T5 is open!
Mar 29, 2008, 8:11 am
#571
Join Date: Apr 2001
Posts: 1,473
I too was wondering about this... who would volunteer to take abuse?
And why should they?
BA management should be flooding T5 with trained, paid (perhaps with combat pay?) staff.
Of course, BA management should be the first to lead by example and volunteer if that's what they're asking non management staff to do.
Last edited by Globehopper; Mar 29, 2008 at 8:12 am Reason: Proofreading
Mar 29, 2008, 8:30 am
#573
Join Date: Oct 2001
Location: Germany
Posts: 3,875
Are they paying the staff during the regular workhours?
If they need volunteers to show people around in T5, maybe they should offer the gold status in exchange. I am sure some FlyerTalkers would happily volunteer
Mar 29, 2008, 8:43 am
#574
Join Date: Mar 2006
Location: Edinburgh, Scotland
Programs: BA bronze
Posts: 432
BBC banned from T5
Watching BBC News 24 just now and there's not much in the way of on-the-spot reporting. The two main stories are the elections in Zimbabwe and the chaos in T5 but BBC reporters have been banned from filming / reporting not only in Zimbabwe but also in Terminal 5 
Reports from Heathrow now consist of a reporter standing on the airport perimeter saying that he has no idea when BA are going to release a statement about what is going on.
Reports from Heathrow now consist of a reporter standing on the airport perimeter saying that he has no idea when BA are going to release a statement about what is going on.
Mar 29, 2008, 8:47 am
#576
Join Date: Sep 2001
Location: Singapore
Posts: 2,320
Dow Jones Newswires:
" Virgin Atlantic has already seen 200 passengers switch from BA to fly on long-haul flights," said Virgin Atlantic spokesman Paul Charles. "Our daily Dubai and Hong Kong services have seen the largest switch, with many more BA passengers expected to move across in the next few days," he said.
-By Rod Stone, Dow Jones Newswires; +44 207 842 9295; [email protected] [ 28-03-08 1259GMT ]
(c) 2008 Dow Jones & Company, Inc.
" Virgin Atlantic has already seen 200 passengers switch from BA to fly on long-haul flights," said Virgin Atlantic spokesman Paul Charles. "Our daily Dubai and Hong Kong services have seen the largest switch, with many more BA passengers expected to move across in the next few days," he said.
-By Rod Stone, Dow Jones Newswires; +44 207 842 9295; [email protected] [ 28-03-08 1259GMT ]
(c) 2008 Dow Jones & Company, Inc.
Mar 29, 2008, 8:55 am
#577
Join Date: Sep 2001
Location: Singapore
Posts: 2,320
Guardian - Andy Horrowitz:
"Why can't you give out some proper information?" I asked a BA manager. "We can't," he wailed. "We don't have any - and anyway, they haven't given us a Tannoy."
----------
Daily Telegraph - David Millward
"BA made the mistake of over-hyping expectations,'' said Paul Charles, Virgin Atlantic's head of communications. "They were handed a gift and failed to unwrap it properly. It really was a sad day for Great Britain plc.''
Sarah Keyes, the airline's Executive Club manager, told them: "You'll find that one of the terminal's major attributes, and one that sets it apart from all other airports, is its total air of calm.''
--------
Daily Telegraph - Gordon Rayner
"We knew it wasn't going to work,'' the worker said. "It shouldn't have opened. The computers are too quick for the people - you have to have a human at the other end unloading bags.''
Willie Walsh, said: "I am accepting responsibility for the mistakes we made. If people want someone to point the finger at then they can point it at me. Our performance was not good enough.''
----------
Daily Telegraph - Alistair Osbourne
Take staff screening. "One of the problems is that more BA people than there should have been were trying to get airside for a look at the new terminal,'' says a BAA source. "That upset our resourcing plans. Are we supposed to over-resource on the basis that people who shouldn't be there might turn up?''
Asked if BA chairman Martin Broughton could dismiss Walsh, a BA spokesman says irritably: "Any suggestion that Willie Walsh would be sacked is absolutely ludicrous as you well know.''
Analysts stress that, so far, BA has escaped any major financial hit. Tim Marshall at UBS says: "Financially, this is not a disaster for BA.''
Rita Clifton, chairman of brand consultancy Interbrand, says: "I think BA will ride it out. If you have a strong brand you can normally overcome a cock-up. Service recovery can be a way of winning loyalty. If you treat the people affected in the right way, they can come to feel better about you than they did originally.'' Walsh would settle for that.
-----------
Disclaimer, although I have quoted from the Daily Telegraph UK, I totally do not condone their overall political views nor agree with them whatsoever.
"Why can't you give out some proper information?" I asked a BA manager. "We can't," he wailed. "We don't have any - and anyway, they haven't given us a Tannoy."
