Refund and purchase of new ticket

But as a corporate accountant, I don't know how you handle the refund with your employer. Normally when we pay for a ticket, we demand to see boarding passes.

refunding wouldn't be an option as the fare was paid on the corporate credit card. I just wanted to see if I could pay the difference between an Economy (N) and Economy (V) to get the additional CP.

ok so I answered my own question by calling.

Just in case it helps anyone in the future, I was able to upgrade from an Economy (N) to an Economy (V) and paying the difference that was shown on the website. Was around $450hkd to get an additional 20 CP.

Only $450 difference for a long haul? That is quite good.

Any idea as to whether an op-up (PE --> J) is more likely from SFO or LAX (departing Sun/Mon, returning Thurs/Fri in May)?

I understand that the chance of an op-up is quite low, but are there any anecdotal experiences of one airport being more favorable in that regard than the other?

just impossible to say, sorry. both airports regularly op-up people in oversold situations. it's not like one does and one doesn't.

fwiw both airports have very similar flight schedules: 1x departing midday and 2x departing at midnight.

if we're really going to get into the weeds, SFO has more seats due to less-premium plane types (LAX gets 3x low capacity/F-equipped plane daily, whereas SFO gets 1x of that plane, and 2x higher-capacity B77W/A350). In theory this means there is less room for CX to op-up people to J if you're flying to/from SFO, since there are fewer seats in J+F to/from SFO and more in Y compared to LAX, despite the same # of flight frequencies. But in practice, honestly there's just zero point in making a decision based on this...and SFO could easily end up being the easier op-up, despite what I'm implying here.

I've been regularly buying J and F seats on these two routes for a long time now. What I can say for sure is SFO is easier to purchase F class, and also redeem these J->F upgrade coupons Diamond members have, despite there only being 1x flight daily with F to/from SFO. LAX can actually be tougher to score the flight I want in F class, despite 3x daily flights (there used to be 4, and not surprising to me, the 4th one was always wide-open in F IME).

However, SFO can be a bloody nightmare buying cash J class seats some times of the year, full to the gills and full price. I'm blown away by the business CX does to/from SFO, considering SFO is such a *A stronghold and basically a zero for OneWorld. 3x daily flights! But I digress. To/from LAX in J I don't recall the problem being like that, it seems cheapo J seats are in abundance.

What does all this mean for you? ...buy based on best schedule/convenience for you and definitely not op-up chances.

Hello all. Where would I rank in being upgraded from economy to premium if economy is oversold and I am willing to pay cash to upgrade. DUB-HKG. Any thoughts would be appreciated.

If you pay cash then you are always at the head of the queue!

I encountered the same thing today when I booked a trip for my wife. I plan to call MPC the next few days.

I couldn't find it either. I had to call in and tell them the booking reference number and they put me on the waitlist.

I also can't find where it tells you when your waitlist will expire. I vaguely remember there was a date that said when your waitlist will expire.

So as some others have mentioned doing, I ended up calling MPC to request to be waitlisted. It was very quick but I'm just annoyed that I had to call in the first place. The waitlist request showed up on my account before I even hung up.

Also, I was informed that only the JFK-HKG route was eligible for ugprade, because the HKG-KUL flight is "codeshare". :confused: I started arguing with the CSR that it's the same company and then gave up, because clearly it's not the CSR's fault. So I guess there's no way for me to upgrade the HKG-KUL leg. Oh well. I don't need to fly business for such a short flight anyway, but still very puzzling.

In the "new" Manage Booking view, click on "More Options" and select Previous Manage Booking. You'll get back to the old view and should see the waitlist expiration up top in red font.

More op-up data points

CX636 SIN-HKG 20:15 departure on a Friday. Booked in S fare (economy class). Expertflyer was showing Y0.
No op-up at check in. While queueing at boarding gate, ground staff had a stack of new boarding passes and was combing the queue locating the op-ups in both First / DM line and Business / GO / SL line. Was handed over a J class boarding pass for myself (DM) and travel companion in the same itinerary (SL). There were DMs and OWEs in the line who did not get op-uped. Quite puzzling as I thought chances of op-up in a larger party will be lower.

CX619 BKK-SIN 12:45 departure on a Sunday. Booked in V fare (economy class). Expertflyer was showing Y0.
No op-up at check in. Beeped red when boarding pass was scanned at gate, and was handed over a J class boarding pass for myself (DM) and travel companion (SL) in the same itinerary.

Does anyone have any indication on how many seats CX typically oversells?

On a YVR-HKG flight later this month, I see J9 W8 Y0. I'm flying PEY as a OWE with a reasonable CX spend/CIV score (I believe). But with W8, I don't want to gets my hopes up that the rolling op-ups will reach me...