Qs relating to the FAQ thread
#91




Join Date: Jul 2005
Location: 64K or 2A
Programs: BA LT Gold, HH Diamond
Posts: 785
The reason I don't print out the BP is that self-printed BP is annoying when checking in at the gate. The gate agent actually has to check it against a paper print-out instead of just sliding the magnetic bar code, which turns a 2 seconds give-n-go process into a 15 second give-wait-check-go proceed. This is not an upgrade but a downgrade in service in my opinion. Chalk up another IT blunder for CX.
#92


Join Date: Jan 2005
Location: ...
Programs: CX DM / SQ PPS / VN Platinum
Posts: 1,123
The reason I don't print out the BP is that self-printed BP is annoying when checking in at the gate. The gate agent actually has to check it against a paper print-out instead of just sliding the magnetic bar code, which turns a 2 seconds give-n-go process into a 15 second give-wait-check-go proceed. This is not an upgrade but a downgrade in service in my opinion. Chalk up another IT blunder for CX.
I bet it takes longer than 13 seconds to check in at the airport, even using a self-service kiosk.
#93


Join Date: May 2009
Posts: 6,978
Also, it's relative time that we're comparing, not absolute time. If you want to compare absolute time then we all arrive at the airport hours ahead of departure anyway.
Relatively speaking the boarding time is considerably delayed because of these home-made BPs. The boarding at the gate is very smooth with airline BPs, and all of a sudden the agent had to stop, check a manifest, and then allow boarding, that breaks the flow. 1 or 2 is ok, but last time I was in line there were 7-8 of them. Needless to say the Y line finish way ahead of J line because of these self-printed BP, and J line had half the people as Y line.
#96
Join Date: Aug 2010
Posts: 8
Yes you get a lower boarding number when checking in online especially at 48 hours before departure. It does help when it comes to a tie breaker op-up.
#97




Join Date: May 1998
Location: Naples FL, Munich DE
Programs: UA MM, AA 2MM, Marriott LT Titanium, Hilton Gold
Posts: 6,816
I'm flying LHR-HKG on CX in First, connecting in Hong Kong to CX HKG-MEL in Business. I understand per below that I'll have to go through a security check in HKG even though I remain airside:
According to the FAQ, the amenity I'd get on the LHR-HKG flight would be as follows:
Since "tubes of lotions and lip balm . . . and toothpaste, mouthwash . . . ." are considered to be "liquids", will the amenity kit (or the tubes, toothpaste, and mouthwash) be confiscated during this process, or will I be able to keep them for my onward flight to Melbourne?
The amenity kits contain three or four small tubes of lotions and lip balm (exact details of which depend on the gender of the kit), and a toothbrush, toothpaste, mouthwash and comb.
#98


Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,236
Since "tubes of lotions and lip balm . . . and toothpaste, mouthwash . . . ." are considered to be "liquids", will the amenity kit (or the tubes, toothpaste, and mouthwash) be confiscated during this process, or will I be able to keep them for my onward flight to Melbourne?
#99




Join Date: May 1998
Location: Naples FL, Munich DE
Programs: UA MM, AA 2MM, Marriott LT Titanium, Hilton Gold
Posts: 6,816
Thanks for the quick response!
Now, does anyone have any experience at the other end -- do they confiscate the amenity kits when you go through security at Heathrow? (To clarify -- On the way back, I connect in LHR to STR on BA, so I have to go through Heathrow security after getting off CX.)
Now, does anyone have any experience at the other end -- do they confiscate the amenity kits when you go through security at Heathrow? (To clarify -- On the way back, I connect in LHR to STR on BA, so I have to go through Heathrow security after getting off CX.)
#100


Join Date: Jun 1999
Location: Austin
Posts: 938
A few more datapoints on upgrades.
I have now qualified three times for status Gold/DM/DM. Each time I've been upgraded J->F on my first long haul flight after qualifying. It could be a coincidence, although on the Gold upgrade I saw the manifest mention something like "qualification upgrade".
I am currently upgraded CX255 HKG-LHR on 10/10/10. In every case there was a plausible operational issue. When I asked why today the attendant said "flight full". Indeed J was totally sold out and F was mostly empty and they op'ed up at least four people.
In addition to the long haul upgrade of exactly one per year, I have received one short haul upgrade J-F on CX475 TPE-HKG and two semi-upgrades on HKG-SAP-HKG where they have two class service on a 747. They sat me in the F compartment with J service. The F cabin had not been open for seat assignments.
I have now qualified three times for status Gold/DM/DM. Each time I've been upgraded J->F on my first long haul flight after qualifying. It could be a coincidence, although on the Gold upgrade I saw the manifest mention something like "qualification upgrade".
I am currently upgraded CX255 HKG-LHR on 10/10/10. In every case there was a plausible operational issue. When I asked why today the attendant said "flight full". Indeed J was totally sold out and F was mostly empty and they op'ed up at least four people.
In addition to the long haul upgrade of exactly one per year, I have received one short haul upgrade J-F on CX475 TPE-HKG and two semi-upgrades on HKG-SAP-HKG where they have two class service on a 747. They sat me in the F compartment with J service. The F cabin had not been open for seat assignments.