----------
Daily Telegraph - David Millward
"BA made the mistake of over-hyping expectations,'' said Paul Charles, Virgin Atlantic's head of communications. "They were handed a gift and failed to unwrap it properly. It really was a sad day for Great Britain plc.''
Sarah Keyes, the airline's Executive Club manager, told them: "You'll find that one of the terminal's major attributes, and one that sets it apart from all other airports, is its total air of calm.''
--------
Daily Telegraph - Gordon Rayner
"We knew it wasn't going to work,'' the worker said. "It shouldn't have opened. The computers are too quick for the people - you have to have a human at the other end unloading bags.''
Willie Walsh, said: "I am accepting responsibility for the mistakes we made. If people want someone to point the finger at then they can point it at me. Our performance was not good enough.''
----------
Daily Telegraph - Alistair Osbourne
Take staff screening. "One of the problems is that more BA people than there should have been were trying to get airside for a look at the new terminal,'' says a BAA source. "That upset our resourcing plans. Are we supposed to over-resource on the basis that people who shouldn't be there might turn up?''
Asked if BA chairman Martin Broughton could dismiss Walsh, a BA spokesman says irritably: "Any suggestion that Willie Walsh would be sacked is absolutely ludicrous as you well know.''
Analysts stress that, so far, BA has escaped any major financial hit. Tim Marshall at UBS says: "Financially, this is not a disaster for BA.''
Rita Clifton, chairman of brand consultancy Interbrand, says: "I think BA will ride it out. If you have a strong brand you can normally overcome a cock-up. Service recovery can be a way of winning loyalty. If you treat the people affected in the right way, they can come to feel better about you than they did originally.'' Walsh would settle for that.
-----------
Disclaimer, although I have quoted from the Daily Telegraph UK, I totally do not condone their overall political views nor agree with them whatsoever.
Mar 29, 2008, 8:56 am
#578
Join Date: Mar 2004
Location: Newcastle, UK
Programs: BA Silver, IHG Gold, Hilton Gold, Hertz 5*, Avis Preferred Plus, Amex Plat
Posts: 2,080
. Did they really think that would stem the flow of bad news?Cue reporters going undercover and smuggling themselves into T5 with a cameraphone.
Cue also the press getting even sharper knives out - "Well if they're not even going to have the decency to let us in, we'll screw the b*stards".
Mar 29, 2008, 8:57 am
#579
Join Date: Dec 2003
Location: Surrey, UK
Programs: BA Gold....er now Silver...er now Bronze....er now Blue
Posts: 3,507
Dow Jones Newswires:
" Virgin Atlantic has already seen 200 passengers switch from BA to fly on long-haul flights," said Virgin Atlantic spokesman Paul Charles. "Our daily Dubai and Hong Kong services have seen the largest switch, with many more BA passengers expected to move across in the next few days," he said.
-By Rod Stone, Dow Jones Newswires; +44 207 842 9295; [email protected] [ 28-03-08 1259GMT ]
(c) 2008 Dow Jones & Company, Inc.
" Virgin Atlantic has already seen 200 passengers switch from BA to fly on long-haul flights," said Virgin Atlantic spokesman Paul Charles. "Our daily Dubai and Hong Kong services have seen the largest switch, with many more BA passengers expected to move across in the next few days," he said.
-By Rod Stone, Dow Jones Newswires; +44 207 842 9295; [email protected] [ 28-03-08 1259GMT ]
(c) 2008 Dow Jones & Company, Inc.
This sort of thing from VS is not really very helpful. The majority of PAX have no chance of switching carriers, as even with a refund from BA, the cost of a new ticket with VS at the last minute will prevent all but corporates doing it.
Mar 29, 2008, 9:37 am
#580
Join Date: Aug 2007
Location: London, United Kingdom
Programs: BA Lifetime Gold;BA GGL; hhonors lifetime diamond; Marriott lt Gold; IH Plat Amb; Amex Centurion
Posts: 4,745
Being a sad git...
I did a quick analysis of the departures and cancellations from T5 and the other terminals from the start of service up to 1500 today. (I wonder what else I can find to stop me doing the work I have to do today.) It does assume that the "actual" departure times on ba.com are accurate.
