Check in error
#1
Original Poster
Join Date: Oct 2013
Location: London, Melbourne, HK, Wellington, Auckland
Programs: MPC Gold, QF Gold + many others
Posts: 37
Check in error
"We apologize that we are unable to locate any of your flights available for Check-In at the moment. This may happen if:
1. Your flight does not depart within the next 48 hours; or,
2. You have just purchased your ticket online, in which case, please wait approximately 30 minutes for your latest booking to get activated within our Online Check-In system. Please try again later."
Non of which is the case. When on the members page I have selected my flight and pressed the check in button to which it can't locate the flight.
I have tried as a non member as well.
I also called Cathay to which the lady, could not help me.
Has anybody had this experience? as I have only found examples when people used ba rewards to book cx flights.
Thanks in advance
1. Your flight does not depart within the next 48 hours; or,
2. You have just purchased your ticket online, in which case, please wait approximately 30 minutes for your latest booking to get activated within our Online Check-In system. Please try again later."
Non of which is the case. When on the members page I have selected my flight and pressed the check in button to which it can't locate the flight.
I have tried as a non member as well.
I also called Cathay to which the lady, could not help me.
Has anybody had this experience? as I have only found examples when people used ba rewards to book cx flights.
Thanks in advance
#5




Join Date: Mar 2010
Location: My existence is what matters
Programs: NZ, QF
Posts: 469
I encountered the same situation last week as you did. Received an email notification that OLCI was open, clicked on the link to attempt check-in and encountered the error message as you had quoted.
Waited for a couple of hours later and was able to complete OLCI.
Waited for a couple of hours later and was able to complete OLCI.
#6




Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,287
Got a call from Cathay Pacific this morning seems like there was a last minute change of KA aircraft to PVG on Friday A333 to A333 (same J layout…) but apparently I lost my seat. So they offered me 12A. When I did OLCI, it showed I'm at 11A, then I got a call now saying that 12A is occupied but I'm now on 12K…weird.
#7



Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,220
Got a call from Cathay Pacific this morning seems like there was a last minute change of KA aircraft to PVG on Friday A333 to A333 (same J layout) but apparently I lost my seat. So they offered me 12A. When I did OLCI, it showed I'm at 11A, then I got a call now saying that 12A is occupied but I'm now on 12Kweird.
#8
Join Date: Aug 2011
Location: Hong Kong
Programs: CX (elite) and a few others (non-elite)
Posts: 687
I have had the same issue with aircraft changes, and also where travelling with a minor. The former is fine, IME it usually means they need a bigger plane, which can mean switching from a regional interior to a long-haul one ;-)


