Originally Posted by
precision80
I agree, what good can come out of delivering the message to the passenger? There is nothing they can do and will have to sit for another 10 hours worrying about the problem.
I suppose the pax could respond by spending a bunch of time in the lav which, these days, seems to cause a diversion.
But, yes, not much that can be done from the air unless being able to make satellite calls would help.