Sending a Message to Plane
Jan 11, 2010 | 8:38 am
#1
Original Poster
Join Date: Feb 2008
Posts: 68
Sending a Message to Plane
Is it possible to send a short Message for a Passenger to a plane?
This regarding a Family emergency?
Instead of waiting for the plane to arrive just send it before they arrive. Another 10 more hours before they land.
thanks
This regarding a Family emergency?
Instead of waiting for the plane to arrive just send it before they arrive. Another 10 more hours before they land.
thanks
Jan 11, 2010 | 1:17 pm
#2
FlyerTalk Evangelist
Join Date: May 2000
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No you can't.
Best for you to call CX at airport that flight is coming in from and tell them the family emergency and get a rep to meet passenger upon arrival to deliver message.
Best for you to just tell passenger to call you/whoever rather than for them to hear whatever news it is upon arrival...
Best for you to call CX at airport that flight is coming in from and tell them the family emergency and get a rep to meet passenger upon arrival to deliver message.
Best for you to just tell passenger to call you/whoever rather than for them to hear whatever news it is upon arrival...
Jan 11, 2010 | 10:35 pm
#3
Join Date: Jan 2006
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No you can't.
Best for you to call CX at airport that flight is coming in from and tell them the family emergency and get a rep to meet passenger upon arrival to deliver message.
Best for you to just tell passenger to call you/whoever rather than for them to hear whatever news it is upon arrival...
Best for you to call CX at airport that flight is coming in from and tell them the family emergency and get a rep to meet passenger upon arrival to deliver message.
Best for you to just tell passenger to call you/whoever rather than for them to hear whatever news it is upon arrival...
May help if the recipient is a senior or maybe an unaccompanied minor. No harm in calling the Station Manager and explaining the circumstances, at the worst case, you will have an airport rep meet the passenger upon deplaning.
Jan 11, 2010 | 10:44 pm
#4
Join Date: Dec 2001
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As another poster said, it's certainly physically possible to do. Messages can be sent electronically to the cockpit over ACARS. The pilots can then print it out and give it to a FA to deliver to the pax. Whether you can reach someone at the airline willing to do that is another story. If you're expecting to need to communicate with a pax, you can have them setup the satellite phone to receive incoming calls on many international systems, though you'd need to arrange that with the pax ahead of time (and making and receiving calls isn't cheap).
Jan 12, 2010 | 12:27 am
#5
Join Date: Nov 2006
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If not prohibited by the destination authority (phones on board are disallowed on some routes, and I am not sure about other forms of communications), CX probably has the final say on whether or how the message can be delivered.
Personally, I feel that if the emergency can cause distress, it may be better to deliver the message upon landing. Otherwise it may cause a second case of emergency on the flight.
Personally, I feel that if the emergency can cause distress, it may be better to deliver the message upon landing. Otherwise it may cause a second case of emergency on the flight.
Jan 12, 2010 | 10:44 am
#7
Join Date: Sep 2004
Location: Brooklyn, NY
Posts: 747
I agree, what good can come out of delivering the message to the passenger? There is nothing they can do and will have to sit for another 10 hours worrying about the problem.
Jan 12, 2010 | 11:23 am
#8
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But, yes, not much that can be done from the air unless being able to make satellite calls would help.
Jan 12, 2010 | 12:15 pm
#9
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