Unable to change FF on Cathay website
Oct 2, 2025 | 12:29 pm
#1
Original Poster
Join Date: Aug 2022
Posts: 4
Unable to change FF on Cathay website
I seem to be unable to change my FF on Cathay's Manage Booking portal. When contacting customer service, they tell me that this can only be done at the airport counter.
Is this true? I'm trying to change my FF, prior to check-in, to take advantage of my OW status.
This is the error I'm getting (even though I'm logged in as a Cathay member): For security reasons, only Cathay members can edit their details online. If you wish to make any changes, please visit our airport counter for assistance. [E23FQTV01]
Any insight would be helpful, thanks!
Is this true? I'm trying to change my FF, prior to check-in, to take advantage of my OW status.
This is the error I'm getting (even though I'm logged in as a Cathay member): For security reasons, only Cathay members can edit their details online. If you wish to make any changes, please visit our airport counter for assistance. [E23FQTV01]
Any insight would be helpful, thanks!
Last edited by wirefoxterrier; Oct 2, 2025 at 12:41 pm
Oct 2, 2025 | 5:20 pm
#2
Join Date: Jun 2005
Location: Toronto, Canada
Posts: 1,064
Discussion here:
Changing FFP# [2025]
Changing FFP# [2025]