CX seat selection
#1
Original Poster



Join Date: Jul 2009
Programs: BAC Silver, IHG Diamond, Finnair Silver, LH Senator
Posts: 9,421
CX seat selection
Just made a redemption booking for a 2 flight itinerary.
Thought Id booked PE for both flights (nothing else available), but the second flight is in economy. Survivable.
Went to the CX website with my BA PNR and no issues selecting a seat for the first PE flight.
About 20 seats left for the second flight but it refuses to let me select any seat even with my BA Gold number in the booking.
(Does let me select the one emergency exit row aisle thats left, but no other free seat)

Error, or do i have to use a workaround like going through QF, RJ etc.?
Added:
RJ says no RJ flights
QF says "not eligible" under seats
Thought Id booked PE for both flights (nothing else available), but the second flight is in economy. Survivable.
Went to the CX website with my BA PNR and no issues selecting a seat for the first PE flight.
About 20 seats left for the second flight but it refuses to let me select any seat even with my BA Gold number in the booking.
(Does let me select the one emergency exit row aisle thats left, but no other free seat)

Error, or do i have to use a workaround like going through QF, RJ etc.?
Added:
RJ says no RJ flights
QF says "not eligible" under seats
Last edited by xenole; Oct 30, 2025 at 9:54 pm
#3
Ambassador, Hong Kong and Macau




Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,131
I had to call last night for my seat assignment https://www.flyertalk.com/forum/37408004-post110.html . I included the toll-free number I called in that post.