From terminal 5
Total flights 106
Cancelled: 27
Cancelled %: 25%
Ave delay: 00:44:26
Greatest delay 03:35:00 (LCA)
Least delay: 00:00:00 (GLA - only ontime so far)
From the other terminals
Total flights 49
Cancelled: 3
Cancelled %: 6%
Ave delay: 00:09:43
Greatest delay 00:40:00 (ORD and PHX)
Least delay: -00:06:00 (TLV)
Here is the raw data in case other sad people want to play (I also have it in Excel):
BA0754 LHR T5 BSL 14:05:00 14:28:00 00:23:00
BA0556 LHR T5 FCO 14:15:00 14:29:00 00:14:00
BA0704 LHR T5 VIE 14:35:00 14:48:00 00:13:00
BA0007 LHR T5 NRT 14:35:00 16:03:00 01:28:00
BA0856 LHR T5 PRG 14:45:00 15:34:00 00:49:00
BA1448 LHR T5 EDI 14:50:00 15:39:00 00:49:00
BA0362 LHR T5 LYS 15:00:00 15:50:00 00:50:00
BA1312 LHR T5 ABZ 15:00:00 16:32:00 01:32:00
BA0302 LHR T5 CDG 06:20:00 06:38:00 00:18:00
BA0724 LHR T5 GVA 06:50:00 07:44:00 00:54:00
BA0812 LHR T5 CPH 06:55:00 07:27:00 00:32:00
BA0918 LHR T5 STR 07:10:00 07:45:00 00:35:00
BA0710 LHR T5 ZRH 07:15:00 07:33:00 00:18:00
BA0776 LHR T5 ARN 07:15:00 07:48:00 00:33:00
BA0304 LHR T5 CDG 07:20:00 07:56:00 00:36:00
BA0936 LHR T5 DUS 07:30:00 08:03:00 00:33:00
BA0548 LHR T5 FCO 07:30:00 08:05:00 00:35:00
BA0428 LHR T5 AMS 07:30:00 08:15:00 00:45:00
BA0564 LHR T5 LIN 07:35:00 08:41:00 01:06:00
BA1384 LHR T5 MAN 07:40:00 07:53:00 00:13:00
BA0360 LHR T5 LYS 07:45:00 08:22:00 00:37:00
BA0948 LHR T5 MUC 07:45:00 09:37:00 01:52:00
BA0964 LHR T5 HAM 07:50:00 08:40:00 00:50:00
BA1434 LHR T5 EDI 07:55:00 08:26:00 00:31:00
BA0640 LHR T5 ATH 07:55:00 08:30:00 00:35:00
BA0854 LHR T5 PRG 08:00:00 08:31:00 00:31:00
BA0902 LHR T5 FRA 08:05:00 08:46:00 00:41:00
BA0882 LHR T5 KBP 08:05:00 10:16:00 02:11:00
BA0888 LHR T5 BEG 08:25:00 08:55:00 00:30:00
BA0868 LHR T5 BUD 08:30:00 09:15:00 00:45:00
BA0662 LHR T5 LCA 08:30:00 12:05:00 03:35:00
BA0890 LHR T5 SOF 08:35:00 08:58:00 00:23:00
BA1306 LHR T5 ABZ 08:40:00 09:02:00 00:22:00
BA0726 LHR T5 GVA 08:40:00 10:21:00 01:41:00
BA0872 LHR T5 DME 08:40:00 10:43:00 02:03:00
BA0982 LHR T5 TXL 08:50:00 09:01:00 00:11:00
BA0712 LHR T5 ZRH 08:50:00 09:39:00 00:49:00
BA1438 LHR T5 EDI 08:55:00 09:40:00 00:45:00
BA0392 LHR T5 BRU 08:55:00 10:06:00 01:11:00
BA0938 LHR T5 DUS 09:05:00 09:26:00 00:21:00
BA0306 LHR T5 CDG 09:25:00 09:49:00 00:24:00
BA0898 LHR T5 TIP 09:30:00 10:47:00 01:17:00
BA0950 LHR T5 MUC 09:40:00 09:59:00 00:19:00
BA0676 LHR T5 IST 09:40:00 10:13:00 00:33:00
BA0207 LHR T5 MIA 09:40:00 10:17:00 00:37:00
BA0740 LHR T5 GVA 09:40:00 10:25:00 00:45:00
BA0886 LHR T5 OTP 09:45:00 10:11:00 00:26:00
BA1326 LHR T5 NCL 09:45:00 10:24:00 00:39:00
BA0878 LHR T5 LED 09:45:00 10:30:00 00:45:00
BA0576 LHR T5 MXP 09:55:00 10:17:00 00:22:00
BA1476 LHR T5 GLA 10:05:00 10:34:00 00:29:00
BA0279 LHR T5 LAX 10:05:00 10:37:00 00:32:00
BA0554 LHR T5 FCO 10:30:00 10:53:00 00:23:00
BA0285 LHR T5 SFO 10:30:00 12:20:00 01:50:00
BA1442 LHR T5 EDI 10:35:00 11:08:00 00:33:00
BA0962 LHR T5 HAM 10:40:00 10:54:00 00:14:00
