Can't find this topic treated in this forum, apologies if my search strategies miss the obvious:
On all versions of CX 747s, both seatguru and seatexpert show middle section in Y seats as FOUR abreast.
Those two sources never show the THREE abreast middle section in Y that CX's homepage shows, touting its newly (re)configured 74s.
IIRC the page implies the new configuration IS in use on selected flights, not a "coming soon to a 74 near you."
Your thoughts?

744 is definitely 3-4-3. If you see a 3-3-3 layout about their new Y product, it's showing you their new 773ER.

Could be, would be even better if CX specified that (currently only) the 777ERs are so configured.
The following quote from the CX site can be misconstrued since it's not completely clear to which portion of the above paragraph the asterisk applies. There are TWO distinct entities that are the paragraph's subjects; the asterisk may apply to both, though perhaps only to the entertainment programs. And yet that's not the case, either; C and F have bells and whistles Y doesn't, and they're not described--as I read it.
My point: I think the paragraph is less clear and informative than is needed. I don't know if this happens when there has been a translation from one language to another. I think there's both less and more information than is presented, and it's possible to misunderstand the difference.
Waiting for reply directly from CX, not expecting to receive one

"Experience
The fixed-back shell seat in our new Economy Class ensures that no one in front of you will ever intrude into your space again. So you can relax and enjoy your 9" widescreen TV with StudioCX � featuring a rotating library of 100 movies, 350 TV shows, 888 music CDs, 22 radio channels, and entertainment programmes in nine languages.*

*To be introduced in all classes in July 2008.
Details
You'll be happy as a clam in your new shell seat. Why? Because no one will ever recline into your salad or onto your computer again � they're in their own shell seat. The fixed-back design means that all seat movement is within a shell that doesn�t move whether you're sitting upright or sleeping, so everyone has a protected personal space. And with a LEAP� Live Back� upholstered seat, it's a very comfortable space, with smooth reclining and an adjustable headrest."

Why do you need to wait for their reply? All 747s are 3-4-3. Period.

The newly reconfigured ones will have the shell seats and everything described there.

If you find someplace on their website that says their 747 are 3-3-3, please post link. I can't find it.

I don't see what's unclear about this. The first sentence says it is referring to Economy class. The second sentence says the entertainment selection is going to be introduced to all classes. The whole paragraph is seen when you click into the Economy section. I don't think it could be any clearer.

Would you prefer it said "Note that Business Class seats are not found in the Economy cabin"?

I think the OP was just confused because OP thought only 773s are with new products.

OP, I think now all 747s have completed the conversion. So now if you see 74As and 77As, they both have new cabins for ALL classes.

I'm pretty sure that not all 747s are complete yet.

for your insights.
I'm disinclined to defend the confusion I expressed originally, and which, in any case, isn't shared.
Still, it's clear to me *I* would have written different copy IF (1) it were my job, and (2) I intended to be clear about what seating configurations would appear in what cabins and on what CX aircraft, and when, because, to this native English speaker, as things stand now, I assure you, "it ain't"--as, I daresay, from recent posts, it also is not, to others as well.
I'll see what my nephew reports on his return.

No offence, but given this sentence with its long structure and multiple parentheses, I don't think copy writing is one of your strengths.

By the way, trust us when we say a 747 has 4 seats in the middle section the whole way through the Economy cabin. I don't think there is anywhere on the CX website that suggests otherwise.

it's just that when I view CX' videoclips on the new configuration, I don't see any specific mention of which aircraft have been or will be so configured.
Therefore, ALL are newly-fitted, right?
Ah, but some say yes, and some say no.
I'd like CX to say.
If they already do, fine; that's the end of it.
I just don't find it.
And no cracks about my editorial skills, please, I teach post-doctoral students in English literature on a prestigious University campus near you.

Did you even finish college iff you're an native English speaker? If not, I know you lack of at least this class: Freshmen Writing 101. I did not want to criticize on your English at first but too bad you just have to show your ignorance to the world again. Your sentences just do not flow...

Back to the topic: I suggest you to do more research on understanding how to cross-reference the aircraft types on CX.com and the sites that you mentioned on the original topic. You have gone OT. And if you need to hear from CX, write them, we are no CX rep. And I still can't understand how you even think 747s on CX has 3-3-3 config... Do you even know what 747 is?

Okay...back on topic...you are correct that if you are referring to knowing which aircraft have new config and which ones don't, CX doesn't have a schedule to show "If you fly HKG-LHR, you will definitely get a 747 with new config". This is annoying as other airlines such as QF are able to do this.

The reason for this is that CX will do last minute aircraft changes and while they are promoting the new config, they don't want to commit themselves to anything.

The current status is that if you are on a 777 long haul, you will get the new config. If you are on a 747, then it is hit and miss as there are still a few 747s which don't have the new config. Even if you check today that your flight says it has the new config, be prepared for a last minute change as sometimes aircraft are swapped out to a A340 or A330 which may or may not have the new config.

Confusing? Yes. Can we do anything about it? No unfortunately.