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-   -   Website problems? (https://www.flyertalk.com/forum/cathay-pacific-cathay/1661929-website-problems.html)

FiveMileFinal Mar 9, 2015 4:19 pm

Website problems?
 
Anybody else having any luck at all trying to do dummy bookings? It appears as though this thing is down a lot lately.

andy1022 Mar 9, 2015 5:13 pm

cant make any booking.. it shows:
"Error 500: com.tc.exception.TCObjectNotFoundException: ************************************************* Requested Object is missing : ObjectID=[3:526018] *************************************************"

midlevels Mar 9, 2015 5:15 pm

Trying to do OLCI. Website is broken.

FiveMileFinal Mar 9, 2015 5:22 pm

Reservations number in the US is ringing busy. Scheduled to be open for another hour.

Has someone told them to reboot and log back on again yet?

featheast Mar 9, 2015 5:27 pm

Was trying to access Manage My Booking online, but got an error message saying some internal errors... Not good.

FiveMileFinal Mar 9, 2015 5:29 pm

Managed to get through and am in the queue. I'm presuming as horribly broken as it is, they're getting a lot of calls.

The website is just useless right now. Looks like any calls to the backend are failing. It's been like this for at least the past two hours.

Update: Down for at least two more hours according to a service rep. Currently waiting in the Internet booking queue to do a ticket change. They "might not be able to do anything since the website is down."


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