Unable to proceed with booking error
Feb 26, 2026 | 3:41 pm
#1
Original Poster
Join Date: Mar 2023
Posts: 6
Unable to proceed with booking error
Hi
Why can't I proceed with this booking? I've tried a different browser and selected different times but still get the same error. Been trying for the last week or so. Icalled up and they can book it but it's more expensive and I can't use a discount code over the phone.
Flight details:
London Heathrow to Hong Kong return
6th Nov 17:50
4th Dec 23:55
Economy Flex
Feb 28, 2026 | 2:22 am
#4
Join Date: Dec 2024
Posts: 178
you can only book the price you saw , you cant book the next higher online , only call center can do the booking of the price of your choice , but they cant do the promote code.
at this points , you can only hope the online price become correct soon.
Feb 28, 2026 | 6:12 am
#5
Original Poster
Join Date: Mar 2023
Posts: 6
you cant , this is the IT problem.
you can only book the price you saw , you cant book the next higher online , only call center can do the booking of the price of your choice , but they cant do the promote code.
at this points , you can only hope the online price become correct soon.
you can only book the price you saw , you cant book the next higher online , only call center can do the booking of the price of your choice , but they cant do the promote code.
at this points , you can only hope the online price become correct soon.
Feb 28, 2026 | 6:41 am
#6
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,113