Last edit by: littlevoices
All signed in members are invited to contribute to this wikipost, and may minimize or maximize wikis by using the +/- functions in the upper right hand corner.
Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
The following FAQs are addressed below:
What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:
Departure lounges:
All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.
Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose
Food
For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:
Cathay Pacific Hong Kong Airport Lounges
AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge
Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck
I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
Please see the above section which include details on Admittance policies.
The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
If you do not fall into any of these categories you are out of luck (or you can be guested in).
I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit
Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.
What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread
Transiting through HKG and getting to the lounges
To provide an idea of where the lounges are located throughout the airport:
When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.
Is it possible to visit airside lounges during a transit and then exit the airport?
**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
- Marco Polo Members
- Oneworld status holders
- Business and First Class Passengers
- People not flying Cathay Pacific or Dragonair
- Guests
The following FAQs are addressed below:
- What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
- Which departures lounge should I use?
- I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
- I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
- Can I visit multiple lounges?
- Do operational-upgrades (op-ups) come with upgraded lounge benefits?
- Do mile-upgraded (award) tickets come with lounge benefits?
- What if I want to meet up with fellow FlyerTalkers in CX lounges?
- Transiting through HKG and getting to the lounges
- Is it possible to visit airside lounges during a transit and then exit the airport?
- Transiting through HKG and getting to the lounges
- What if I want to meet up with fellow FlyerTalkers in CX lounges?
- Do mile-upgraded (award) tickets come with lounge benefits?
- Do operational-upgrades (op-ups) come with upgraded lounge benefits?
- Can I visit multiple lounges?
- I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
- I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
- Which departures lounge should I use?
What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:
Departure lounges:
- The Wing - First Class
- The Wing - Business Class
- The Pier - First Class
- The Pier - Business Class
- The Cabin - Business Class - Closed as of 1 May 2018
- The Bridge - Business Class
- The Deck - Business Class
All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.
Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose
Food
- The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
- The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
- The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin.The Cabin is permanently closed.- The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html
For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:
Cathay Pacific Hong Kong Airport Lounges
AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge
Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck
I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
Please see the above section which include details on Admittance policies.
The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
- First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
- Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
- Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
- Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
- Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.
If you do not fall into any of these categories you are out of luck (or you can be guested in).
I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit
Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.
What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread
Transiting through HKG and getting to the lounges
To provide an idea of where the lounges are located throughout the airport:
- The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
The Cabin is near gate 21, centrally located also on the eastern side of the concourse.- The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
- The Pier is on the northwest side of the concourse, nestled among the 60s gates.
- *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.
When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.
Is it possible to visit airside lounges during a transit and then exit the airport?
**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Lounge Access and other Lounge FAQs
#2192
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,903
#2193
Join Date: Sep 2009
Programs: AA Executive Platinum, Marriott Lifetime Titanium, IHG Platinum
Posts: 1,450
I have a round trip AMS-HKG-PNH coming up with some long layovers in HKG, any suggestions for which lounge would be best for an extended visit? Flying in J, and have Priority Pass and Amex Plat for alternative lounge access.
Also, the pre-flight email says the lounge is closed in AMS, and I will be advised of "alternative arrangements" when checking in. Does anyone know what this will be, or advice if it's worth checking in later and bypass the lounge altogether?
Also, the pre-flight email says the lounge is closed in AMS, and I will be advised of "alternative arrangements" when checking in. Does anyone know what this will be, or advice if it's worth checking in later and bypass the lounge altogether?
1) Showered in the Wing. We had access to the Wing First (I think from being One World Emerald). There are also shower cabanas, which are much larger rooms with a tub as well as shower. We didn’t know about them until we were done. We checked one out and snapped a few photos. They look nice.
2) Ate at the Wing First dining room.
3) Went over to the Pier First (one stop on tram). Seemed bigger and a nicer. Had a bourbon. Apparently the Pier First restaurant has the same food as the Wing First, with the addition of a wagu burger.
#2194
Join Date: Sep 2007
Location: Ether
Programs: Some, not all.
