CX cut cost plan
Jul 24, 2010 | 11:23 am
#4
Join Date: May 2009
Posts: 6,978
I really doubt that even if CX can charge people at pre-Bird Flu levels that services would be restored. You will never see Y-amenities kit again for example. CX has realized the new business model: don't be the best just be slightly better than your major competitions.
Jul 24, 2010 | 11:25 am
#5
Join Date: Jan 2009
Posts: 1,188
First Derek2010 wants GR to use Arrival Lounge, and now he wants CX to restore cabin services. Derek2010 is a brave soul indeed... that must be a heck of a phone call he made to MPC...
I really doubt that even if CX can charge people at pre-Bird Flu levels that services would be restored. You will never see Y-amenities kit again for example. CX has realized the new business model: don't be the best just be slightly better than your major competitions.
I really doubt that even if CX can charge people at pre-Bird Flu levels that services would be restored. You will never see Y-amenities kit again for example. CX has realized the new business model: don't be the best just be slightly better than your major competitions.
Jul 24, 2010 | 2:23 pm
#9
Join Date: Dec 2007
Location: HKG
Programs: CX Gold, Marriott Bonvoy Plat
Posts: 422
You may be interested to read this reply by the Head of Product to a letter to the editor on this month's edition of CX World:
http://downloads.cathaypacific.com/c...pdf/CXW172.pdf
http://downloads.cathaypacific.com/c...pdf/CXW172.pdf
We have been careful to review passengers reaction to all the changes weve made.
We have already resumed hot breakfasts in Economy Class on all regional departures before 10am.
Where breakfast is a second meal on our longer sectors we currently serve a continental breakfast to most ports (London and North America are exceptions). We reviewed this recently and hope to resume hot breakfasts in Economy Class across the long-haul network. Similarly, we hope to enhance Economy lunch and dinner meals on our regional flights.
Many of our passengers have commented about the environmental benefit of our removing Economy Class kits and most passengers bring their own fullsize toothbrush! We therefore do not propose to reintroduce these items.
We have already resumed hot breakfasts in Economy Class on all regional departures before 10am.
Where breakfast is a second meal on our longer sectors we currently serve a continental breakfast to most ports (London and North America are exceptions). We reviewed this recently and hope to resume hot breakfasts in Economy Class across the long-haul network. Similarly, we hope to enhance Economy lunch and dinner meals on our regional flights.
Many of our passengers have commented about the environmental benefit of our removing Economy Class kits and most passengers bring their own fullsize toothbrush! We therefore do not propose to reintroduce these items.
Last edited by hadsst; Jul 24, 2010 at 3:31 pm Reason: typo
Jul 24, 2010 | 3:23 pm
#10
Join Date: Feb 2010
Programs: AA PLT, CX Silver, SPG
Posts: 214
Quote:
"We spent more on areas passengers told us were important, such as blockbuster movies, ..."
"Many of our passengers have commented about the environmental
benefit of our removing Economy Class kits and most
passengers bring their own fullsize toothbrush!"
Wow... how true is it?
Well, commented could still means negative comment but they just do their own way.
"We spent more on areas passengers told us were important, such as blockbuster movies, ..."
"Many of our passengers have commented about the environmental
benefit of our removing Economy Class kits and most
passengers bring their own fullsize toothbrush!"
Wow... how true is it?
Well, commented could still means negative comment but they just do their own way.
Jul 24, 2010 | 5:34 pm
#11
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,811
Jul 24, 2010 | 9:01 pm
#12
Join Date: May 2009
Posts: 6,978
I have asked for it first thing I board, and I'm usually the first 10 pax that boards the plane. And the answer is always: "Sorry, we no longer give that out." So I really question the "they stock 20 Y amenities for people who asks" theory.
Jul 24, 2010 | 9:10 pm
#13
Join Date: Feb 2010
Programs: AA PLT, CX Silver, SPG
Posts: 214
http://tw.user.bid.yahoo.com/tw/user/taniyashop
Note: I am not promoting it, instead I just can't believe this is happening.
Jul 24, 2010 | 10:23 pm
#14
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
I am surprised. The FP actually asked me whether I wanted one on one of the flights in June. I declined as I never use it (but I understand some people do). Perhaps they are not stocking anymore after they ran out. I think they should stock some.
Jul 24, 2010 | 10:29 pm
#15
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Maybe you have better luck here:
http://tw.user.bid.yahoo.com/tw/user/taniyashop
Note: I am not promoting it, instead I just can't believe this is happening.
http://tw.user.bid.yahoo.com/tw/user/taniyashop
Note: I am not promoting it, instead I just can't believe this is happening.