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Old Jan 19, 2017, 8:44 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: StartinSanDiego
Please read this Wiki before posting questions in the thread.

Do not post offers or requests for referral links in this thread! The proper thread for referral offers is here.
All Chase issued cards are here: https://creditcards.chase.com/sitemap

This thread--a continuation of previous discussions through May 2015 and December 2016--focuses on general Chase policies & practices for new applications. For information on specific Chase cards and their bonuses/terms/benefits, see the following threads and their associated wikis: Table of Contents
  1. Does Chase have a limit on the number or frequency of applications like Citi's 8/65 rule?

  2. What's this I hear about Chase denying applications to people who have recently opened a lot of credit cards?

  3. Does the 5/24 rule apply to applications for all Chase cards?

  4. How does Chase calculate the number of an applicant's new cards for purposes of the 5/24 rule?

  5. How does Chase calculate the relevant 24-month period? By calendar months? By exact days?

  6. Can I get around the 5/24 policy by closing cards I've opened in the past 24 months?

  7. Is there any way around the 5/24 policy (targeted mailers, pre-approvals, Chase Private Client status)?

  8. Can I apply for a specific Chase card and earn the bonus again after doing so previously?

  9. I'm an authorized user for a card issued to my spouse/parent. Does that prevent me from signing up for the same card and earning a bonus?

  10. I already have several Chase cards with a substantial aggregate line of credit. Will it improve my odds if I close an existing account (or lower its credit line) before applying for another?

  11. I wasn't auto-approved. Should I call in?

  12. How can I determine the deadline for meeting the spend requirement to earn the signup bonus?

  13. Once I meet the card's spend requirement, how soon will I receive my signup bonus points?

  14. Should I downgrade or cancel my existing cards before applying?

  15. Useful Chase telephone numbers

Does Chase have a limit on the number or frequency of applications like Citi's 8/65 rule?
Chase does not have a known limit. However, several reports (for example) indicate that Chase is highly sensitive to multiple applications within a short time period, and that the second (or subsequent) applications run a substantial risk of being denied. In many cases, this is likely related to Chase's practice of allocating a large credit line (up to an applicant's personal maximum) when approving a new card such as the first application in a series. (See also the discussion below concerning aggregate Chase credit lines.)

What's this I hear about Chase denying applications to people who have recently opened a lot of credit cards?
Starting in May 2015, Chase began denying applications for its own personal cards (e.g., Sapphire Preferred, Freedom, Slate & Freedom Unlimited) if the applicant's credit report shows that she or he opened 5 or more credit cards with any card issuer in the prior 24 months ("the 5/24 rule").

For a few days in early September 2016, Chase included explicit language ("You will not be approved for this card if you have opened 5 or more bank cards in the past 24 months") on the application page for the Sapphire Reserve card--and then promptly removed it. The absence of this language on landing/application pages for the CSR or any other Chase card is not a reliable indicator of whether the 5/24 policy applies.

See the next section for co-branded cards exempt from the 5/24 policy, and the later section discussing potential ways around 5/24.

Does the 5/24 rule apply to applications for all Chase cards?
Previously the rule did not apply to applications for the Ink Plus business card or to co-branded cards such as United, Hyatt, IHG, etc. However, on May 22, 2016 Chase extended its 5/24 rule to cover Ink business cards and some co-branded cards. (Note that there were premature reports that Chase Ink Plus would be made subject to the rule in March 2016 (which did not happen), and that all co-branded cards would follow in April 2016 (also did not happen).)

Although we had numerous reports of applications prior to May 22 being denied for a United/Hyatt/IHG/WN card by a CSR citing the 5/24 rule, the available evidence strongly suggested that those applicants had other serious issues--multiple Chase applications in a short period; large existing Chase credit line--and that overzealous CSRs gratuitously (and erroneously) invoked the 5/24 rule in the past as an additional supposed justification for the denial. Thus, it is difficult to separate such false positives from any change in Chase policy.

Instead, the most useful data points are those where an applicant is approved for a Chase card despite being over 5/24. Since May 22, 2016, we have such reports for these co-branded cards (in order from oldest to newest for each card):
For a longer list of cards apparently not subject to 5/24, check this link:
In November 2018, Chase seems to have possibly expanded 5/24 to more cards, possibly including some mentioned above. See this link:
Please follow discussion in the thread for current updates.

