Issues, bugs and glitches on ba.com
Aug 28, 2010, 4:58 am
#751
Company Representative - British Airways
Join Date: Aug 2007
Location: UK
Posts: 818
Hi Matthew,
I'll pass this onto the relevant team but it won't get picked up until Tuesday.
Will update you as soon as I know.
Kind regards,
Dilly
I'll pass this onto the relevant team but it won't get picked up until Tuesday.
Will update you as soon as I know.
Kind regards,
Dilly
Hi Dilly
Trying to book an EDI-NRT but it seems that the £1,155 sale fare is not available. I looked on KVS and it seems that the TLAPUK9 fare is not loaded for flights from EDI, GLA or MAN. Can you help? Every other destination I have looked at ex-EDI seems to have the fare loaded but we want to go to Japan!
Matthew
Trying to book an EDI-NRT but it seems that the £1,155 sale fare is not available. I looked on KVS and it seems that the TLAPUK9 fare is not loaded for flights from EDI, GLA or MAN. Can you help? Every other destination I have looked at ex-EDI seems to have the fare loaded but we want to go to Japan!
Matthew
Aug 28, 2010, 8:53 am
#752
Join Date: Feb 2005
Location: London
Posts: 3,439
I've just been looking at flights to Tunis and on the top left of the page it tells me that 'people who looked at Tunis also looked at Algiers, Cairo and Malta'!
BA don't of course fly to Malta!
BA don't of course fly to Malta!
Aug 29, 2010, 9:57 am
#753
FlyerTalk Evangelist
Join Date: Dec 2004
Posts: 11,924
Irrelevant T3 Online Checkin notice
Just checked in for tomorrows flight to HEL, and as you start OLCI a warning message flashes up:
From 29 October 2009, the following flights will depart from and arrive at London Heathrow Terminal 3 -
Bangkok
Singapore
Sydney
Since I am flying to HEL, this is irrelevant where the BKK SIN and SYD flights depart from. It's also misleading, as it fails to mention that the HEL MAD etc etc flights also operated from T3.
From 29 October 2009, the following flights will depart from and arrive at London Heathrow Terminal 3 -
Bangkok
Singapore
Sydney
Since I am flying to HEL, this is irrelevant where the BKK SIN and SYD flights depart from. It's also misleading, as it fails to mention that the HEL MAD etc etc flights also operated from T3.
Aug 29, 2010, 12:24 pm
#754
Company Representative - British Airways
Join Date: Aug 2007
Location: UK
Posts: 818
Hi Smirnoff and quitecontrary,
Apologies for both issues below.
We will correct them - thanks for letting me know.
Kind regards,
Dilly
Apologies for both issues below.
We will correct them - thanks for letting me know.
Kind regards,
Dilly
Just checked in for tomorrows flight to HEL, and as you start OLCI a warning message flashes up:
From 29 October 2009, the following flights will depart from and arrive at London Heathrow Terminal 3 -
Bangkok
Singapore
Sydney
Since I am flying to HEL, this is irrelevant where the BKK SIN and SYD flights depart from. It's also misleading, as it fails to mention that the HEL MAD etc etc flights also operated from T3.
From 29 October 2009, the following flights will depart from and arrive at London Heathrow Terminal 3 -
Bangkok
Singapore
Sydney
Since I am flying to HEL, this is irrelevant where the BKK SIN and SYD flights depart from. It's also misleading, as it fails to mention that the HEL MAD etc etc flights also operated from T3.
Sep 1, 2010, 6:05 pm
#757
Company Representative - British Airways
Join Date: Aug 2007
Location: UK
Posts: 818
Sep 2, 2010, 1:18 am
#758
Join Date: Oct 2006
Location: near EDI
Programs: BAEC Gold
Posts: 377
iphone mobile checkin fails
Hi Dilly.
