[Master Thread] CX Same-Day Flight Change
Feb 15, 2023 | 6:50 am
#1
Original Poster
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[Master Thread] CX Same-Day Flight Change
I think CX has or will have multiple flights per day to destinations like MNL, KUL, and SIN. I'm not a CX elite. However, I am a BAEC Gold/OWE. If I'm not happy with my original connecting flight to those destinations from HKG and they are just regional flights, is there any chance I can do a free same-day flight change?
TIA!
TIA!
Feb 15, 2023 | 1:08 pm
#2
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 3,175
Speaking from pre-Covid experience, they used to be somewhat flexible especially with higher frequency destinations (e.g. TPE, SIN, BKK). If I had checked luggage, they'd first have to track down my bag.
I don't know if they're as lenient these days.
I don't know if they're as lenient these days.
Feb 15, 2023 | 2:17 pm
#3
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Join Date: Mar 2010
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A friend of mine said CX did it for him for free when he flew PVG to HKG pre-COVID. That sort of inspired me to create this thread.
Feb 15, 2023 | 7:54 pm
#5
Join Date: Jul 2013
Location: HKG SZX
Programs: CX MPC GO, IHG, OZ, NH (no longer UA MP*G thanks to SMJ)(no longer A3 *G due to COVID))
Posts: 745
2019 Aug I tried to *standby* earlier TPE-HKG flight at TPE counter and was told to pay possible price difference and change fee. I thought I was helping CX to free up unused inventory but no luck. I was CX GO that time. Just a data point.
Feb 16, 2023 | 2:49 pm
#7
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Thank you! I can't believe someone even took a picture of this. That's awesome. I guess my friend wasn't making things up!
Feb 16, 2023 | 8:59 pm
#8
Join Date: Nov 2017
Programs: MPC-DM, Enrich-Plat
Posts: 1,366
I did request to get moved to an earlier flight at BKK, just a few weeks ago, which was honored without hesitation. Granted, I am DM and the flight I was on seemed to be booked (nearly) full, with the earlier flight only half-full booked. Even my special meal (fruit plate) did make it, despite the change was requested only 2.5 hours before the new flight.
Feb 19, 2023 | 9:27 am
#9
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,222
CX introduced "fare family" in Y recently, where "Free same-day earlier flight change" is a benefit of Flex fare, so I'd imagine it may be more difficult to do this in Y in the future. https://www.cathaypacific.com/cx/en_...omy-fares.html
Feb 19, 2023 | 3:15 pm
#10
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CX introduced "fare family" in Y recently, where "Free same-day earlier flight change" is a benefit of Flex fare, so I'd imagine it may be more difficult to do this in Y in the future. https://www.cathaypacific.com/cx/en_...omy-fares.html
Feb 20, 2023 | 9:14 am
#11
Join Date: Jun 2016
Location: SYD
Programs: QF Platinum, VA Gold, HH Gold, Marriott Gold
Posts: 85
Pre COVID I was on a HKG-MEL flight in Y+. I was flying as a CX SL on an AS award ticket. When I asked at check-in, I was able to move forward to an earlier flight which had 1 Y+ seat left.
Mar 15, 2023 | 9:49 pm
#12
Join Date: Nov 2017
Location: NYC
Programs: UA 1K; DL DM; IHG Platinum; Hilton Diamond; Marriott Gold; Hertz President's Circle
Posts: 348
. Was flying HKG-SIN (which had award space on all flights during day of departure), but I also don't have any status with CX/OW. If it had been ticketed by CX, they would have changed it without issue.Also: AS and BA restrict last minute award space on CX. AA doesn't, so this is a great perk if you have AA miles.
Mar 15, 2023 | 10:25 pm
#13
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I was traveling on an AS award ticket in J and they would not allow me to change to an earlier flight this week . Was flying HKG-SIN (which had award space on all flights during day of departure), but I also don't have any status with CX/OW. If it had been ticketed by CX, they would have changed it without issue.
Also: AS and BA restrict last minute award space on CX. AA doesn't, so this is a great perk if you have AA miles.
. Was flying HKG-SIN (which had award space on all flights during day of departure), but I also don't have any status with CX/OW. If it had been ticketed by CX, they would have changed it without issue.Also: AS and BA restrict last minute award space on CX. AA doesn't, so this is a great perk if you have AA miles.
Mar 16, 2023 | 1:53 am
#14
Join Date: Apr 2009
Location: Hong Kong
Programs: CX Diamond (OW Emerald), former SQ Krisflyer Gold
Posts: 2,602
I've done this at both PVG and MNL.
PVG many times.
MNL I was travelling in Y with mileage upgrade to J. They offered earlier flight and I said I'd take it if they could honour the upgrade, which after checking with control, they said no problem.
PVG many times.
MNL I was travelling in Y with mileage upgrade to J. They offered earlier flight and I said I'd take it if they could honour the upgrade, which after checking with control, they said no problem.