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-   -   Phantom availability X redemption CX101 (https://www.flyertalk.com/forum/cathay-pacific-cathay/1434636-phantom-availability-x-redemption-cx101.html)

percysmith Feb 2, 2013 10:07 pm
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B206 Safari/7534.48.3)

This morning I checked cx.com for CX101 25 Mar for X redemption. There seems to be availability for as many as 6. BAEC says the same.

But when I actually tried to book it I get the following error msg:

"Please review the following items:
No seat is available for one or more flights you have selected, and we are unable to process a waitlist booking at this moment. Please start again to request for a waitlist booking, or select different flights."

What the? Phantom availability?

correctioncx Feb 2, 2013 11:17 pm
Originally Posted by percysmith (Post 20175374)
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B206 Safari/7534.48.3)

This morning I checked cx.com for CX101 25 Mar for X redemption. There seems to be availability for as many as 6. BAEC says the same.

But when I actually tried to book it I get the following error msg:

"Please review the following items:
No seat is available for one or more flights you have selected, and we are unable to process a waitlist booking at this moment. Please start again to request for a waitlist booking, or select different flights."

What the? Phantom availability?
The online tool and also gds may sometimes not in sync with actual inventory

sxc Feb 3, 2013 12:48 am
You probably have too many waitlists.

percysmith Feb 3, 2013 12:59 am
Originally Posted by sxc (Post 20175792)
You probably have too many waitlists.
Nice try

I tried redeeming it with my dad's account with no waitlists. Same problem.

correctioncx Feb 3, 2013 9:59 am
Originally Posted by percysmith (Post 20175820)
Nice try

I tried redeeming it with my dad's account with no waitlists. Same problem.
You and ur family r prob on the blacklist for AM redemption given how many WL and workarounds u have.:D

djjaguar64 Feb 3, 2013 11:11 am
Originally Posted by correctioncx (Post 20177488)
You and ur family r prob on the blacklist for AM redemption given how many WL and workarounds u have.:D
^^^^

ernestnywang Feb 3, 2013 5:37 pm
Originally Posted by percysmith (Post 20175374)
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B206 Safari/7534.48.3)

This morning I checked cx.com for CX101 25 Mar for X redemption. There seems to be availability for as many as 6. BAEC says the same.

But when I actually tried to book it I get the following error msg:

"Please review the following items:
No seat is available for one or more flights you have selected, and we are unable to process a waitlist booking at this moment. Please start again to request for a waitlist booking, or select different flights."

What the? Phantom availability?
I found CX's website completely not reliable on booking awards and even finding award seats (can be either way). Now I just look at BA.com and, if I see seats, book via phone.

percysmith Feb 3, 2013 6:50 pm
Originally Posted by ernestnywang (Post 20179773)
I found CX's website completely not reliable on booking awards and even finding award seats (can be either way). Now I just look at BA.com and, if I see seats, book via phone.
Surprisingly BA.com shows same phantom availability, but QF.com doesn't.

KVS Feb 3, 2013 6:58 pm
Originally Posted by percysmith (Post 20175374)
This morning I checked cx.com for CX101 25 Mar for X redemption. There seems to be availability for as many as 6. BAEC says the same.

But when I actually tried to book it I get the following error msg:
CX's systems are currently confirming Economy Award Availability on that flight -- you may wish to call AM/MPC to book those seats (asking for a Long-Sell, if necessary: http://Help.KVSTool.com/#AgentSaysNo):

[KVS Availability Tool 7.1.4/Diamond - Axess: Awards/JL-OneWorld/UK]
Code:
HKG  Hong Kong Intl HK [VHHH]
SYD  Sydney Kingsford Smith NS AU [YSSY]
MON  25 Mar 2013

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------
CX        139    HKG  08:55    SYD  21:00    333  0  CS0  YS0
CX        111    HKG  19:00    SYD  07:15 +1  333  0  CS0  YS0
CX        161    HKG  21:25    SYD  09:45 +1  333  0  CS0  YS0
CX        101    HKG  23:55    SYD  12:15 +1  333  0  CS0  YS4


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