I'm trying to use iphone mobile checkin. When I select 'collect on my iphone' i see a message 'Session expired Usable.net mobile is unable to process this request because the session has expired.......' Is it a fault or am I doing something wrong?
I'm trying to use iphone mobile checkin. When I select 'collect on my iphone' i see a message 'Session expired Usable.net mobile is unable to process this request because the session has expired.......' Is it a fault or am I doing something wrong?
Sep 2, 2010, 1:27 am
#759
Company Representative - British Airways
Join Date: Aug 2007
Location: UK
Posts: 818
Wirelessly posted (BlackBerry8900/4.6.1.168 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/120)
Can you please PM me your booking reference so that I can pass this onto the mobile team.
Kind regards,
Dilly
Originally Posted by WhyteIG
Hi Dilly.
I'm trying to use iphone mobile checkin. When I select 'collect on my iphone' i see a message 'Session expired Usable.net mobile is unable to process this request because the session has expired.......' Is it a fault or am I doing something wrong?
I'm trying to use iphone mobile checkin. When I select 'collect on my iphone' i see a message 'Session expired Usable.net mobile is unable to process this request because the session has expired.......' Is it a fault or am I doing something wrong?
Kind regards,
Dilly
Sep 2, 2010, 1:42 am
#760
Suspended
Join Date: May 2009
Posts: 4,959
A minor point, Dilly, but on this page http://www.britishairways.com/travel/meals/public/en_gb
The UK Domestic section:
The last sentence isn't necessary as it just repeats the previous sentence!
The UK Domestic section:
On our early morning flights you can enjoy a hot breakfast with coffee and tea. Complimentary drinks and snacks are served throughout the rest of the day. For Domestic flights to and from London Heathrow, we offer complimentary drinks mid-morning and mid-afternoon.
Sep 3, 2010, 7:30 am
#761
Join Date: Mar 2009
Programs: BA Gold, Hhonors Diamond, SPG Platinum, AVIS Presidents' Club
Posts: 563
Not sure if others experienced the same but recently when I am trying to check Reward flight availability function it gives available seats only on the first day of each month and for each cabin. Whatever I change nothing gets better. Must be some bug for sure. thanks
Sep 3, 2010, 8:05 am
#762
Join Date: Jul 2005
Programs: BA : Virgin
Posts: 377
November 2010 through to May 2011 is showing 2 seats available LON-NYC but only on the 1st of the month in each Month, apart from APRIL where availability is wide open !!
Is it a bug or a true reflection of the state of award seats ?!?
UPDATE
it is a known fault and issue at BA
Book using the "Book with BA Miles" link -- you must then specify exact dates (not the month view you are refering to) - that will show you the true availability
Last edited by Quebec5; Sep 3, 2010 at 8:15 am Reason: UPDATE
Sep 3, 2010, 8:53 am
#763
Join Date: Mar 2009
Programs: BA Gold, Hhonors Diamond, SPG Platinum, AVIS Presidents' Club
Posts: 563
Sep 3, 2010, 2:10 pm
#764
Join Date: Oct 2004
Location: London
Programs: MUCCI; BAEC Lifetime Gold; Marriott Bonvoy Emeritus Titanium; Hertz#1, Avis President’s Club
Posts: 3,214
eStore
I have been trying for a few hours this evening to buy something through eStore, but the system keeps returning me to the "go shopping" screen 
Sep 3, 2010, 2:16 pm
#765
Company Representative - British Airways
Join Date: Aug 2007
Location: UK
Posts: 818
Hi johnaalex,
I just tried and it's working fine for me.
Can you try again as I know we have a few issues on ba.com earlier this evening. If you are still having problems, please PM me your exec club number and the retailer you tried to click through to.
Kind regards,
Dilly
I just tried and it's working fine for me.
Can you try again as I know we have a few issues on ba.com earlier this evening. If you are still having problems, please PM me your exec club number and the retailer you tried to click through to.
Kind regards,
Dilly