Has anyone besides Hottub Cowboy attempted (and succeeded) in using this card for CX.com purchases outside of the US? I am wondering whether they still give the 2AM/US$1 for foreign currency transactions, or if that gets recognized as an international purchase (and hence, 1.5AM/US$1). On the Amex CX Elite card, you don't get the HK$3/1AM bonus earn rate unless it is settled in HKD (ie., if using CX.com you have to be flying out of HKG).

T&C just says 2AM for every US$1, so in theory sounds like should be 2AM/US$1. But interested if anyone has empirical evidence...

Spent close to an hour getting bounced around between a lot of incompetents, the most intelligent of whom told me she would connect me to a financial analyst who could resolve my application. The so-called financial analyst simply confirmed my phone number with a code, and then informed me that a specialist would look at the application in ...(you guessed it) seven to ten working days. Felt I had taken a time machine back to the 1980s.

It will be 2AM/US$1 for sure with CX.com purchase. Otherwise, people will be pissed :p

For sure - there will be no double dipping (CX+international).

I too suspect that Synchrony might have been the issue. I have had issues using my Singapore SIA Amex cards on the Cathay site so it wouldn't surprise me if the issue was with Cathay. I checked with Synchrony and was informed that no attempts to charge the card were showing up on my account. This was a few months ago right after the card launched so I hope this is all ironed out by now. I just applied for my second card last night (purely for the bonus) and it went into manual processing.

@calf613 Note that I had these issues when the card first launched. I applied for it on Day 1 so I am sure Cathay should have sorted things out by now. I recommend using Amex Plat for all airline ticket purchases as x5 MR points are far more valuable and can be converted to AM anytime.

Like larrythai, I called about application status and was bounced to 7-8 different CSRs, each in a different department. The last one wanted to send a text to the phone number on my app, which is a landline. I offered my cell number, but the CSR said my cell number didn't pass whatever test he put it to. I asked why and he said it was probably either a new number or a different address. My number is 8 years old and I moved here before that.

We have a few accounts with Synchrony and this is very typical-hard to believe a medium sized national bank is so incompetent in its customer facing ops.

I was told app approval or denial will be in 7-10 days. Today is day 6-we'll see what pops out.

Ugh, I hadn't anticipated potential issues with getting a card approved and issued. I haven't applied yet, but am planning to apply for cards for myself and my wife. Hoping to build Asia Miles to redeem on QF for a trip from LAX-SYD next fall (November 2018). Thought I was clever, but didn't plan on it being issue to even get the card. Oh well, we'll see how it goes!

Percy, does this late potential upgrading work on partner flights as well (e.g., QF)? I won't even dream of LAX-SYD in J, but I'd like to do it in PE if possible. I fear availability will be tough (family of 4), but I'll have enough miles. Can I book Y and then upgrade to PE last minute by paying the extra miles if availability opens up? Or does this only work on CX flights?

Not QF. I can't speak for all partners but I don't observe this last minute release on QF (I was monitoring for HKG-SYD and SYD-HKG last weekend)

applied 8/5,received email confirmation today (8/11).

Congrats. Did you have any contact with the bank, or was it approved by itself?

Yesterday I called, and after speaking with only two reps, I found out I had been approved. Great, considering I want to make a couple of short hops next time I'm in Asia (probably December).

Out of curiosity, what was the phone number you called? I looked all over the website and could not find a phone number. I did not even receive an email after I applied...

Looks like we don't have many DP. Shoot.
There's a visa signature and visa card. I never got the phone number to find out about my approval progress.

Note:
This 50,000-mile offer is available through 10/31/2017.

Question:
Has this card had a 50,000-mile offer in the past? It's usually just 25,000 miles. (I can't apply by 10/31/2017...so I'm wondering if the 50,000-mile offer might return next year.)

I got the physical card today. The number is 800 421 2110