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Phantom availability X redemption CX101

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Phantom availability X redemption CX101

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Old Feb 2, 2013 | 10:07 pm
  #1  
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Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B206 Safari/7534.48.3)

This morning I checked cx.com for CX101 25 Mar for X redemption. There seems to be availability for as many as 6. BAEC says the same.

But when I actually tried to book it I get the following error msg:

"Please review the following items:
No seat is available for one or more flights you have selected, and we are unable to process a waitlist booking at this moment. Please start again to request for a waitlist booking, or select different flights."

What the? Phantom availability?
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Old Feb 2, 2013 | 11:17 pm
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Originally Posted by percysmith
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B206 Safari/7534.48.3)

This morning I checked cx.com for CX101 25 Mar for X redemption. There seems to be availability for as many as 6. BAEC says the same.

But when I actually tried to book it I get the following error msg:

"Please review the following items:
No seat is available for one or more flights you have selected, and we are unable to process a waitlist booking at this moment. Please start again to request for a waitlist booking, or select different flights."

What the? Phantom availability?
The online tool and also gds may sometimes not in sync with actual inventory
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Old Feb 3, 2013 | 12:48 am
  #3  
sxc
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You probably have too many waitlists.
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Old Feb 3, 2013 | 12:59 am
  #4  
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Originally Posted by sxc
You probably have too many waitlists.
Nice try

I tried redeeming it with my dad's account with no waitlists. Same problem.
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Old Feb 3, 2013 | 9:59 am
  #5  
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Originally Posted by percysmith
Nice try

I tried redeeming it with my dad's account with no waitlists. Same problem.
You and ur family r prob on the blacklist for AM redemption given how many WL and workarounds u have.
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Old Feb 3, 2013 | 11:11 am
  #6  
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Originally Posted by correctioncx
You and ur family r prob on the blacklist for AM redemption given how many WL and workarounds u have.
^^^^
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Old Feb 3, 2013 | 5:37 pm
  #7  
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Originally Posted by percysmith
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B206 Safari/7534.48.3)

This morning I checked cx.com for CX101 25 Mar for X redemption. There seems to be availability for as many as 6. BAEC says the same.

But when I actually tried to book it I get the following error msg:

"Please review the following items:
No seat is available for one or more flights you have selected, and we are unable to process a waitlist booking at this moment. Please start again to request for a waitlist booking, or select different flights."

What the? Phantom availability?
I found CX's website completely not reliable on booking awards and even finding award seats (can be either way). Now I just look at BA.com and, if I see seats, book via phone.
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Old Feb 3, 2013 | 6:50 pm
  #8  
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Originally Posted by ernestnywang
I found CX's website completely not reliable on booking awards and even finding award seats (can be either way). Now I just look at BA.com and, if I see seats, book via phone.
Surprisingly BA.com shows same phantom availability, but QF.com doesn't.
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Old Feb 3, 2013 | 6:58 pm
  #9  
KVS
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Arrow

Originally Posted by percysmith
This morning I checked cx.com for CX101 25 Mar for X redemption. There seems to be availability for as many as 6. BAEC says the same.

But when I actually tried to book it I get the following error msg:
CX's systems are currently confirming Economy Award Availability on that flight -- you may wish to call AM/MPC to book those seats (asking for a Long-Sell, if necessary: http://Help.KVSTool.com/#AgentSaysNo):

[KVS Availability Tool 7.1.4/Diamond - Axess: Awards/JL-OneWorld/UK]
Code:
HKG  Hong Kong Intl HK [VHHH]
SYD  Sydney Kingsford Smith NS AU [YSSY]
MON  25 Mar 2013

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------
CX         139     HKG   08:55     SYD   21:00     333  0   CS0  YS0
CX         111     HKG   19:00     SYD   07:15 +1  333  0   CS0  YS0
CX         161     HKG   21:25     SYD   09:45 +1  333  0   CS0  YS0
CX         101     HKG   23:55     SYD   12:15 +1  333  0   CS0  YS4
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