CX Bump Policy?
Jul 31, 2003 | 9:33 pm
#1
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CX Bump Policy?
I'm flying CX888 HKG-YVR-JFK soon and the loads are F4 A2 J7 C0 D0 Y0.....
Much as I am hoping for an operational upgrade to J from my spendy
M fare ticket, I'm curious about how CX goes about bumping pax off the aircraft if it's really full.
What sort of compensation do they offer? How much negotiating power do I have as far as choosing the airline to which I am bumped if there isn't another CX flight for me? Would they move me up to J if they bumped me as often happens on airlines in the States?
Thanks!
Much as I am hoping for an operational upgrade to J from my spendy
M fare ticket, I'm curious about how CX goes about bumping pax off the aircraft if it's really full.What sort of compensation do they offer? How much negotiating power do I have as far as choosing the airline to which I am bumped if there isn't another CX flight for me? Would they move me up to J if they bumped me as often happens on airlines in the States?
Thanks!
Aug 1, 2003 | 6:33 am
#4
Join Date: May 2003
Location: KIX,CX GOLD
Posts: 3
not sure CX888 op-ug policy...
I flew CX888 from HKG to JFK (via YVR) on JUL.Y and J were overbooked and CX upgraded me from J(I class) to F!!!.The gate agent handed me 2 boarding passes... HKG-YVR on F and YVR-JFK on J, since YVR-JFK was not oversold.
[This message has been edited by CX-KIX (edited 08-01-2003).]
I flew CX888 from HKG to JFK (via YVR) on JUL.Y and J were overbooked and CX upgraded me from J(I class) to F!!!.The gate agent handed me 2 boarding passes... HKG-YVR on F and YVR-JFK on J, since YVR-JFK was not oversold.
[This message has been edited by CX-KIX (edited 08-01-2003).]
Aug 1, 2003 | 7:48 am
#6
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Since I cannot earn AAdvantage miles on this fare, my Qantas number will be on my BP. Should I flash my EXP card at them in the lounge or at the gate or ??? to improve my chances of riding home in J?
Does CX overbook aircraft to the point that they have to deny boarding to it?
Thanks!
Does CX overbook aircraft to the point that they have to deny boarding to it?
Thanks!
Aug 1, 2003 | 8:05 am
#7
Join Date: Sep 1999
Location: New York
Posts: 3,383
If I were you, I would check in with the AA EXP number in the record and get the boading pass. I would then switch to the QF number before boarding either at the lounge or at the gate, maybe 30 minutes prior to the departure (by then CX has finished upgrading all the pax they need to upgrade).
Aug 1, 2003 | 8:09 am
#8
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Chiangi:
If I were you, I would check in with the AA EXP number in the record and get the boading pass. I would then switch to the QF number before boarding either at the lounge or at the gate, maybe 30 minutes prior to the departure (by then CX has finished upgrading all the pax they need to upgrade).</font>
If I were you, I would check in with the AA EXP number in the record and get the boading pass. I would then switch to the QF number before boarding either at the lounge or at the gate, maybe 30 minutes prior to the departure (by then CX has finished upgrading all the pax they need to upgrade).</font>
I will have a friend with me who is non-status and not on the same PNR. Can I ask CX to link our records so that hopefully he will get upgraded as well? We get into HKG from BKK about 3 hours before our flight.
Aug 1, 2003 | 8:50 am
#9
Join Date: Dec 2002
Location: SYD, LHR
Posts: 143
I am sure they will link your PNRs but in my experience this will mean you are much less likely to get up into J. They might assume you would like to sit with your friend and if so would only upgrade you if they have 2 seats together free in J - unlikely. They are probably more likley to go for single Diamond and when there are no more of these, then OW EMD pax.
Aug 1, 2003 | 9:07 am
#10
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Hmmm... Maybe I better just leave our records unlinked and if I get op-uped then inquire if they need another person... 