Posts: 1,595
To answer my own question, CX offers €14.95 restaurant credit or 18000 Asia Miles.
#2195
Join Date: Feb 2014
Location: SIN/BRU
Programs: A3 Silver, BA BLUE, IHG Gold, Hertz President's circle, AY plat
Posts: 233
A new OneWorld lounge in Amsterdam opened today. Will hopefully be a big improvement.
Anyone recently tried leaving HKG airside to the city after visiting the lounge during a long layover? Does it still take +- 1 hour to be escorted out?
Anyone recently tried leaving HKG airside to the city after visiting the lounge during a long layover? Does it still take +- 1 hour to be escorted out?
#2196
Join Date: Sep 2009
Programs: AA Executive Platinum, Marriott Lifetime Titanium, IHG Platinum
Posts: 1,450
There were no issues/delays at all.
#2197
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,803
Two weeks ago we (US passports) had an AA award ticket operated by CX that ended in HKG, and a separate CX ticket that left HKG 10 hours later. There was no arrival lounge that we found. So we collected our checked bags, and then re-checked them for our outbound flight. We then dropped our carry-on bags at a luggage valet stand in the airport (pay by the hour). We then took the train into Central Station, paying with the octopus tourist card from our phones. Took tram to victoria peak and down, then train back to airport. Then showered/ate in the pier and the wing lounges.
There were no issues/delays at all.
There were no issues/delays at all.
#2198
Join Date: Mar 2022
Programs: AY+ Plat
Posts: 493
A couple of newbie questions, if I may
- I suppose one could probably spend all day there, but how many hours would be overkill in Pier and Wing F?
- I guess there is no time restriction on how early I can drop my checked luggage off either in-town or at the airport? For example, if I dropped my bag off in-town in the morning, I could arrive at the airport whenever to maximize time in the lounge?
Thanks in advance for the answers!
- I suppose one could probably spend all day there, but how many hours would be overkill in Pier and Wing F?
- I guess there is no time restriction on how early I can drop my checked luggage off either in-town or at the airport? For example, if I dropped my bag off in-town in the morning, I could arrive at the airport whenever to maximize time in the lounge?
Thanks in advance for the answers!
#2200
Join Date: Apr 2023
Location: Hong Kong
Posts: 329
BA Gold being One World Emerald you can use the CX First Class lounges. By virtue simply of being in business class you can use any of the CX Business Class lounges plus the Qantas lounge.
Last edited by PaulC852; Mar 1, 2024 at 2:48 am
#2201
Join Date: Jun 2017
Location: Hong Kong
Programs: BA Bronze
Posts: 50
Hi! I want to ask for a long haul J (CX) connecting on short haul Y (AY) at MAN on the same day, but different ticket, am I entitled to lounge access? I've screened through the posts, and it's a definite yes for the same ticket if long haul ticket was shown. But what about separate tickets? Thanks in advance!
#2202
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
Hi! I want to ask for a long haul J (CX) connecting on short haul Y (AY) at MAN on the same day, but different ticket, am I entitled to lounge access? I've screened through the posts, and it's a definite yes for the same ticket if long haul ticket was shown. But what about separate tickets? Thanks in advance!
Just show your inbound boarding pass together with your onward boarding pass.
#2203
Join Date: Apr 2024
Posts: 1
Hi all, long time reader. Is there any chance of getting a guest into the F lounges if they are not on a Oneworld itinerary? I am flying QR F HKG-DOH-JFK (OWE) and my wife is flying CI HKG-TPE-SEA. I assume not.
Last edited by forkncity; Apr 5, 2024 at 7:13 am
#2204
Join Date: Apr 2023
Location: Hong Kong
Posts: 329
The only possible route is if you are a CX Diamond Member and spend 15,000 miles to redeem an F lounge pass. Otherwise, no.
#2205
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,903
I can't remember what the rule is for those flying CX659, which departs at 1:40 AM to SIN. Am I able to access Pier F the day before? For example, if I'm scheduled to fly CX659 on Wendesday morning, can I arrive at HKG at 7 PM on Tuesday night?