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-   -   The Ultimate Upgrade Question thread (https://www.flyertalk.com/forum/cathay-pacific-cathay/1516692-ultimate-upgrade-question-thread.html)

ElCaminoReal Apr 17, 2018 8:38 pm

Some data points for LAX-HKG. CX 881 never opened any additional Z space and eventually went F0 about T-36. Was F3 at the Sunday/14 day window. CX 883 (which had been F1 for the longest time) all of a sudden went F3 Z2 so I paid a change fee and immediately was able to confirm two of those for us.

Our return HKG-ORD was F5 and cleared the waitlist at the Sunday/14 day window. Waitlist notified me via SMS and email simultaneously and the deadline to ticket was the same as the waitlist expiration date/time so I actually had over a week to finalize the ticketing.

Tip for those that waitlist a RT upgrade, make sure you readd your return leg to the waitlist when the RT waitlist expires. That is not automatic although I was able to do it online painlessly.

Thanks to those that provided some guidance.

Microtat May 8, 2018 8:16 am

Does traveling on classes SNQ limits or kills the chances of an op up?

thanks for your kind inputs!

sscywong May 8, 2018 8:57 am


Originally Posted by Microtat (Post 29729383)
Does traveling on classes SNQ limits or kills the chances of an op up?

thanks for your kind inputs!

Can't say definitely, but definitely won't kill of such chance

I got op-up offer for both bounds when I was flying HKG-TPE on X class.... But since they didn't offer my companion to op-up as well I was (being) retained in Y

gpia May 8, 2018 11:38 am


Originally Posted by Microtat (Post 29729383)
Does traveling on classes SNQ limits or kills the chances of an op up?

thanks for your kind inputs!

No. Was offered an upgrade last week from Y to PEY in S class, but turned it down for the same reason mentioned. Vaguely recall Q, but can confirm as far down as O. Certainly no killing.

Microtat May 8, 2018 5:35 pm


Originally Posted by gpia (Post 29730353)


No. Was offered an upgrade last week from Y to PEY in S class, but turned it down for the same reason mentioned. Vaguely recall Q, but can confirm as far down as O. Certainly no killing.

Hi sscy and gpia.. Glad to hear that, thanks alot!

launchylaunchbos May 21, 2018 11:22 am

Wondering if anyone else has had a similar experience. I cleared the upgrade waitlist to F for SFO-HKG-SIN and so called the AM Service Center to reissue the ticket. They said no problem, it will be issued within three days. Then I log in to check my itinerary on the CX website and this message still appears:

"Our records indicate that you have not issued a ticket for this booking. Please contact Asia Miles Service Hotlinehttps://www.cathaypacific.com/conten...new-window.png to issue the ticket before 09:00, 21 May (SFO time). Otherwise your booking will be invalid and will automatically be cancelled without further notice."

Same message as before, only now the ticketing deadline has changed to list a deadline PRIOR to when I called the AM Service Center this morning. And, obviously, that ticketing deadline is now in the past. I assume this is some sort of website glitch but anyone have similar experiences with an upgrade that has cleared but is awaiting re-ticketing on the AM end?

CXFlyerBoy May 21, 2018 11:44 am


Originally Posted by launchylaunchbos (Post 29778119)
Wondering if anyone else has had a similar experience. I cleared the upgrade waitlist to F for SFO-HKG-SIN and so called the AM Service Center to reissue the ticket. They said no problem, it will be issued within three days. Then I log in to check my itinerary on the CX website and this message still appears:

"Our records indicate that you have not issued a ticket for this booking. Please contact Asia Miles Service Hotlinehttps://www.cathaypacific.com/conten...new-window.png to issue the ticket before 09:00, 21 May (SFO time). Otherwise your booking will be invalid and will automatically be cancelled without further notice."

Same message as before, only now the ticketing deadline has changed to list a deadline PRIOR to when I called the AM Service Center this morning. And, obviously, that ticketing deadline is now in the past. I assume this is some sort of website glitch but anyone have similar experiences with an upgrade that has cleared but is awaiting re-ticketing on the AM end?

You need to call back and make sure they get your credit card details and process the redemption upgrade. The CD agent who took your call is not going to be the one to process the upgrade so be sure to check back on the app or website and call back if needed to chase.

