I'm glad to see CX responding so swiftly to feedback. it probably indicates just how unrelenting the negative comments have been though.

CX missed the boat completely when they remodeled the F Wing. The acoustics are terrible, and that's very apparent in the Haven. When it's busy, you quickly notice the area is devoid of any soft furnishings so noise travels terribly. Outside in the main area noise travels terribly too, but that's mainly because it's exposed to the terminal below.

So kudos to CX. Now lets hope they remodel the very lackluster menu and the...ahem...hopeless service. I'm still mesmerized The Peninsula trashes their reputation in such a way.