How does Chase calculate the number of an applicant's new cards for purposes of the 5/24 rule?
The 24-month count includes personal cards opened at other banks, and even cards on which the applicant is only an authorized user and not the primary cardholder. Chase has been extremely inflexible with this policy, with agents stating that there is nothing they can do to circumvent this restriction. However, in some cases Chase may reconsider a denial if the applicant has <5 new cards excluding cards on which s/he is an authorized user. You may need to escalate to the next level of customer service agent, as many front-line agents seem to be unable or unwilling to remove the authorized user accounts from the count.

Note:

How does Chase calculate the relevant 24-month period? By calendar months? By exact days?
In February 2017, a FTer reported a successful application a day or two after dropping from 5/24 to 4/24. However, because Chase sometimes approves applicants who are at 5/24 exactly (see above), this data point does not conclusively prove that Chase drops cards from its calculation on the exact 24-month anniversary of the previous bonus.

Can I get around the 5/24 policy by closing cards I've opened in the past 24 months?
No. Chase uses the information from your credit report, and closing an account doesn't make it disappear.

Is there any way around the 5/24 policy (targeted mailers, pre-approvals, Chase Private Client status)?
As to targeted mailers, we have insufficient anecdotal evidence to reach any reliable conclusions. (Reports suggesting no exemption from 5/24 here and here.)

There have been reports of people with more than 5 cards opened in the last 24 months being successful if they are already pre-approved for the card in question. To find out if you are pre-approved, you can call or go into a branch to ask. Success stories appear to be connected to Chase Private Client (CPC) status and the rollout of the Chase Sapphire Reserve card. In-branch pre-approvals (showing a green screen on the banker's computer) result in automatic approvals. Some (but not all) CPC clients had success in recon calls[[I]citation needed].

Can I apply for a specific Chase card and earn the bonus again after doing so previously?
It depends. A Chase card may be "churned" when an entirely new version becomes available. For example, business cards are distinct from personal/consumer cards. Note that simple variations among bonus offers do not amount to new versions/products for purposes of this rule.

Beginning in 2014, Chase began including explicit language in most of its offers, such as the following:
This new cardmember bonus offer is not available to either (i) current cardmembers of this consumer credit card, or (ii) previous cardmembers of this consumer credit card who received a new cardmember bonus for this consumer credit card within the last 24 months.
Effective August 2018, Chase imposed stringent additional restrictions on receiving the signup bonus for any version of the Sapphire card. See Sapphire (CSR & CSP) 48 months between bonuses, August 2018 and the master threads for each card (listed above) for details and discussion.

There are four key considerations in determining whether you can churn a given card:
  • The 5/24 policy discussed in detail above.
  • The 24-month bonus waiting period--in the case of Sapphire cards, the collective 48-month period--is measured not from the date of your previous application (or approval date, if different), but instead from the date you received the signup-related bonus on the previous card, which may be 3-4 months later than the approval date. The same rule applies regardless of the type of signup bonus received (points, miles, or free-night certs); anniversary benefits unrelated to spending requirements, such as annual IHG & Marriott certs, do not count as signup bonuses.
  • If you still have your old card of the same type, you're ineligible.
  • Chase's policy does not indicate whether there is also a minimum waiting period between cancellation and reapplication, and there is not yet sufficient anecdotal evidence from FTers to draw firm conclusions. At a minimum, a prudent churner will wait at least a week or two after cancellation before reapplying so that all of Chase's systems fully reflect that closure. (See first bullet point above.) At least one FTer has reported re-applying successfully 14 days after canceling the previous card.
Finally, note that if you reapply too soon, Chase may still issue you the new card. (This differs from some other card issuers, which may deny such applications outright.) In this case, Chase typically notifies you by letter within a month or two after approval that, as a previous cardholder, you will not receive the bonus a second time.

I'm an authorized user for a card issued to my spouse/parent. Does that prevent me from signing up for the same card and earning a bonus?
No. Being an additional user on someone else's account poses no bar to applying for that same card & bonus, except insofar as such cards may count toward the 5/24 rule (as discussed above).

I already have several Chase cards with a substantial aggregate line of credit. Will it improve my odds if I close an existing account (or lower its credit line) before applying for another?
Yes.

In the past, the conventional wisdom among FTers was that you were more likely to hurt your chances by closing an account or reducing CL unilaterally. However, substantial evidence from 2014 onward strongly indicates that Chase is increasingly likely to reject applications (or at least not auto-approve them) where an applicant has an existing total credit line that is high compared to his/her income & spending patterns. (For many members, the threshold appears to be in the $45K-60K range, but that is highly speculative.)