BA0778 LHR T5 ARN 10:45:00 11:10:00 00:25:00
BA0728 LHR T5 GVA 10:45:00 11:47:00 01:02:00
BA0700 LHR T5 VIE 10:50:00 11:25:00 00:35:00
BA0992 LHR T5 TXL 11:00:00 11:04:00 00:04:00
BA1388 LHR T5 MAN 11:05:00 11:53:00 00:48:00
BA0714 LHR T5 ZRH 11:25:00 11:56:00 00:31:00
BA1482 LHR T5 GLA 11:30:00 11:30:00 00:00:00
BA0730 LHR T5 GVA 11:45:00 12:14:00 00:29:00
BA0562 LHR T5 LIN 11:50:00 12:17:00 00:27:00
BA0283 LHR T5 LAX 11:55:00 13:23:00 01:28:00
BA0816 LHR T5 CPH 12:00:00 13:24:00 01:24:00
BA0874 LHR T5 DME 12:25:00 12:55:00 00:30:00
BA0632 LHR T5 ATH 12:25:00 13:00:00 00:35:00
BA0394 LHR T5 BRU 12:30:00 13:14:00 00:44:00
BA0005 LHR T5 NRT 12:35:00 13:05:00 00:30:00
BA1332 LHR T5 NCL 12:50:00 13:49:00 00:59:00
BA0766 LHR T5 OSL 13:00:00 13:31:00 00:31:00
BA0732 LHR T5 GVA 13:20:00 14:03:00 00:43:00
BA0209 LHR T5 MIA 13:30:00 14:30:00 01:00:00
BA0438 LHR T5 AMS 13:40:00 13:57:00 00:17:00
BA1394 LHR T5 MAN 13:40:00 14:30:00 00:50:00
BA0287 LHR T5 SFO 13:45:00 14:10:00 00:25:00
BA0396 LHR T5 BRU 13:50:00 14:15:00 00:25:00
BA0696 LHR T5 VIE 06:45:00 Cancelled
BA0388 LHR T5 BRU 06:55:00 Cancelled
BA0990 LHR T5 TXL 07:00:00 Cancelled
BA0762 LHR T5 OSL 07:15:00 Cancelled
BA1324 LHR T5 NCL 07:25:00 Cancelled
BA0572 LHR T5 MXP 07:50:00 Cancelled
BA0430 LHR T5 AMS 08:40:00 Cancelled
BA0752 LHR T5 BSL 08:55:00 Cancelled
BA0814 LHR T5 CPH 09:40:00 Cancelled
BA0402 LHR T5 BRU 10:20:00 Cancelled
BA0308 LHR T5 CDG 11:25:00 Cancelled
BA0906 LHR T5 FRA 11:40:00 Cancelled
BA0434 LHR T5 AMS 11:45:00 Cancelled
BA0560 LHR T5 FCO 12:30:00 Cancelled
BA0952 LHR T5 MUC 12:30:00 Cancelled
BA0314 LHR T5 CDG 12:55:00 Cancelled
BA0984 LHR T5 TXL 12:55:00 Cancelled
BA0716 LHR T5 ZRH 13:10:00 Cancelled
BA0940 LHR T5 DUS 13:15:00 Cancelled
BA0566 LHR T5 MXP 13:25:00 Cancelled
BA0866 LHR T5 BUD 13:40:00 Cancelled
BA0954 LHR T5 MUC 13:55:00 Cancelled
BA0920 LHR T5 STR 14:00:00 Cancelled
BA0920 LHR T5 STR 14:00:00 Cancelled
BA0818 LHR T5 CPH 14:05:00 Cancelled
BA0780 LHR T5 ARN 14:15:00 Cancelled
BA0568 LHR T5 LIN 15:00:00 Cancelled
BA0342 LHR T1 NCE 07:10:00 07:19:00 00:09:00
BA0478 LHR T1 BCN 07:25:00 07:25:00 00:00:00
BA6982 LHR T1 AGP 07:30:00 07:48:00 00:18:00
BA0500 LHR T1 LIS 07:35:00 08:01:00 00:26:00
BA6912 LHR T1 RAK 08:00:00 08:11:00 00:11:00
BA0456 LHR T1 MAD 08:15:00 08:21:00 00:06:00
BA0165 LHR T4 TLV 08:30:00 08:24:00 -00:06:00
BA0117 LHR T4 JFK 08:20:00 08:44:00 00:24:00
BA0185 LHR T4 EWR 09:10:00 09:07:00 -00:03:00
BA0203 LHR T4 DTW 09:10:00 09:15:00 00:05:00
BA0458 LHR T1 MAD 09:20:00 09:27:00 00:07:00
BA0484 LHR T1 BCN 09:20:00 09:27:00 00:07:00
BA0073 LHR T4 AUH 09:30:00 09:35:00 00:05:00
BA0035 LHR T4 MAA 09:40:00 09:48:00 00:08:00
BA0253 LHR T4 NAS 09:50:00 09:49:00 -00:01:00
BA0346 LHR T1 NCE 09:55:00 10:14:00 00:19:00
BA0065 LHR T4 NBO 10:05:00 10:17:00 00:12:00
BA0125 LHR T4 BAH 10:15:00 10:23:00 00:08:00
BA0139 LHR T4 BOM 10:35:00 10:33:00 -00:02:00
BA0213 LHR T4 BOS 10:25:00 10:40:00 00:15:00
