premiere southwest card... effectively reducing the AF to -$1

spent like 15K in first year
Wow killer! Makes me wonder if retention is down (performance?) so they're trying their best to maintain members.
808traveler is offline  
Old Sep 24, 2019, 11:04 am
  #40  
 
Join Date: Nov 2011
Location: Iowa
Posts: 733
Chase United Explorer -- retention?

I'm likely going to cancel my Chase United Mileage Explorer card due to the annual fee. Have folks been getting any retention offers for keeping this card?
iowa guy is offline  
Old Sep 24, 2019, 9:18 pm
  #41  
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Join Date: Jan 2005
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Posts: 25,934
Originally Posted by iowa guy
I'm likely going to cancel my Chase United Mileage Explorer card due to the annual fee. Have folks been getting any retention offers for keeping this card?
This is a short thread, and you wouldn't have had to look back far to see:

https://www.flyertalk.com/forum/31497199-post15.html

But of course, your experience might be different. How much does it hurt to try?
sdsearch is offline  
Old Sep 25, 2019, 7:56 am
  #42  
 
Join Date: Nov 2011
Location: Iowa
Posts: 733
Originally Posted by sdsearch
This is a short thread, and you wouldn't have had to look back far to see:

https://www.flyertalk.com/forum/31497199-post15.html

But of course, your experience might be different. How much does it hurt to try?
I didn't even post in this thread... someone was smart enough to move it here.

I called Chase and all they offered me was a downgrade to a no annual fee card. I declined--I already have too many cards.

I've always wondered if I should ask for the retention department [if there really is such a thing).
iowa guy is offline  
Old Sep 28, 2019, 7:28 pm
  #43  
 
Join Date: Nov 2014
Posts: 21
I called today about the Southwest Airlines Premier card and got no offer.

I asked the rep to move the credit line to another Chase card I have and then closed the card. Last year I got a $100 statement credit.
XanderBsb is offline  
Old Sep 29, 2019, 11:20 am
  #44  
 
Join Date: Dec 2004
Location: Los Angeles California
Posts: 1,395
Originally Posted by XanderBsb
I called today about the Southwest Airlines Premier card and got no offer.

I asked the rep to move the credit line to another Chase card I have and then closed the card. Last year I got a $100 statement credit.
did u call a specific retention number for the $100 credit? My AF is coming up on Oct 1 for my business ink preferred card..
MNSWEEps is offline  
Old Oct 1, 2019, 4:17 pm
  #45  
 
Join Date: Nov 2014
Posts: 21
Originally Posted by MNSWEEps
did u call a specific retention number for the $100 credit? My AF is coming up on Oct 1 for my business ink preferred card..
No, I didn't. I called the number on the back of my card.
XanderBsb is offline  


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