Recent reports suggest that closing accounts and/or voluntarily reducing credit lines increases the odds of auto-approval or in-branch pre-approval. (You can do either by calling or simply sending a secure message through your Chase online account. You do not need to provide a reason for the request.) For best results, keep at least $5K-10K in excess credit; if your application is not approved, you can always contact the reconsideration department and offer to reallocate that portion of your existing credit line. Note: despite allowing credit line to be moved between personal and business accounts in the past, Chase is no longer permitting such reallocation in either direction.

With respect to timing, it is better to reduce any CL as soon as you can conveniently do so, e.g., after meeting the bonus spend on a card you do not plan to use regularly thereafter. (Do not reduce CL on a given card if it would increase your "credit utiilization"--that is, the ratio of outstanding balance to CL--above ~30%. A high credit utilization number is a red flag for banks and can adversely affect your credit score.) Waiting until one's next application to lower a CL is less than optimal, as the reduced CL is not immediately recognized by all of Chase's systems.

There is no known minimum wait between lowering a CL and having the freed-up amount become available for purposes of a new application. A prudent applicant will, as recommended above, plan well in advance; failing that, an applicant would be wise to wait at least 24 hours between lowering a CL and applying for a new card.

I wasn't auto-approved. Should I call in?
It may be better to avoid calling Chase unless your application is denied. Many recent calls on pending applications led to denials, and many people report having success letting applications work their way through the system. Be patient. Time is on your side; increasingly, Chase CSRs are not.

If you do call, expect extensive and possibly hostile questioning. Be prepared to answer questions regarding the need for more credit, past credit apps for both Chase and other banks, income, business finances, etc. Know your CLs with Chase before you call so you know which card/s you are willing to decrease the CLs on. If the app is for a significant other who dislikes such calls, they can authorize you to speak on their behalf and hand the phone over to you.

How can I determine the deadline for meeting the spend requirement to earn the signup bonus?
Just send Chase a secure message (SM) through your online account. Although the deadline should in theory be N months from the date of approval (not the date of application or card activation)--where N is the number of months specified in the offer--Chase typically pads this period to account for the time required to fabricate and deliver physical cards. For example, a recent "3-month" deadline was in fact 114 days, as confirmed by Chase's SM confirmation.

Once I meet the card's spend requirement, how soon will I receive my signup bonus points?
Bonus points typically accrue at the close of the billing period in which you incur the corresponding charges. Points should appear in your hotel/airline account within a few days thereafter.

NOTE: If you complete your required spending in the last 7-10 days of the statement period, the bonus may not post until the following month's statement, even if the regular per-dollar points post on the first statement. This is normal behavior for Chase and is not worth a phone call.

Should I downgrade or cancel my existing cards before applying?
Useful Chase telephone numbers
(800) 432-3117 – General Application Status Line, automated
(800) 436-7927 – Alternative General Application Status Line, automated
(888) 609-7805 – Alternative Personal Reconsideration line with live rep
(888) 269-8690 - Business Credit Card Application Status Line, automated
(800) 453-9719 – Business Credit Card Reconsideration Line with live rep
(800) 955-9900 – General Card Services and Application status, automated
(888) 298-5623 – Credit Reallocation Office (Personal cards)
(800) 453-9719 – Credit Reallocation Office (Business cards)
(888) 622-7547 – Executive Offices
(877) 470-9042 – Personal Application Verification line with live rep
Twitter: @ChaseSupport
Note: In the past, automated telephone status reports stating that Chase would notify you in 2 weeks often resulted in an approval, whereas the "7-10 days" telephone recording often indicated imminent denial. In 2016, this pattern became increasingly unpredictable, with many applicants receiving approval despite an earlier "7-10 days" automated telephone message. As a result, automated telephone responses should not be regarded as reliable indicators of an application's likely outcome.
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Applying for Chase Credit Cards, 2017-2019

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Old Sep 23, 2017, 9:58 am
  #1096  
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Originally Posted by hokiebuy
I'm planning on closing some CITI and Amex cards with annual fees and consolidating to Chase cards that earn UR points.