Happened to me once on a R to U upgrade

beach86 May 24, 2018 2:30 pm

Hi All,

I'm DM, normally fly J on routes with no F. A few days ago I flew from HKG-YVR which has F. I checked loading which was in my favour, and having never been upgraded I was mildly hopeful. Unfortunately, it was not to be. What I did find is that my colleague, flying in J with GO status was upgraded to F. She was upped at the gate, so I guess an up-op rather than birthday/ mileage upgrade.

How can that be? What type of scenario would allow this?

G-CIVC May 24, 2018 3:01 pm


Originally Posted by beach86 (Post 29790892)
Hi All,

I'm DM, normally fly J on routes with no F. A few days ago I flew from HKG-YVR which has F. I checked loading which was in my favour, and having never been upgraded I was mildly hopeful. Unfortunately, it was not to be. What I did find is that my colleague, flying in J with GO status was upgraded to F. She was upped at the gate, so I guess an up-op rather than birthday/ mileage upgrade.

How can that be? What type of scenario would allow this?

ACV

Anecdotal, but within some of my friends / circles, we've been seeing SLs getting upgraded the most. I'm not surprised that this is happening.

In fact our opup order posted here has been erroneous for a while already; SLs get upgraded ahead of EMER/SAPH, this was clarified by a ground staff agent working for CX on another forum.

timesnaps May 31, 2018 1:34 am

Hi all, not finding the asnwers to my (burning) question. So here it goes:

I have flown the first of 4 sectors. flying in PY booked in R. So can upgrade to J class (U). I am being told its 30k miles for that (HKG-BCN-HKG). As I am waiting on a partner to book their flights, I am not certain I will be wanting the upgrade, as they may not get the business class ticket.

If I upgrade now (via website) and then later decide I actually want to go back to PY, and not use the upgrade is that:
- possible?
- will I loose the miles?

Flight is about 6 weeks away, 10 empty seats on the A350 in J.

G-CIVC May 31, 2018 1:45 am


Originally Posted by timesnaps (Post 29812126)
Hi all, not finding the asnwers to my (burning) question. So here it goes:

I have flown the first of 4 sectors. flying in PY booked in R. So can upgrade to J class (U). I am being told its 30k miles for that (HKG-BCN-HKG). As I am waiting on a partner to book their flights, I am not certain I will be wanting the upgrade, as they may not get the business class ticket.

If I upgrade now (via website) and then later decide I actually want to go back to PY, and not use the upgrade is that:
- possible?
- will I loose the miles?

Flight is about 6 weeks away, 10 empty seats on the A350 in J.

Assuming that you can clear both ways HKG-BCN-HKG now. The answer is yes you can cancel the upgrade and keep your original booking in R (even if in certain cases, the R fare is no longer available - I guess not applicable in your case as you have flown the first sector, historical pricing of the fare will apply generally.) You will get back all your miles for a redeposit fee of USD$120. bear in mind if you decide to upgrade yet again later (after 6/22) before your flight, it will cost 50k to upgrade roundtrip.

timesnaps May 31, 2018 2:06 am


Originally Posted by G-CIVC (Post 29812148)
....You will get back all your miles for a redeposit fee of USD$120. bear in mind if you decide to upgrade yet again later (after 6/22) before your flight, it will cost 50k to upgrade roundtrip.

thanks, very helpful! Last thing... will the ticket conditions remain the same too, as per original booking? (no change fee, no show fee waived, etc...)

ZZ100 Jun 23, 2018 12:17 pm

Updated the wiki to reflect that it is no longer possible to upgrade BA flights with Asia Miles

Kilian Zoll Jun 24, 2018 5:39 am

Anyone know why I'm able to choose seats from the rear J cabin on my upcoming KA flight? Award booking in Y using Avios...
https://cimg1.ibsrv.net/gimg/www.fly...a6e3da4bd.jpeg

QRC3288 Jun 24, 2018 8:35 am


Originally Posted by Kilian Zoll (Post 29900432)
Anyone know why I'm able to choose seats from the rear J cabin on my upcoming KA flight? Award booking in Y using Avios...

you have status presumably.

The rear J section is being sold as Y. This is somewhat common for a few KA routes where Y class demand / yield optimization requires more Y seats than the plane has on board. KA620/621 come to mind as frequently done this way, and the forward F cabin is opened for J elites.

The split J cabin on the 33R config helps permit this dynamic.


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