Is it best to go to Qantas lounge now then, as I understand it there is no real restaurant right now

Their menu and buffet items hardly change... I have seen the same main course options for quite some times now as far as I can remember. We all know how CX food on board are like and now even at the lounge... what a shame!

So both F section for Pier and Wing are closed? I think there must be some can't-wait-further problem to fix or else I can't think of any reason to close both F-only lounge concurrently...

The Haven, which is in The Wing is closed. Other than that, the F lounge is still open. The Pier has be closed for renovations.

Have you ever visited the JL F lounge at NRT? It's the same thing; Beef Curry, Miso Soup, Potato Leek Soup, Salads, etc. Check out that lounge and the MH F lounge at KUL; Nasei Lemak and
Beef Rendang. I've seen it and I said to myself, CX ain't that bad.

Would you compare a BMW to a Chevolet? CX brands and prides itself of being a BMW of flying, they should give nobody any condolences when they beat out airline chevys.

If you want a real restaurant you are probably best to go to a real restaurant, not an airline lounge (with the exception of the QF F lounge in SYD/MEL)

If they really wanted to improve the food offerings, they don't need to do renovations for that.

Wirelessly posted (beckoa's BB: Mozilla/5.0 (BlackBerry; U; BlackBerry 9810; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.694 Mobile Safari/534.11+)

Yikes. This is a sudden change for sure.

Why is HKIA always soo bloody warm?

Yes I have been to both and also AA flagship lounge at LAX numerous time! You're right! Other airlines' offering aren't exactly great either. Though as Cathay Boy pointed out CX prides itself as a premier airline so when they brag about their flagship lounge like the Wing F passengers (like myself) would be drawing comparison with QF F lounge at SYD and not MH F lounge or AA flagship lounge.

I'm glad to see CX responding so swiftly to feedback. it probably indicates just how unrelenting the negative comments have been though.

CX missed the boat completely when they remodeled the F Wing. The acoustics are terrible, and that's very apparent in the Haven. When it's busy, you quickly notice the area is devoid of any soft furnishings so noise travels terribly. Outside in the main area noise travels terribly too, but that's mainly because it's exposed to the terminal below.

So kudos to CX. Now lets hope they remodel the very lackluster menu and the...ahem...hopeless service. I'm still mesmerized The Peninsula trashes their reputation in such a way.

I've said it from day one, the remodel made the F lounge WORSE, not better. The Cabanas are horribly designed with a lot of wasted space. I had a client that used to be in interior design business, and he said if he drew that blue print to any reputable commercial services builder he would be laugh out of the room.

Then it's the lounge spacing. The openness invites noise from the airport, and the acoustics is horrible (obviously the designer never considered it), and made the lounge sounded like a zoo when it is full. Again, magazine stacks and Apple stations sections are poorly thought out with dead space.

Finally, the Hell... er... I meant the Haven. The old lounge looks and feels like a restaurant. The Haven looks like a glorified cafeteria. The old lounge you get good foods with a ham/roast beef cutting station. New lounge you get "fried rice" with shrimp chips.

However, I do agree that something major must have been reported for them to shut down Haven like this, with Pier under renovation. Rats infections perhaps?

you do realised designing an architectural project is a two-way stress. what client wants and what designer wants can usually be very different. not to mention how many people are involved from the start (architect's concepts) to finish (finishing touches like flower arrangements), and anything in between (furnitures). (architects do not usually involved in the finishing touches). The final decision is almost always drawn by the clients, with mutual arrangement of course.

Yes architectural firm Foster + Partners is a highly repeatable international architecture firm.

F and P designed HKG airport

Designed T3 at Beijing

Designed the cruise terminal

I think they know a thing or 2 about design!!!

Doesn't always mean that they're right and the end users need to learn more about design.

no it does not and they can make mistakes, be thankful they are changing it

as for the WING noise

it will be noisy

its open air-many people like that

there is a reason CX offers 4 other lounges at its hub

each caters to a slightly different preference- you want quiet and peace go to the Bridge and or Pier

do not go to the WING and complain- it is for the people who like open spaces