Cathay Pacific Same-Day Flight Change?
#46
Join Date: Nov 2022
Location: NYC, SIN, or anywhere in-between :)
Programs: Japan Airlines JGC Diamond / Oneworld Emerald
Posts: 112
Cancel Last Sector of R/T flight (JFK-HKG-HAN) and Replace with New Flight?
I was trying to find similar thread with this issue, but I guess this is the closest same day change I would like to try.
For context, I usually book R/T fares as they are cheaper than two start/end cities, but I did have some questions about a proposed plan.
I initially booked a HAN-HKG-JFK R/T sector, with me recently taking the HAN-HKG-JFK flights already. I have the return JFK-HKG-HAN flights in a month, but due to changed plans, I want to take a direct HKG-KUL flight, rather than deal with entry requirements for Vietnam, and then take a separarte HAN-KUL flight.
Can I cancel the HKG-HAN flight after landing at HKG and book a separate HKG-KUL itinerary/flight (maybe on points)? Would I have trouble with this proposal at either check-in (JFK), or could I request for help with CX at HKG, to take the new HKG-KUL flight? Many thank for any insights!
For context, I usually book R/T fares as they are cheaper than two start/end cities, but I did have some questions about a proposed plan.
I initially booked a HAN-HKG-JFK R/T sector, with me recently taking the HAN-HKG-JFK flights already. I have the return JFK-HKG-HAN flights in a month, but due to changed plans, I want to take a direct HKG-KUL flight, rather than deal with entry requirements for Vietnam, and then take a separarte HAN-KUL flight.
Can I cancel the HKG-HAN flight after landing at HKG and book a separate HKG-KUL itinerary/flight (maybe on points)? Would I have trouble with this proposal at either check-in (JFK), or could I request for help with CX at HKG, to take the new HKG-KUL flight? Many thank for any insights!
Last edited by OWF_NYC_SIN; Mar 25, 2024 at 8:39 am
#47
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,804
Your proposed plan still doesn't absolve you to have VN docs (visa/VOA) on departure at JFK.
You might get some love when you get to HKG wrt re-checking.
You might get some love when you get to HKG wrt re-checking.
#48
Join Date: Dec 2016
Posts: 398
I was trying to find similar thread with this issue, but I guess this is the closest “same day” change I would like to try.
For context, I usually book R/T fares as they are cheaper than two start/end cities, but I did have some questions about a proposed plan.
I initially booked a HAN-HKG-JFK R/T sector, with me recently taking the HAN-HKG-JFK flights already. I have the return JFK-HKG-HAN flights in a month, but due to changed plans, I want to take a direct HKG-KUL flight, rather than deal with entry requirements for Vietnam, and then take a separarte HAN-KUL flight.
Can I “cancel” the HKG-HAN flight after landing at HKG and book a separate HKG-KUL itinerary/flight (maybe on points)? Would I have trouble with this proposal at either check-in (JFK), or could I request for help with CX at HKG, to take the new HKG-KUL flight? Many thank for any insights!
For context, I usually book R/T fares as they are cheaper than two start/end cities, but I did have some questions about a proposed plan.
I initially booked a HAN-HKG-JFK R/T sector, with me recently taking the HAN-HKG-JFK flights already. I have the return JFK-HKG-HAN flights in a month, but due to changed plans, I want to take a direct HKG-KUL flight, rather than deal with entry requirements for Vietnam, and then take a separarte HAN-KUL flight.
Can I “cancel” the HKG-HAN flight after landing at HKG and book a separate HKG-KUL itinerary/flight (maybe on points)? Would I have trouble with this proposal at either check-in (JFK), or could I request for help with CX at HKG, to take the new HKG-KUL flight? Many thank for any insights!
Otherwise you can of course book a separate HKG-KUL ticket but as pointed out above will still have to have documents for entry into VN.
#49
Join Date: Aug 2015
Location: Hong Kong
Programs: Hilton Honors Gold, Marriott Gold, BA Silver, Hertz President's Club
Posts: 486
The best course of action here is to call CX and ask them to change the last leg. If the change is permitted, you will have to pay the fare difference + change fee.
Otherwise you can of course book a separate HKG-KUL ticket but as pointed out above will still have to have documents for entry into VN.
Otherwise you can of course book a separate HKG-KUL ticket but as pointed out above will still have to have documents for entry into VN.
As far as the airport team in JFK are concerned, you are checked to HKG and you can through check your bag onto a separate ticket from JFK providing it's not on an airline that doesn't have an interline agreement with CX.
You can simply then void the last leg of your VN and no one will bat an eyelid. You will be levied, as mentioned above, the change fee and any appropriate fare difference.
#50
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,804
#51
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,804
A big no for TPE. TPE always refused to free same-day flight change unless it's overbooked or weather condition (post-COVID).
Post-COVID, CX tends to hold up all rights from checkin desk @ TPE. I encountered dozen times that if you asked for SDC, they have to callback, check all the fare-rules and tell you you've to pay. (not mad because I am on business essential).
Last time I did CX451 TPE-HKG sector and there's a delay for more than 1 hour, I asked for if I can switch to 565/473 (both widely open on J, and more than an hour before departure of 473), they called and said I have to pay for changing fee.
disclaimer: CX DM & no connection flight.
Post-COVID, CX tends to hold up all rights from checkin desk @ TPE. I encountered dozen times that if you asked for SDC, they have to callback, check all the fare-rules and tell you you've to pay. (not mad because I am on business essential).
Last time I did CX451 TPE-HKG sector and there's a delay for more than 1 hour, I asked for if I can switch to 565/473 (both widely open on J, and more than an hour before departure of 473), they called and said I have to pay for changing fee.
disclaimer: CX DM & no connection flight.
#52
Join Date: Jun 2018
Posts: 415
My (late) data point here: last year I travelled from PVG to HKG and the staff at the check-in counter were asking passengers (especially transit passengers) to get on an earlier flight since one inbound flight experienced significant delay.
I think this should also happen to other ports if there would be some delay.
I think this should also happen to other ports if there would be some delay.
#53
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,568
My (late) data point here: last year I travelled from PVG to HKG and the staff at the check-in counter were asking passengers (especially transit passengers) to get on an earlier flight since one inbound flight experienced significant delay.
I think this should also happen to other ports if there would be some delay.
I think this should also happen to other ports if there would be some delay.
While we sometimes hear of free changing flights in TPE, CX would normally not allow it as it would be very messy given their high number of flights.Of course, in case of overbooking and large flight delays, they do make exceptions, especially if delays and chance to miss connecting flights in HKG.