BA0147 LHR T4 CCU 10:15:00 10:46:00 00:31:00
BA0175 LHR T4 JFK 10:55:00 11:05:00 00:10:00
BA0354 LHR T1 NCE 11:05:00 11:05:00 00:00:00
BA0217 LHR T4 IAD 10:55:00 11:15:00 00:20:00
BA0067 LHR T4 PHL 11:15:00 11:23:00 00:08:00
BA0794 LHR T1 HEL 11:20:00 11:37:00 00:17:00
BA0143 LHR T4 DEL 11:40:00 11:40:00 00:00:00
BA0093 LHR T4 YYZ 11:50:00 11:57:00 00:07:00
BA7543 LHR T1 ALP 12:00:00 12:00:00 00:00:00
BA0295 LHR T4 ORD 11:35:00 12:15:00 00:40:00
BA0344 LHR T1 NCE 12:20:00 12:17:00 -00:03:00
BA0229 LHR T4 BWI 12:20:00 12:23:00 00:03:00
BA7318 LHR T4 HKG 12:25:00 12:25:00 00:00:00
BA0297 LHR T4 ORD 12:45:00 12:45:00 00:00:00
BA0107 LHR T4 DXB 12:35:00 12:49:00 00:14:00
BA0075 LHR T4 LOS 12:50:00 12:58:00 00:08:00
BA0464 LHR T1 MAD 13:10:00 13:13:00 00:03:00
BA0289 LHR T4 PHX 12:50:00 13:30:00 00:40:00
BA0119 LHR T4 BLR 13:50:00 14:02:00 00:12:00
BA0081 LHR T4 ACC 14:00:00 14:10:00 00:10:00
BA0177 LHR T4 JFK 13:35:00 Cancelled
BA0219 LHR T4 DEN 13:35:00 Cancelled
BA0081 LHR T4 ACC 14:00:00 14:23:00 00:23:00
BA0169 LHR T4 PVG 14:20:00 14:24:00 00:04:00
BA0103 LHR T4 YYC 14:55:00 14:58:00 00:03:00
BA0189 LHR T4 EWR 14:45:00 15:14:00 00:29:00
BA0049 LHR T4 SEA 14:05:00 Cancelled
BA0460 LHR T1 MAD 14:25:00 14:25:00 00:00:00
BA0480 LHR T1 BCN 14:25:00 14:25:00 00:00:00
From terminal 5
Total flights 106
Cancelled: 27
Cancelled %: 25%
Ave delay: 00:44:26
Greatest delay 03:35:00 (LCA)
Least delay: 00:00:00 (GLA - only ontime so far)
From the other terminals
Total flights 49
Cancelled: 3
Cancelled %: 6%
Ave delay: 00:09:43
Greatest delay 00:40:00 (ORD and PHX)
Least delay: -00:06:00 (TLV)
Here is the raw data in case other sad people want to play (I also have it in Excel):
Originally Posted by pasted from excel
BA0754 LHR T5 BSL 14:05:00 14:28:00 00:23:00
BA0556 LHR T5 FCO 14:15:00 14:29:00 00:14:00
BA0704 LHR T5 VIE 14:35:00 14:48:00 00:13:00
BA0007 LHR T5 NRT 14:35:00 16:03:00 01:28:00
BA0856 LHR T5 PRG 14:45:00 15:34:00 00:49:00
BA1448 LHR T5 EDI 14:50:00 15:39:00 00:49:00
BA0362 LHR T5 LYS 15:00:00 15:50:00 00:50:00
BA1312 LHR T5 ABZ 15:00:00 16:32:00 01:32:00
BA0302 LHR T5 CDG 06:20:00 06:38:00 00:18:00
BA0724 LHR T5 GVA 06:50:00 07:44:00 00:54:00
BA0812 LHR T5 CPH 06:55:00 07:27:00 00:32:00
BA0918 LHR T5 STR 07:10:00 07:45:00 00:35:00
BA0710 LHR T5 ZRH 07:15:00 07:33:00 00:18:00
BA0776 LHR T5 ARN 07:15:00 07:48:00 00:33:00
BA0304 LHR T5 CDG 07:20:00 07:56:00 00:36:00
BA0936 LHR T5 DUS 07:30:00 08:03:00 00:33:00
BA0548 LHR T5 FCO 07:30:00 08:05:00 00:35:00
BA0428 LHR T5 AMS 07:30:00 08:15:00 00:45:00
BA0564 LHR T5 LIN 07:35:00 08:41:00 01:06:00
BA1384 LHR T5 MAN 07:40:00 07:53:00 00:13:00
BA0360 LHR T5 LYS 07:45:00 08:22:00 00:37:00
BA0948 LHR T5 MUC 07:45:00 09:37:00 01:52:00
BA0964 LHR T5 HAM 07:50:00 08:40:00 00:50:00
BA1434 LHR T5 EDI 07:55:00 08:26:00 00:31:00
BA0640 LHR T5 ATH 07:55:00 08:30:00 00:35:00
BA0854 LHR T5 PRG 08:00:00 08:31:00 00:31:00
