Launch of alphanumeric passwords for greater security
Jun 25, 2015 | 6:48 pm
#16
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
This password security thingy that requires the use of not just alpha numeric but also SYMBOLS is frankly a bit of an overkill.
Even banks' online banking don't require symbols!
Wonder what made CX swing the pendulum too far, requiring OTP for redemptions for instance. Have there been many fraudulent redemptions in recent years?
Even banks' online banking don't require symbols!
Wonder what made CX swing the pendulum too far, requiring OTP for redemptions for instance. Have there been many fraudulent redemptions in recent years?
Jun 27, 2015 | 6:03 am
#18
Join Date: Aug 2004
Location: New York/London/Hong Kong/The Bahamas
Programs: BonvoyAmbassadorElite, HyattPlatinum, Cathay Pacific Diamond, AeroplanSuperElite
Posts: 239
This is crazzy. Too many things to remember... upper case, number and symbol... i have already done a password reset once... here's to many more!
Jun 27, 2015 | 6:23 pm
#19
In memoriam
Join Date: Jan 2006
Location: ORD & BKK
Programs: UA 1K/MM; *A Gold Life; CX Gold; Marriott Platinum LT; SPG Plat; HHonors Diamond
Posts: 343
This is absolutely ridiculous--like an 8th grade computer science project. I am all for strong passwords and typically use one or two very complex ones but I like to be able to memorize them. If CX wants a special character included that's OK with me but let me chose any special character(s)--not limited to just a very few that I typically do not use. And bouncing back and forth between character sets on a smartphone is a true pain in the a**s. So now I will have to devise a new one totally unique to CX. Shame on their infantile IT staff.
Jun 28, 2015 | 7:59 pm
#22
Join Date: Dec 2012
Location: Hong Kong
Programs: CX DM, BR SL
Posts: 97
Sigh ... still no go .. so ended up resetting the password, and was given "Your new password is identical to the old password" ... so it means that despite entering it correctly (I even typed it into notepad to ensure I had caps lock off, etc), the system tells me it is wrong.
Jul 1, 2015 | 12:23 am
#23
Join Date: Aug 2008
Posts: 13
Sigh ... still no go .. so ended up resetting the password, and was given "Your new password is identical to the old password" ... so it means that despite entering it correctly (I even typed it into notepad to ensure I had caps lock off, etc), the system tells me it is wrong.
Jul 1, 2015 | 7:14 pm
#26
Join Date: Apr 2004
Location: Tokyo, Vancouver, Hong Kong, Dublin
Programs: CX DM
Posts: 880
Sigh ... still no go .. so ended up resetting the password, and was given "Your new password is identical to the old password" ... so it means that despite entering it correctly (I even typed it into notepad to ensure I had caps lock off, etc), the system tells me it is wrong.
Luckily the second password I came up with worked.
Jul 2, 2015 | 7:42 pm
#29
Suspended
Join Date: Jun 2015
Programs: BA Avios
Posts: 9
Jul 3, 2015 | 2:32 am
#30
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,092