This is absolutely ridiculous--like an 8th grade computer science project. I am all for strong passwords and typically use one or two very complex ones but I like to be able to memorize them. If CX wants a special character included that's OK with me but let me chose any special character(s)--not limited to just a very few that I typically do not use. And bouncing back and forth between character sets on a smartphone is a true pain in the a**s. So now I will have to devise a new one totally unique to CX. Shame on their infantile IT staff.