BA0902 LHR T5 FRA 08:05:00 08:46:00 00:41:00
BA0882 LHR T5 KBP 08:05:00 10:16:00 02:11:00
BA0888 LHR T5 BEG 08:25:00 08:55:00 00:30:00
BA0868 LHR T5 BUD 08:30:00 09:15:00 00:45:00
BA0662 LHR T5 LCA 08:30:00 12:05:00 03:35:00
BA0890 LHR T5 SOF 08:35:00 08:58:00 00:23:00
BA1306 LHR T5 ABZ 08:40:00 09:02:00 00:22:00
BA0726 LHR T5 GVA 08:40:00 10:21:00 01:41:00
BA0872 LHR T5 DME 08:40:00 10:43:00 02:03:00
BA0982 LHR T5 TXL 08:50:00 09:01:00 00:11:00
BA0712 LHR T5 ZRH 08:50:00 09:39:00 00:49:00
BA1438 LHR T5 EDI 08:55:00 09:40:00 00:45:00
BA0392 LHR T5 BRU 08:55:00 10:06:00 01:11:00
BA0938 LHR T5 DUS 09:05:00 09:26:00 00:21:00
BA0306 LHR T5 CDG 09:25:00 09:49:00 00:24:00
BA0898 LHR T5 TIP 09:30:00 10:47:00 01:17:00
BA0950 LHR T5 MUC 09:40:00 09:59:00 00:19:00
BA0676 LHR T5 IST 09:40:00 10:13:00 00:33:00
BA0207 LHR T5 MIA 09:40:00 10:17:00 00:37:00
BA0740 LHR T5 GVA 09:40:00 10:25:00 00:45:00
BA0886 LHR T5 OTP 09:45:00 10:11:00 00:26:00
BA1326 LHR T5 NCL 09:45:00 10:24:00 00:39:00
BA0878 LHR T5 LED 09:45:00 10:30:00 00:45:00
BA0576 LHR T5 MXP 09:55:00 10:17:00 00:22:00
BA1476 LHR T5 GLA 10:05:00 10:34:00 00:29:00
BA0279 LHR T5 LAX 10:05:00 10:37:00 00:32:00
BA0554 LHR T5 FCO 10:30:00 10:53:00 00:23:00
BA0285 LHR T5 SFO 10:30:00 12:20:00 01:50:00
BA1442 LHR T5 EDI 10:35:00 11:08:00 00:33:00
BA0962 LHR T5 HAM 10:40:00 10:54:00 00:14:00
BA0778 LHR T5 ARN 10:45:00 11:10:00 00:25:00
BA0728 LHR T5 GVA 10:45:00 11:47:00 01:02:00
BA0700 LHR T5 VIE 10:50:00 11:25:00 00:35:00
BA0992 LHR T5 TXL 11:00:00 11:04:00 00:04:00
BA1388 LHR T5 MAN 11:05:00 11:53:00 00:48:00
BA0714 LHR T5 ZRH 11:25:00 11:56:00 00:31:00
BA1482 LHR T5 GLA 11:30:00 11:30:00 00:00:00
BA0730 LHR T5 GVA 11:45:00 12:14:00 00:29:00
BA0562 LHR T5 LIN 11:50:00 12:17:00 00:27:00
BA0283 LHR T5 LAX 11:55:00 13:23:00 01:28:00
BA0816 LHR T5 CPH 12:00:00 13:24:00 01:24:00
BA0874 LHR T5 DME 12:25:00 12:55:00 00:30:00
BA0632 LHR T5 ATH 12:25:00 13:00:00 00:35:00
BA0394 LHR T5 BRU 12:30:00 13:14:00 00:44:00
BA0005 LHR T5 NRT 12:35:00 13:05:00 00:30:00
BA1332 LHR T5 NCL 12:50:00 13:49:00 00:59:00
BA0766 LHR T5 OSL 13:00:00 13:31:00 00:31:00
BA0732 LHR T5 GVA 13:20:00 14:03:00 00:43:00
BA0209 LHR T5 MIA 13:30:00 14:30:00 01:00:00
BA0438 LHR T5 AMS 13:40:00 13:57:00 00:17:00
BA1394 LHR T5 MAN 13:40:00 14:30:00 00:50:00
BA0287 LHR T5 SFO 13:45:00 14:10:00 00:25:00
BA0396 LHR T5 BRU 13:50:00 14:15:00 00:25:00
BA0696 LHR T5 VIE 06:45:00 Cancelled
BA0388 LHR T5 BRU 06:55:00 Cancelled
BA0990 LHR T5 TXL 07:00:00 Cancelled
BA0762 LHR T5 OSL 07:15:00 Cancelled
BA1324 LHR T5 NCL 07:25:00 Cancelled
BA0572 LHR T5 MXP 07:50:00 Cancelled
BA0430 LHR T5 AMS 08:40:00 Cancelled
BA0752 LHR T5 BSL 08:55:00 Cancelled
BA0814 LHR T5 CPH 09:40:00 Cancelled
BA0402 LHR T5 BRU 10:20:00 Cancelled
BA0308 LHR T5 CDG 11:25:00 Cancelled
BA0906 LHR T5 FRA 11:40:00 Cancelled
BA0434 LHR T5 AMS 11:45:00 Cancelled
BA0560 LHR T5 FCO 12:30:00 Cancelled
BA0952 LHR T5 MUC 12:30:00 Cancelled
