eTA fiasc
#1
Original Poster
Join Date: Oct 2017
Programs: nill
Posts: 1
eTA fiasc
Hi I applied for eTA in March as it would have been my fourth trip to Canada I didn't know about eTA and bought tickets. I finaly had my eTA approved 4 days after I was ment to return my wife went on her own is their a rout by which I can try to claim back lost money and stress. Begin a new Search:
#3




Join Date: Apr 2007
Location: Australia
Programs: NZ Elite
Posts: 6,518
And a longer version. Sorry.. No. Visas/permits etc are the responsibility of the traveller. AFAIK ALL airlines refuse (rightly IMO) to be responsible for refunding money etc when passengers fail to get all required travel documentation.
You don't mention any Travel Insurance held...although I suspect it would be an unusual policy that covered such things....
You don't mention any Travel Insurance held...although I suspect it would be an unusual policy that covered such things....
#5
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
To be honest I find Ops post extremely hard to follow. What exactly was the delay in getting the eTA? Most are approved quickly, the only ones I know that took more than a few minutes were for people with permission to study/work and therefore a more complex situation. I even met people who applied on phone at the airport and had no issues.
What airline? Most airlines that fly in (certainly AC and LH) have very signs about the eTA.
Unfortunately it's always worth checking entry requirements. Mongolia for example last year for the first time in many many years required a $$$ visa for many countries due to some EU thing going on. Half the places I went to didn't believe me but it was definitely required on entry.
Your governments website should be able to provide up to date details.
Not just visa but other things too, did you know you can't enter NZ (or a plane there) without a return ticket?
What airline? Most airlines that fly in (certainly AC and LH) have very signs about the eTA.
Unfortunately it's always worth checking entry requirements. Mongolia for example last year for the first time in many many years required a $$$ visa for many countries due to some EU thing going on. Half the places I went to didn't believe me but it was definitely required on entry.
Your governments website should be able to provide up to date details.
Not just visa but other things too, did you know you can't enter NZ (or a plane there) without a return ticket?
#6


Join Date: Jul 2008
Location: K+K
Programs: *G
Posts: 5,081
we were surprised this morning, flying from EU-CAN-USA.
we checked in at airport and my companion (schengen citizen w/ USA visa) was told that she needed ETA for the transit in toronto. even though she had done that route the year before.
the airline agent checked with a neighboring colleague, and then even phoned a supervisor, who confirmed that this new rule came into effect back in May or June.
we applied for her ETA on the spot, using our phone, and it was approved in literally minutes. .....
except when we landed in toronto we were shuffled through to USA connection (gate F) , and only went through USA immigration, and the Canadian ETA that we fretted about at the airport never was checked for.
whats the deal? does she need to apply for another ETA for the travel back USA-CAN-EU?
we checked in at airport and my companion (schengen citizen w/ USA visa) was told that she needed ETA for the transit in toronto. even though she had done that route the year before.
the airline agent checked with a neighboring colleague, and then even phoned a supervisor, who confirmed that this new rule came into effect back in May or June.
we applied for her ETA on the spot, using our phone, and it was approved in literally minutes. .....
except when we landed in toronto we were shuffled through to USA connection (gate F) , and only went through USA immigration, and the Canadian ETA that we fretted about at the airport never was checked for.
whats the deal? does she need to apply for another ETA for the travel back USA-CAN-EU?
#8
FlyerTalk Evangelist


Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ
Programs: CX, DL, Nexus/GE, APEC
Posts: 11,078
we were surprised this morning, flying from EU-CAN-USA.
we checked in at airport and my companion (schengen citizen w/ USA visa) was told that she needed ETA for the transit in toronto. even though she had done that route the year before.
the airline agent checked with a neighboring colleague, and then even phoned a supervisor, who confirmed that this new rule came into effect back in May or June.
we applied for her ETA on the spot, using our phone, and it was approved in literally minutes. .....
except when we landed in toronto we were shuffled through to USA connection (gate F) , and only went through USA immigration, and the Canadian ETA that we fretted about at the airport never was checked for.
whats the deal? does she need to apply for another ETA for the travel back USA-CAN-EU?
we checked in at airport and my companion (schengen citizen w/ USA visa) was told that she needed ETA for the transit in toronto. even though she had done that route the year before.
the airline agent checked with a neighboring colleague, and then even phoned a supervisor, who confirmed that this new rule came into effect back in May or June.
we applied for her ETA on the spot, using our phone, and it was approved in literally minutes. .....
except when we landed in toronto we were shuffled through to USA connection (gate F) , and only went through USA immigration, and the Canadian ETA that we fretted about at the airport never was checked for.
whats the deal? does she need to apply for another ETA for the travel back USA-CAN-EU?
#9
FlyerTalk Evangelist


Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ
Programs: CX, DL, Nexus/GE, APEC
Posts: 11,078
To be honest I find Ops post extremely hard to follow. What exactly was the delay in getting the eTA? Most are approved quickly, the only ones I know that took more than a few minutes were for people with permission to study/work and therefore a more complex situation. I even met people who applied on phone at the airport and had no issues.
What airline? Most airlines that fly in (certainly AC and LH) have very signs about the eTA.
Unfortunately it's always worth checking entry requirements. Mongolia for example last year for the first time in many many years required a $$$ visa for many countries due to some EU thing going on. Half the places I went to didn't believe me but it was definitely required on entry.
Your governments website should be able to provide up to date details.
Not just visa but other things too, did you know you can't enter NZ (or a plane there) without a return ticket?
What airline? Most airlines that fly in (certainly AC and LH) have very signs about the eTA.
Unfortunately it's always worth checking entry requirements. Mongolia for example last year for the first time in many many years required a $$$ visa for many countries due to some EU thing going on. Half the places I went to didn't believe me but it was definitely required on entry.
Your governments website should be able to provide up to date details.
Not just visa but other things too, did you know you can't enter NZ (or a plane there) without a return ticket?
As to who the OP should look to compensate him for his expenses and pain/suffering? I suggest a mirror.


