Website problems?
Mar 9, 2015 | 5:13 pm
#2
Join Date: Jul 2008
Programs: OW Sapp, SPG Plat, Hyatt Plat, Hilton Gold
Posts: 292
cant make any booking.. it shows:
"Error 500: com.tc.exception.TCObjectNotFoundException: ************************************************* Requested Object is missing : ObjectID=[3:526018] *************************************************"
"Error 500: com.tc.exception.TCObjectNotFoundException: ************************************************* Requested Object is missing : ObjectID=[3:526018] *************************************************"
Mar 9, 2015 | 5:22 pm
#4
Original Poster
Join Date: Feb 2008
Location: Independent! But mostly BKK, BCN, SFO, PDX, SEA...
Programs: Lawl COVID
Posts: 1,075
Reservations number in the US is ringing busy. Scheduled to be open for another hour.
Has someone told them to reboot and log back on again yet?
Has someone told them to reboot and log back on again yet?
Last edited by FiveMileFinal; Mar 9, 2015 at 5:28 pm
Mar 9, 2015 | 5:29 pm
#6
Original Poster
Join Date: Feb 2008
Location: Independent! But mostly BKK, BCN, SFO, PDX, SEA...
Programs: Lawl COVID
Posts: 1,075
Managed to get through and am in the queue. I'm presuming as horribly broken as it is, they're getting a lot of calls.
The website is just useless right now. Looks like any calls to the backend are failing. It's been like this for at least the past two hours.
Update: Down for at least two more hours according to a service rep. Currently waiting in the Internet booking queue to do a ticket change. They "might not be able to do anything since the website is down."
The website is just useless right now. Looks like any calls to the backend are failing. It's been like this for at least the past two hours.
Update: Down for at least two more hours according to a service rep. Currently waiting in the Internet booking queue to do a ticket change. They "might not be able to do anything since the website is down."
Last edited by FiveMileFinal; Mar 9, 2015 at 5:36 pm