Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Cathay Pacific | Cathay
Reload this Page >

How exactly does CX Waitlist work for awards?

Community
Wiki Posts
Search

How exactly does CX Waitlist work for awards?

Thread Tools
 
Search this Thread
 
Old Jun 12, 2016 | 2:53 am
  #136  
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Jul 2005
Programs: Hilton Diamond, Starwood Platinum, AA, SW, Delta
Posts: 919
The best time to get highest availability on seats if you are a first flier on flyer talk is it to book a few days before a flight?
happyvoid is offline  
Old Jun 12, 2016 | 3:07 am
  #137  
Ambassador, Hong Kong and Macau
Community Builder
Community Influencer
All eyes on you!
15 Years on Site
 
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,129
T-360 or T-4
percysmith is online now  
Old Jun 13, 2016 | 10:37 am
  #138  
 
Join Date: Jun 2016
Programs: Asia Miles
Posts: 17
Originally Posted by percysmith
Have you tried calling AM/MPO to see if they can upgrade you straight away?

Sometimes waitlist doesn't automatically clear.
Or it could be the rarer case full redemption availability > upgrade availability.
I did call and email them... turns out that I am waitlisted for SIN-HKG and HKG-YVR roundtrip, so they all have to be available. They won't upgrade one sector only. I guess my chance is slim getting out of the waitlist.

Last edited by insomniac7; Jun 13, 2016 at 10:45 am
insomniac7 is offline  
Old Jun 13, 2016 | 11:03 am
  #139  
Ambassador, Hong Kong and Macau
Community Builder
Community Influencer
All eyes on you!
15 Years on Site
 
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,129
If HKG-YVR roundtrip is available then upgrade that first.
percysmith is online now  
Old Jun 13, 2016 | 3:40 pm
  #140  
 
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Originally Posted by insomniac7
I did call and email them... turns out that I am waitlisted for SIN-HKG and HKG-YVR roundtrip, so they all have to be available. They won't upgrade one sector only. I guess my chance is slim getting out of the waitlist.
You can upgrade individual sectors... why did they tell you they could not?

Sectors are likely to be cleared independently anyway.
cxfan1960 is offline  
Old Jun 13, 2016 | 7:53 pm
  #141  
 
Join Date: Jun 2016
Programs: Asia Miles
Posts: 17
Yes I also asked them to clear them sector by sector. They said :

"This is to let you know that Cathay Pacific does not offer mixed class
upgrade awards. Therefore, you are required to redeem two sets of
upgrade award as follows:

- a Round trip Business Class upgrade award (from Economy Class) between
Singapore and Hong Kong requires 30,000 Asia Miles per person
- a Round trip Business Class upgrade award (from Premium Economy Class)
between Hong Kong and Vancouver requires 30,000 Asia Miles per person"


So I don't see how I will ever get any upgrade. By the time one aector clears the others might not. And if not all is cleared the upgrade booking is canceled. I feel like I'm being played.

@percy HKG-YVR roundtrip still have no available award seats.
insomniac7 is offline  
Old Jun 13, 2016 | 8:17 pm
  #142  
Ambassador, Hong Kong and Macau
Community Builder
Community Influencer
All eyes on you!
15 Years on Site
 
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,129
Originally Posted by insomniac7
@percy HKG-YVR roundtrip still have no available award seats.
Oh. I thought you somehow found the YVR unicorn...
percysmith is online now  
Old Jun 13, 2016 | 8:32 pm
  #143  
 
Join Date: Jun 2016
Programs: Asia Miles
Posts: 17
Originally Posted by percysmith
I'm sorry, I donn't know what YVR unicorn is even after I read the thread. 😁😅
insomniac7 is offline  
Old Jun 13, 2016 | 10:10 pm
  #144  
Ambassador, Hong Kong and Macau
Community Builder
Community Influencer
All eyes on you!
15 Years on Site
 
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,129
Originally Posted by insomniac7
I'm sorry, I donn't know what YVR unicorn is even after I read the thread. 😁😅
Sorry wrong thread https://www.flyertalk.com/forum/cath...l#post24923142
percysmith is online now  
Old Jun 14, 2016 | 5:12 am
  #145  
 
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Originally Posted by insomniac7
So I don't see how I will ever get any upgrade. By the time one aector clears the others might not. And if not all is cleared the upgrade booking is canceled. I feel like I'm being played.
You don't need to ticket all or none. You can ticket any cleared sectors at anytime before their corresponding ticketing deadlines.
cxfan1960 is offline  
Old Jun 14, 2016 | 7:34 am
  #146  
 
Join Date: Jun 2016
Programs: Asia Miles
Posts: 17
Originally Posted by cxfan1960
You don't need to ticket all or none. You can ticket any cleared sectors at anytime before their corresponding ticketing deadlines.
The AM executives told me that I couldn't. It's a SET. So it's all or nothing. Which I find weird. Because the miles are charged based on the sectors. But then they said they don't offer mixed class upgrade. Yet they offered me to upgrade all or which sectors I prefered.