BA0314 LHR T5 CDG 12:55:00 Cancelled
BA0984 LHR T5 TXL 12:55:00 Cancelled
BA0716 LHR T5 ZRH 13:10:00 Cancelled
BA0940 LHR T5 DUS 13:15:00 Cancelled
BA0566 LHR T5 MXP 13:25:00 Cancelled
BA0866 LHR T5 BUD 13:40:00 Cancelled
BA0954 LHR T5 MUC 13:55:00 Cancelled
BA0920 LHR T5 STR 14:00:00 Cancelled
BA0920 LHR T5 STR 14:00:00 Cancelled
BA0818 LHR T5 CPH 14:05:00 Cancelled
BA0780 LHR T5 ARN 14:15:00 Cancelled
BA0568 LHR T5 LIN 15:00:00 Cancelled
BA0342 LHR T1 NCE 07:10:00 07:19:00 00:09:00
BA0478 LHR T1 BCN 07:25:00 07:25:00 00:00:00
BA6982 LHR T1 AGP 07:30:00 07:48:00 00:18:00
BA0500 LHR T1 LIS 07:35:00 08:01:00 00:26:00
BA6912 LHR T1 RAK 08:00:00 08:11:00 00:11:00
BA0456 LHR T1 MAD 08:15:00 08:21:00 00:06:00
BA0165 LHR T4 TLV 08:30:00 08:24:00 -00:06:00
BA0117 LHR T4 JFK 08:20:00 08:44:00 00:24:00
BA0185 LHR T4 EWR 09:10:00 09:07:00 -00:03:00
BA0203 LHR T4 DTW 09:10:00 09:15:00 00:05:00
BA0458 LHR T1 MAD 09:20:00 09:27:00 00:07:00
BA0484 LHR T1 BCN 09:20:00 09:27:00 00:07:00
BA0073 LHR T4 AUH 09:30:00 09:35:00 00:05:00
BA0035 LHR T4 MAA 09:40:00 09:48:00 00:08:00
BA0253 LHR T4 NAS 09:50:00 09:49:00 -00:01:00
BA0346 LHR T1 NCE 09:55:00 10:14:00 00:19:00
BA0065 LHR T4 NBO 10:05:00 10:17:00 00:12:00
BA0125 LHR T4 BAH 10:15:00 10:23:00 00:08:00
BA0139 LHR T4 BOM 10:35:00 10:33:00 -00:02:00
BA0213 LHR T4 BOS 10:25:00 10:40:00 00:15:00
BA0147 LHR T4 CCU 10:15:00 10:46:00 00:31:00
BA0175 LHR T4 JFK 10:55:00 11:05:00 00:10:00
BA0354 LHR T1 NCE 11:05:00 11:05:00 00:00:00
BA0217 LHR T4 IAD 10:55:00 11:15:00 00:20:00
BA0067 LHR T4 PHL 11:15:00 11:23:00 00:08:00
BA0794 LHR T1 HEL 11:20:00 11:37:00 00:17:00
BA0143 LHR T4 DEL 11:40:00 11:40:00 00:00:00
BA0093 LHR T4 YYZ 11:50:00 11:57:00 00:07:00
BA7543 LHR T1 ALP 12:00:00 12:00:00 00:00:00
BA0295 LHR T4 ORD 11:35:00 12:15:00 00:40:00
BA0344 LHR T1 NCE 12:20:00 12:17:00 -00:03:00
BA0229 LHR T4 BWI 12:20:00 12:23:00 00:03:00
BA7318 LHR T4 HKG 12:25:00 12:25:00 00:00:00
BA0297 LHR T4 ORD 12:45:00 12:45:00 00:00:00
BA0107 LHR T4 DXB 12:35:00 12:49:00 00:14:00
BA0075 LHR T4 LOS 12:50:00 12:58:00 00:08:00
BA0464 LHR T1 MAD 13:10:00 13:13:00 00:03:00
BA0289 LHR T4 PHX 12:50:00 13:30:00 00:40:00
BA0119 LHR T4 BLR 13:50:00 14:02:00 00:12:00
BA0081 LHR T4 ACC 14:00:00 14:10:00 00:10:00
BA0177 LHR T4 JFK 13:35:00 Cancelled
BA0219 LHR T4 DEN 13:35:00 Cancelled
BA0081 LHR T4 ACC 14:00:00 14:23:00 00:23:00
BA0169 LHR T4 PVG 14:20:00 14:24:00 00:04:00
BA0103 LHR T4 YYC 14:55:00 14:58:00 00:03:00
BA0189 LHR T4 EWR 14:45:00 15:14:00 00:29:00
BA0049 LHR T4 SEA 14:05:00 Cancelled
BA0460 LHR T1 MAD 14:25:00 14:25:00 00:00:00
BA0480 LHR T1 BCN 14:25:00 14:25:00 00:00:00
Last edited by hsmall; Mar 29, 2008 at 10:59 am Reason: negative time differences inserted; amended to 1500
Mar 29, 2008, 9:52 am
#581
Join Date: Sep 2001
Location: Singapore
Posts: 2,320
Mar 29, 2008, 9:53 am
#582
Suspended
Join Date: Dec 2005
Posts: 9,916
