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Old Oct 31, 2002 | 1:21 pm
  #16  
 
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Cold water in the morning? We plan to transit in HKG in Dec (from US)... oh, no... not sure I want to shower anymore if that's the case. well, at least you know you will be well awake after that.
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Old Oct 31, 2002 | 5:17 pm
  #17  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Plato90s:
Was it early morning that you tried to use the Cabana?

I find that the problem with cold water only happens when I'm there wayyy early in the morning, coming off the transpac flight. Never a problem when I'm on my way out in the afternoon.
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Yes, very early morning, fresh off a transpac from YYZ.

You're telling me this is a problem that the Wing has had for soem time, that they've failed to fix? I had assumed -- wrongly, apparently! -- that this was a one-time problem, a fluke. I would have "demanded" more compensation (failed to accept the smaller compensation) had I known that this was a systematic problem.

If the water in the Wing F showers is still cold the next time I'm there (whenever that is; wish it were soon!), I imagine I'll send one hell of a letter...
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Old Oct 31, 2002 | 6:39 pm
  #18  
 
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I will check out the shower next Wednesday 11/6 and report back.
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Old Oct 31, 2002 | 7:00 pm
  #19  
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I've visited the cabana at least twice a month for the past year or so, including for early morning (just after the opening of the Wing in the morning), and never had the cold water problem myself.
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Old Nov 1, 2002 | 7:48 am
  #20  
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Personally, I think they sometimes forget to turn on the hot water heater. Since I always run a tub, I've never actually stepped into a cold shower.

When it happens, I tell the attendant, she disappear for a couple of minutes, and the hot water starts flowing shortly after that.

BTW, it wasn't clear from your post, but did you tell the lounge staff about the cold water or did you just send CX a letter afterwards?

[This message has been edited by Plato90s (edited 11-01-2002).]
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Old Nov 1, 2002 | 11:55 am
  #21  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Plato90s:
BTW, it wasn't clear from your post, but did you tell the lounge staff about the cold water or did you just send CX a letter afterwards?
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I told the cabana attendant. Incredibly, she responded as if I were crazy, hadn't used the right knob (to turn on hot rather than cold), etc.
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