I called, I emailed Asia Miles and Cathay Pacific and their answers were all the same. Which I think it's ridiculous and there's nothing I could do about it.

So now there are seats available on 1 sector and I couldn't get it confirmed. And if 3 sectors cleared but one is not, they will also cancel the booking.
insomniac7 is offline  
Old Jun 14, 2016 | 7:42 am
  #147  
Ambassador, Hong Kong and Macau
Community Builder
Community Influencer
All eyes on you!
15 Years on Site
 
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,129
Is this a new rule we don't know about?
percysmith is online now  
Old Jun 14, 2016 | 7:48 am
  #148  
 
Join Date: Nov 2009
Location: Australia
Programs: SPG Gold, CX MPC Gold, Hilton Hhonors Gold
Posts: 234
Originally Posted by percysmith
Q1. You may no-show for the sectors. But MPO keeps saying you should call them if you intend to no-show or else they will invalidate every other remaining segment in your itin.

Q2. Yes it may be available on short availability.
Cheers percysmith. Your answers are very similar to MPC's response.
Basically, they said there is no no-show penalty and I can simply no-show, wait for availability and change dates for USD25/1k Asia Miles.
Iamhappy is offline  
Old Jun 14, 2016 | 9:16 pm
  #149  
 
Join Date: Jun 2016
Programs: Asia Miles
Posts: 17
Just a follow up on my case. AM emailed and said if I want to confirm that one sector, I need to do a one-way upgrade. So it will be confirmed one by one as the seats become available.
insomniac7 is offline  
Old Jun 14, 2016 | 11:03 pm
  #150  
All eyes on you!
15 Years on Site
 
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,245
Originally Posted by insomniac7
Yes I also asked them to clear them sector by sector. They said :

"This is to let you know that Cathay Pacific does not offer mixed class
upgrade awards. Therefore, you are required to redeem two sets of
upgrade award as follows:

- a Round trip Business Class upgrade award (from Economy Class) between
Singapore and Hong Kong requires 30,000 Asia Miles per person
- a Round trip Business Class upgrade award (from Premium Economy Class)
between Hong Kong and Vancouver requires 30,000 Asia Miles per person"


So I don't see how I will ever get any upgrade. By the time one aector clears the others might not. And if not all is cleared the upgrade booking is canceled. I feel like I'm being played.

@percy HKG-YVR roundtrip still have no available award seats.
The confusion at MPC surrounded the Y-J and PEY-J difference.

However, I think you most likely misunderstood some of what they said. The booking will most certainly not be cancelled even if partial sectors are cleared.

Originally Posted by insomniac7
The AM executives told me that I couldn't. It's a SET. So it's all or nothing. Which I find weird. Because the miles are charged based on the sectors. But then they said they don't offer mixed class upgrade. Yet they offered me to upgrade all or which sectors I prefered.

I called, I emailed Asia Miles and Cathay Pacific and their answers were all the same. Which I think it's ridiculous and there's nothing I could do about it.

So now there are seats available on 1 sector and I couldn't get it confirmed. And if 3 sectors cleared but one is not, they will also cancel the booking.
I am totally confused here...lots of misinformation!

Originally Posted by insomniac7
Just a follow up on my case. AM emailed and said if I want to confirm that one sector, I need to do a one-way upgrade. So it will be confirmed one by one as the seats become available.
So it's all good now?

Indeed, the way it should work is like this: you can confirm one by one as the seats become available. There won't be some massive cancellation or something if 1/4 or 2/4 sectors clear, as I think you were led to believe above.

IF the second leg of the return clears and you are charged two one-ways, you will eventually be refunded the mileage difference as if it was a round-trip. You don't get screwed (although you may have to follow up to get the refund, which they are good about IME).

Methinks the main source of confusion on your itinerary is although you're trying to upgrade to J, you're coming from two different classes. On two segments you're going Y-J (due to regional config), and one two segments you're doing PEY-J. This is why the MPC agents said this will have to price as two separate route trips, because it's technically a "mixed class" booking. Yes, the final class is the same but the original class isn't.

I *think* MPC is correct, that your mileage upgrade must be processed as a SIN-HKG round-trip Y-J, and a separate HKG-YVR PEY-J, due to the mixed booking issue. But better experts like percysmith can clarify.

If the headache is too much, a way you can alleviate the pain is book into a SIN-HKG flight with PEY available. Although this may cost you more. However, then the "mixed class" booking designation goes away because all 4 segments you will be trying to book PEY-J.

However, what you're trying to do is very feasible. You should just make sure you know where the possible points of confusion are.
QRC3288 is online now  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.