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CX cut cost plan
should CX stop the cut cost scheme on flight services*?
*This phenomenon can be seen on long-haul flights. |
Originally Posted by derek2010
(Post 14357537)
should CX stop the cut cost scheme on flight services*?
*This phenomenon can be seen on long-haul flights. |
Probably not until CX can sell its seats at a higher price again. You get what you pay for (although I hate that cost-cutting measures, too.) :(
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Originally Posted by buschoi
(Post 14357611)
Probably not until CX can sell its seats at a higher price again. You get what you pay for (although I hate that cost-cutting measures, too.) :(
I really doubt that even if CX can charge people at pre-Bird Flu levels that services would be restored. You will never see Y-amenities kit again for example. CX has realized the new business model: don't be the best just be slightly better than your major competitions. |
Originally Posted by Cathay Boy
(Post 14357823)
First Derek2010 wants GR to use Arrival Lounge, and now he wants CX to restore cabin services. Derek2010 is a brave soul indeed... that must be a heck of a phone call he made to MPC... :D
I really doubt that even if CX can charge people at pre-Bird Flu levels that services would be restored. You will never see Y-amenities kit again for example. CX has realized the new business model: don't be the best just be slightly better than your major competitions. |
Not passing out the Y amenity kits is cost cutting, but few people care. They are still available upon request.
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The worst move was to use pastries product for breakfast and snacks. I hated it.
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Originally Posted by IC6A
(Post 14358264)
The worst move was to use pastries product for breakfast and snacks. I hated it.
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You may be interested to read this reply by the Head of Product to a letter to the editor on this month's edition of CX World:
http://downloads.cathaypacific.com/c...pdf/CXW172.pdf We have been careful to review passengers’ reaction to all the changes we’ve made. We have already resumed hot breakfasts in Economy Class on all regional departures before 10am. Where breakfast is a second meal on our longer sectors we currently serve a continental breakfast to most ports (London and North America are exceptions). We reviewed this recently and hope to resume hot breakfasts in Economy Class across the long-haul network. Similarly, we hope to enhance Economy lunch and dinner meals on our regional flights. Many of our passengers have commented about the environmental benefit of our removing Economy Class kits and most passengers bring their own fullsize toothbrush! We therefore do not propose to reintroduce these items. |
Quote:
"We spent more on areas passengers told us were important, such as blockbuster movies, ..." "Many of our passengers have commented about the environmental benefit of our removing Economy Class kits and most passengers bring their own fullsize toothbrush!" Wow... how true is it? Well, commented could still means negative comment but they just do their own way. :p |
Originally Posted by JALlover
(Post 14357831)
But then I thought its major competitiors still provide Y amenity kit. I know SQ doesnt do that anymore.....
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Originally Posted by cxfan1960
(Post 14357909)
Not passing out the Y amenity kits is cost cutting, but few people care. They are still available upon request.
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Originally Posted by Cathay Boy
(Post 14359670)
I have asked for it first thing I board, and I'm usually the first 10 pax that boards the plane. And the answer is always: "Sorry, we no longer give that out." So I really question the "they stock 20 Y amenities for people who asks" theory.
http://tw.user.bid.yahoo.com/tw/user/taniyashop Note: I am not promoting it, instead I just can't believe this is happening. |
Originally Posted by Cathay Boy
(Post 14359670)
I have asked for it first thing I board, and I'm usually the first 10 pax that boards the plane. And the answer is always: "Sorry, we no longer give that out." So I really question the "they stock 20 Y amenities for people who asks" theory.
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Originally Posted by cliffordchan
(Post 14359698)
Maybe you have better luck here:
http://tw.user.bid.yahoo.com/tw/user/taniyashop Note: I am not promoting it, instead I just can't believe this is happening. |
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