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Old Oct 30, 2025 | 9:41 pm
  #1  
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CX seat selection

Just made a redemption booking for a 2 flight itinerary.
Thought Id booked PE for both flights (nothing else available), but the second flight is in economy. Survivable.

Went to the CX website with my BA PNR and no issues selecting a seat for the first PE flight.
About 20 seats left for the second flight but it refuses to let me select any seat even with my BA Gold number in the booking.

(Does let me select the one emergency exit row aisle thats left, but no other free seat)




Error, or do i have to use a workaround like going through QF, RJ etc.?

Added:
RJ says no RJ flights
QF says "not eligible" under seats

Last edited by xenole; Oct 30, 2025 at 9:54 pm
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Old Nov 1, 2025 | 4:57 pm
  #2  
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Do you happen to have twitter / "X"? If so, it's a bit cringe but a DM to CX on their official account has been the best way I've found to be able to get seats allocated with them of late...
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Old Nov 5, 2025 | 2:56 am
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I had to call last night for my seat assignment https://www.flyertalk.com/forum/37408004-post110.html . I included the toll-free number I called in that post.
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