Cards to be closed:
*AMEX Platinum
*AMEX EveryDay Preferred
*Barclays Aviator Red
*United MileagePlus Explorer
*SPG Amex Business

Cards to Keep:

Chase Business Ink Cash:
* Cell phone bill, FIOS, Hulu, Southwest gift cards from Staples

Chase Freedom:
*5% Categories

Chase Freedom Unlimited / Amex Business Blue Plus:
*Non-bonus categories OR buy VISA gift cards from Office Supply stores

Chase Sapphire Preferred
*To Transfer to Airline Partners

Any feedback? This will lower my annual fee to $95. How can I maximize gas, groceries (Harris Teeter, Whole Foods) spend when it's not on Freedom 5% rotation. I wouldn't find gift cards for gas stations or Harris Teeter at office supply stores.
Not with Chase cards, but with one of the cards you're planning to cancel!

Chase has nothing to match the grocery earn on the Amex Everyday Preferred. Gosh, even if you downgrade to the Amex no-AF Everyday card, and do "20" a billing cycle, that'll still greatly beat anything Chase can do. Chase can only do 1.5x on Freedom Unlimited, while the free Everyday card gives 2.4x on groceries if you do "20" each month. (And you should be used to doing "20" since I think for Everyday Preferred you had to do "30", right?) And through the end of the year Amex has an Amex Offer for 1 extra MR point at Whole Foods (which also works at 365, in case there's one near you), and Chase doesn't even have the equivalent of Amex Offers!

So I suggest you rethink going all-Chase, and decide which cards from which banks are best for each of kind of spend.

There are several cards that give 2x or 3x on gas. Some Citi TYP cards count gas as travel at 3x, for example, but do any Chase cards do that? (Though even if CSR does, you can't apply for it since you have the CSP, and Chase now has one Sapphire limit per customer).
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Last edited by sdsearch; Sep 23, 2017 at 10:06 am
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Old Sep 23, 2017, 10:33 am
  #1097  
 
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Originally Posted by hokiebuy
I'm planning on closing some CITI and Amex cards with annual fees and consolidating to Chase cards that earn UR points.

Any feedback? This will lower my annual fee to $95. How can I maximize gas, groceries (Harris Teeter, Whole Foods) spend when it's not on Freedom 5% rotation. I wouldn't find gift cards for gas stations or Harris Teeter at office supply stores.
I use the Ink Cash for gas. It gives 2 URP per dollar when I am at a station with one price, or one where I am not sure if debit will give the cash price.
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Last edited by StartinSanDiego; Sep 24, 2017 at 11:58 pm Reason: Pare down lengthy quote
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Old Sep 24, 2017, 12:51 am
  #1098  
 
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Originally Posted by sdsearch
Not with Chase cards, but with one of the cards you're planning to cancel!

Chase has nothing to match the grocery earn on the Amex Everyday Preferred. Gosh, even if you downgrade to the Amex no-AF Everyday card, and do "20" a billing cycle, that'll still greatly beat anything Chase can do.
So I suggest you rethink going all-Chase, and decide which cards from which banks are best for each of kind of spend.

There are several cards that give 2x or 3x on gas. Some Citi TYP cards count gas as travel at 3x, for example, but do any Chase cards do that?.
Thanks! After reading your response and some introspection, this is what I might do:

(I have 2 freedom 5x cards)

During 5x bonus cycle, buy gas station gift cards worth $1500 and bank them. That's all I'd need for full year, I walk to work.

During 5x grocery bonus cycle, buy $3k worth Giant gift cards from Giant (Harris teeter doesn't sell gift cards with CC payment). Buy $3k WholeFoods gift cards from Office Supply stores using Ink Cash. That's $6k for groceries.

My backup will be $300 VISA gift cards from Office Supply stores if I fall short on grocery/gas gift cards.

I will downgrade Everyday Preferred to no-fee version and keep it in drawer for Amex Offers.

Using this strategy, i should be able to take every spend category to 5x level as well as minimize my annual fees.

For non-bonus spend, I could use Amex Business Blue Plus 2x, or just buy visa gift cards from office supply stores (within reason).

Downside is spending ahead, managing those gift cards and not loosing them.

Last edited by StartinSanDiego; Sep 25, 2017 at 12:00 am Reason: Pare down lengthy quote
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Old Sep 24, 2017, 6:08 am
  #1099  
 
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Originally Posted by penner42
Pro-actively lowering them maybe USED to be a good idea, but I would say it no longer is. I did that when I wanted to apply for the CSR... lowered my credit with Chase by $10k. Then when I applied, they declined me, didn't want to offer me more credit (even though just a few weeks ago I had $10k more credit with them!) and couldn't find enough credit to move to get me to $10k! I was willing to close my Amazon card that had a $5k limit, but didn't really want to because it's my oldest card, and didn't want to close any of my other personal cards. Luckily, I was able to convince them to approve me due to assets, not income. While I gave them truthful numbers, they didn't actually ask for any proof of those assets.

