Do DM get to jump the priority queue?
#77


Join Date: May 2009
Posts: 6,978
Is CX serious about dropping GR to AM this time? By current rules if you don't maintain 4 sectors you will be drop to AM, but seems like nobody did. I have many colleagues that flies other airlines, but still maintains their CX GR (one of them even stopped flying CX for 4 years! Still has a valid GR card because CX keeps sending him new ones year after year).
I guess if CX is serious, they are banking that people will love priority boarding so much that they will spend the $100 USD for it (and bring 10 people with them it seems). We shall see if that's true or not.
I guess if CX is serious, they are banking that people will love priority boarding so much that they will spend the $100 USD for it (and bring 10 people with them it seems). We shall see if that's true or not.
#78
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
I haven't flown CX for a while (and for lost few years only on miles) and I haven't been kicked down out of MPC. But there wasn't previously an annual renewal fee alternative, and I fully expect to get kicked out in the coming months, 0.98M Club Miles notwithstanding.
CX's definition of "loyalty" is, apparently, very far from mine.
CX's definition of "loyalty" is, apparently, very far from mine.
Last edited by christep; Jan 27, 2016 at 2:59 am
#79
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,327
Or am I too dated that GR card now also has expiry?
#80


Join Date: May 2009
Posts: 6,978
Come to think of it, my wife's a GR and she hasn't gotten anything
#82




Join Date: Aug 2011
Programs: CX DM / UA *A Gold / AC 75K / Hyatt Glob / Hilton Diamond
Posts: 64
FYI - Changes in priority boarding procedures (for GR members) effective Jan 20:
https://www.cathaypacific.com/cx/en_...rocedures.html
https://www.cathaypacific.com/cx/en_...rocedures.html
#83
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
FYI - Changes in priority boarding procedures (for GR members) effective Jan 20:
https://www.cathaypacific.com/cx/en_...rocedures.html
https://www.cathaypacific.com/cx/en_...rocedures.html
#84




Join Date: Aug 2013
Programs: CX DM, A3 Gold
Posts: 96
On the way back from NRT, as usual the priority line was very long, saw 2 guys were escorting to the front to form a separate line, and asked the agent any priority for DM, and the agent escorted me to the separate line behind the 2 guys as well.
#85


Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,233
Was at the airport last week on a 2 class plane, there was a separate line for green members. Right for econ, middle for GR, and left for the rest. Couldn't see the sign though, but saw the ground agent directed some people to the middle line.
On the way back from NRT, as usual the priority line was very long, saw 2 guys were escorting to the front to form a separate line, and asked the agent any priority for DM, and the agent escorted me to the separate line behind the 2 guys as well.
On the way back from NRT, as usual the priority line was very long, saw 2 guys were escorting to the front to form a separate line, and asked the agent any priority for DM, and the agent escorted me to the separate line behind the 2 guys as well.
I normally don't care, but I left the lounge too early and the flight had an additional delay at the gate. Everyone was standing around there all tense, and the line fully formed 20+ minutes before boarding commenced due to the secondary delay. Originally I was thinking I'll just wait it out, let all the elites go first and then I'll join the J queue at the end. But it kept growing, and growing, and growing....until the whole area was packed with people tensely standing in line, or sitting on the seats / floor. Not pleasant. It was only security people checking passports / BPs in line, and as such nobody got pulled out and taken to the front.
#86




Join Date: Aug 2013
Programs: CX DM, A3 Gold
Posts: 96
ah, is that how it's done at NRT? The boarding line at NRT is abysmal, one of the worst I've seen at any CX port...especially if you get 773. I was probably #100 to board, as a DM in J class a few weeks ago.
I normally don't care, but I left the lounge too early and the flight had an additional delay at the gate. Everyone was standing around there all tense, and the line fully formed 20+ minutes before boarding commenced due to the secondary delay. Originally I was thinking I'll just wait it out, let all the elites go first and then I'll join the J queue at the end. But it kept growing, and growing, and growing....until the whole area was packed with people tensely standing in line, or sitting on the seats / floor. Not pleasant. It was only security people checking passports / BPs in line, and as such nobody got pulled out and taken to the front.
I normally don't care, but I left the lounge too early and the flight had an additional delay at the gate. Everyone was standing around there all tense, and the line fully formed 20+ minutes before boarding commenced due to the secondary delay. Originally I was thinking I'll just wait it out, let all the elites go first and then I'll join the J queue at the end. But it kept growing, and growing, and growing....until the whole area was packed with people tensely standing in line, or sitting on the seats / floor. Not pleasant. It was only security people checking passports / BPs in line, and as such nobody got pulled out and taken to the front.
It was my first time get jumped to the front in NRT too, normally I wouldn't asked, but this time I saw two guys were getting escorted, so trying my luck to get away from the tensed priority line. The agents seems to me doing it regularly.
#87


Join Date: Feb 2008
Location: Hong Kong
Programs: CX DM
Posts: 215
#88


Join Date: May 2009
Posts: 6,978
Don't know if TPE has changed any, but they only have 2 lines. They do board the left line first (using both machines), but the line is ridiculously long and many people are cutting in.
#89


Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,233
An issue that exacerbates the problem at NRT as BUT777 alludes to is the stairs/escalators descend down to the front of the line at the check-in desk, whereas at TPE the stairs/elevator put you at the far side from the check-in desk. Overall NRT is a really bad design. I usually just try to stay in the lounge until the last minute.
#90




Join Date: Sep 2004
Location: Hong Kong
Programs: CX DM, HHonors LTD, Hyatt Glob, Bonvoy AMB
Posts: 76
I think the most important thing for this new procedure to work is that the staff MUST enforce the new concept by checking the BPs - directing the people with different status/class of travel to the relevant line. Most of the time I found both HKG and outport staff not really checking the BPs carefully.
Actually an interesting point I've recently realised is that CX can try and adopt the US/AA way of boarding - print the boarding Group (Priority, 1, 2, 3 etc.). This way it is crystal clear which group should be boarding when without any ambiguities
Actually an interesting point I've recently realised is that CX can try and adopt the US/AA way of boarding - print the boarding Group (Priority, 1, 2, 3 etc.). This way it is crystal clear which group should be boarding when without any ambiguities

