FlyerTalk Forums - View Single Post - [Master Thread] CX Same-Day Flight Change
Old Apr 6, 2024 | 4:11 am
  #51  
percysmith
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Originally Posted by pochi
A big no for TPE. TPE always refused to free same-day flight change unless it's overbooked or weather condition (post-COVID).
Post-COVID, CX tends to hold up all rights from checkin desk @ TPE. I encountered dozen times that if you asked for SDC, they have to callback, check all the fare-rules and tell you you've to pay. (not mad because I am on business essential).

Last time I did CX451 TPE-HKG sector and there's a delay for more than 1 hour, I asked for if I can switch to 565/473 (both widely open on J, and more than an hour before departure of 473), they called and said I have to pay for changing fee.

disclaimer: CX DM & no connection flight.
I’ve got mixed messages on TPE. Someone swore they were able to SDC on AM redemption, but in the TPE lounge. Even with checked bags.
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