My advice is leave your cards open, and then if you are rejected, offer to close them or move credit to the IHG for approval. Don't reduce your limits in advance. It seems to only be a negative at this point. Maybe cancel or reduce limits on your business cards if you have any, since you can't move that to the IHG anyway. But not your personal cards.
I have rolled back your edits to the wiki because
  • You broke page rendering by using non-standard chars.
  • You failed to grasp the substance of the longstanding advice, which actually addresses the scenario in which Chase doesn't auto-approve your app.
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Old Sep 24, 2017, 8:00 am
  #1100  
 
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Originally Posted by hokiebuy
How can I maximize gas, groceries (Harris Teeter, Whole Foods) spend when it's not on Freedom 5% rotation. I wouldn't find gift cards for gas stations or Harris Teeter at office supply stores.
Buy your groceries at Walmart, Aldi, and maybe Sams club/costco (especially for gas). Those will save you a lot more than 5% vs WF, HT, and other legacy "grocery stores". Cash is still king.

Also Walmart is 5% on Freedom next quarter FWIW.
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Old Sep 24, 2017, 10:17 am
  #1101  
 
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Originally Posted by beltway
I have rolled back your edits to the wiki because
  • You broke page rendering by using non-standard chars.
  • You failed to grasp the substance of the longstanding advice, which actually addresses the scenario in which Chase doesn't auto-approve your app.
  • The page still rendered just fine for me.
  • The wiki now has bad advice in it again. There is zero evidence lowering your credit lines pro-actively has any benefit Chase anymore. There are multiple reports that it has a negative effect, including a personal datapoint from me. Even if you follow the advice and leave $5-10k in excess credit, you are left with a lower total credit line than you had before.

Last edited by penner42; Sep 24, 2017 at 10:33 am
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Old Sep 24, 2017, 11:01 am
  #1102  
 
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Originally Posted by penner42
  • The wiki now has bad advice in it again. There is zero evidence lowering your credit lines pro-actively has any benefit Chase anymore. There are multiple reports that it has a negative effect, including a personal datapoint from me. Even if you follow the advice and leave $5-10k in excess credit, you are left with a lower total credit line than you had before.
My household has applied for four Chase cards in the last year. In anticipation of each application, we have assiduously trimmed credit lines; the result was three instant approvals and one additional approval after a few days. In each case, the credit line on the new card (tens of thousands of dollars) brought the applicant's aggregate credit line above where it had been prior to the application. The CL on my latest personal card came in at $32,000.

I'm sorry that you're having difficulty with your own applications, and you're entitled to disagree with my views on overall strategy. However, it is incorrect to claim that no current evidence supports the advice in the wiki.
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Old Sep 24, 2017, 11:09 am
  #1103  
 
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Originally Posted by beltway
My household has applied for four Chase cards in the last year. In anticipation of each application, we have assiduously trimmed credit lines; the result was three instant approvals and one additional approval after a few days. In each case, the credit line on the new card (tens of thousands of dollars) brought the applicant's aggregate credit line above where it had been prior to the application. The CL on my latest personal card came in at $32,000.

I'm sorry that you're having difficulty with your own applications, and you're entitled to disagree with my views on overall strategy. However, it is incorrect to claim that no current evidence supports the advice in the wiki.
If your credit line was higher than you had previously, the evidence shows that Chase was going to give you more credit anyway. So lowering the credit lines did not help you. It could have only hurt if Chase did not want to give you more credit. Auto-approvals are nice, but increasing your chance of auto-approval while decreasing your overall chance of approval is bad advice.

And I have no problem with my applications, I managed to convince Chase to give me the card. But it took more effort than it should have because I lowered my credit lines.
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Old Sep 24, 2017, 12:35 pm
  #1104  
 
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Originally Posted by penner42
If your credit line was higher than you had previously, the evidence shows that Chase was going to give you more credit anyway. So lowering the credit lines did not help you. It could have only hurt if Chase did not want to give you more credit. Auto-approvals are nice, but increasing your chance of auto-approval while decreasing your overall chance of approval is bad advice.