From a PR perspective, I would have had WW touring the depths of T5 in overalls. The slick suit and tie made him look far removed from the problems. There could have been one or two pool reporters with cameras to feed the footage back as not to interfere with operations. I would have put as many managers from Waterside in customer areas to answer questions and make sure "live" information was getting back to ops.
I would have had the press in there recording it all to see how in a crisis BA is all hands on deck, starting with the generals. I would have set up a Press tent with plenty of food and beverages to keep the media as comfortable as possible. It might not help in the coverage, but definitely wouldn't hurt.
I would have had WW or another senior official (not PR, but Ops) giving briefings at scheduled times at least two to three times a day, even if there were no real updates. Let the reporters ask the same questions over and over; the public begins to get bored and starts to tune out.
Just my opinion
I would have had the press in there recording it all to see how in a crisis BA is all hands on deck, starting with the generals. I would have set up a Press tent with plenty of food and beverages to keep the media as comfortable as possible. It might not help in the coverage, but definitely wouldn't hurt.
I would have had WW or another senior official (not PR, but Ops) giving briefings at scheduled times at least two to three times a day, even if there were no real updates. Let the reporters ask the same questions over and over; the public begins to get bored and starts to tune out.
Just my opinion
Mar 29, 2008, 9:59 am
#583
Join Date: Jul 2007
Programs: Marriott Titanium
Posts: 461
However, if you copy the times in hour format by changing the type to hh in Format Cells -> custom setting you will be able to select only the hours and minutes as seperate columns.... Then if you copy these columns again, you can change these to number type, you can get the time as form of a decimal, where 00 hrs is 0 and 24 hrs is 1, and you can apply negative arithmetic to this and by multiplying by 24, you can get negative time. Slightly long winded and there is possibly an easier way....
Mar 29, 2008, 10:10 am
#584
Join Date: Dec 2003
Location: Surrey, UK
Programs: BA Gold....er now Silver...er now Bronze....er now Blue
Posts: 3,507
and what is wrong with her Majesty's Daily Telegraph. Tells it as it is 
.you do, however, seem to be enjoying this T5 situation - more posts on the subject then anyone else
Mar 29, 2008, 10:10 am
#585
Join Date: Aug 2007
Location: London, United Kingdom
Programs: BA Lifetime Gold;BA GGL; hhonors lifetime diamond; Marriott lt Gold; IH Plat Amb; Amex Centurion
Posts: 4,745
There is. See here.
But thanks for the workaround.
Anyway I won't be needing it for the T5 stats for quite some time
But thanks for the workaround.
Anyway I won't be needing it for the T5 stats for quite some time