And I have no problem with my applications, I managed to convince Chase to give me the card. But it took more effort than it should have because I lowered my credit lines.
Yes, it used to be that lowering your credit lines made it so easy to get approved, they would simply give it all right back with instant approval. But for the past year or two, they have not been giving it back (maybe for some people, but not for all). I love instant approval as much as anyone, but since there is no longer a "guarantee" that they will give it back, I personally would not give it up.
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Old Sep 24, 2017, 12:56 pm
  #1105  
 
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Just a data point confirming well-known policies:

Hyatt is still not 5/24.

No auto-approval, but no problem getting approved by moving credit from another card when they called.

Last edited by highops; Sep 24, 2017 at 12:57 pm Reason: hyphneating two-word adjective
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Old Sep 24, 2017, 3:46 pm
  #1106  
 
Join Date: Jul 2013
Posts: 1,784
Originally Posted by highops
Just a data point confirming well-known policies:

Hyatt is still not 5/24.

No auto-approval, but no problem getting approved by moving credit from another card when they called.
A reader at OMAAT posted this about the Chase B/A Visa:

"Re eligibility, I was recently denied due to having had the card 18 months ago, even though the bonus was 30 months back."

Any other data points on this either way?
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Old Sep 24, 2017, 4:10 pm
  #1107  
 
Join Date: Jul 2014
Posts: 244
Have a question regarding applying/downgrading CSR. Last year got my in laws to apply for the CSR to take advantage of the 100K bonus sign up offer and those were their first chase credit cards. Since they'll be up for renewal soon and their usage pattern does not warrant the $150 effective fees on the CSR so looking at the best options for them. I was initially thinking of downgrading them to the freedom or freedom unlimited but since this is their only chase card will they be able to park their URs in there with either of those cards until the are ready to transfer them out (after upgrading to one of the fee cards)? Also, I see that there are sign up bonuses for both those cards - to maximize should you first open one of those cards to take advantage of the sign up bonus and then just cancel the CSR after moving over the CL? Appreciate your thoughts!
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Old Sep 24, 2017, 4:26 pm
  #1108  
 
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Posts: 1,037
Another confirmation data point: Mrs. HighOPS also approved for 100K + 5K IHG using the call IHG and ask about the card trick. She is over 5/24.
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Old Sep 24, 2017, 4:29 pm
  #1109  
 
Join Date: Feb 2013
Programs: Hilton Plastic, Delta Silver Emeritus
Posts: 1,037
Originally Posted by neony77
Have a question regarding applying/downgrading CSR. Last year got my in laws to apply for the CSR to take advantage of the 100K bonus sign up offer and those were their first chase credit cards. Since they'll be up for renewal soon and their usage pattern does not warrant the $150 effective fees on the CSR so looking at the best options for them. I was initially thinking of downgrading them to the freedom or freedom unlimited but since this is their only chase card will they be able to park their URs in there with either of those cards until the are ready to transfer them out (after upgrading to one of the fee cards)? Also, I see that there are sign up bonuses for both those cards - to maximize should you first open one of those cards to take advantage of the sign up bonus and then just cancel the CSR after moving over the CL? Appreciate your thoughts!
Do one of each if they are willing to learn the category bonuses each quarter and make each other AU's. Otherwise, I guess make them both Freedom Unlimited for now. Or merge the points, keep the card with the points as a Freedom Unlimited and cancel the other.

If they are willing to play the game more then opening the new cards makes sense, but it sounds like maybe they aren't so interested?
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Old Sep 24, 2017, 6:02 pm
  #1110  
 
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Originally Posted by RobertHanson
A reader at OMAAT posted this about the Chase B/A Visa:

"Re eligibility, I was recently denied due to having had the card 18 months ago, even though the bonus was 30 months back."

Any other data points on this either way?
No data point, but I would wager an arbitrarily large sum of money that this "explanation" was offered by a Chase CSR despite the real reason for the denial being something altogether different.

As the wiki explains,
Although we had numerous reports of applications prior to May 22[, 2016] being denied for a United/Hyatt/IHG/WN card by a CSR citing the 5/24 rule, the available evidence strongly suggested that those applicants had other serious issues--multiple Chase applications in a short period; large existing Chase credit line--and that overzealous CSRs gratuitously (and erroneously) invoked the 5/24 rule in the past as an additional supposed justification for the denial. Thus, it is difficult to separate such false positives from any change in Chase policy.

Last edited by beltway; Sep 25, 2017 at 4:56 am
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