gustavmahler

Who remembers this?

HarryHolden68

Waiting to board in Belfast a couple of weeks ago, we were held back waiting for the cleaners to finish. From the bottom of the stairs I saw the cleaners arrive. Two of them got out of the van while the driver remained behind the wheel playing with his phone. They ran up the back steps carrying nothing but a clear bin bag between them plus what they had in their pockets. 3 minutes and 9 seconds later they were back in their van with a few larger items in their bin bag.

3 minutes for an A320 with no tools. Shame on them for not caring and more shame on BA for thinking this is acceptable.

rockflyertalk

Whatever the cabin, that�s disgraceful from any business. I know nothing of cleaning contracts for airlines but how much are the contracted businesses charging BA to clean their aircraft? The cleaners themselves may be on minimum pay but there�s still a job to done. I really hope this is a one off and not representative of the cleaning services BA are paying for. You could send on 6 or so good cleaners (1 in First, 2x CS, 3x WTP/WT) for a wide body with all the necessary equipment and I�m sure they could do an excellent, thorough job of cleaning all areas, hoovering, moping, wiping, dusting etc.

oceanscape

The day I see a cabin crew cleaning someone's CS is the day the sun rises in the west!

oceanscape

That's an absolute disgrace.

chriswiles

Interestingly, I was looking at a review of a BA F cabin on YouTube earlier (I have no idea why, just popped up) and the guy was immensely positive about the cabin, even though it was the old 2010 F. Overlooking the fact he drank no alcohol at all (just water or tea), on a couple of his shots of the seat, there's clear and obvious marks and crumbs, yet he doesn't seem to notice or mention them. Incredible.

YClass

On my flight today already been told seat doesn�t have functioning IFE and also can�t move as full. Not much can do. They have told me about 5 times at every point which is great I suppose but not sure what to do about it! Also A380 and delayed - no surprise there!

BA or bust

Can you tell us the registration and which seat, so we can avoid it.

Purescotsman

Defect not found in log. Tech request made to replace assembly.within 3 days

Purescotsman

Request has been made to rectify within 3 days

suziemay

Oh man. I�m booking a trip in June, JFK-LHR. Was originally looking at Business and didn�t even cross my mind for First but for some reason when booking via AA, it�s �only� an additional $1,400 USD to fly First RT so I was tempted. Then I found this thread. My brain is saying just stick to Business but as a travel nerd, I kinda want to do First. I would be really annoyed though if my seat looked like some of the pictures on here

rockflyertalk

I�ve not flown F and have very little to add on the product, there�s plenty of people here who can give you advice but what I would say from FT and my own BA experiences is I�ve rarely come across these types of problems, the only consistent and large scale problem is crumbs/dirt on BA that I�ve ever experienced, seems to be widely reported.

In this thread are 2 seats that have issues out of many tens of seats (someone can provide the exact amount of F seats). Like most things take it with a pinch of salt and I�m sure your experience will be different. If you�re going onboard with your Clouseau trench coat and looking for small defects then you�ll probably do well but if you�re simply looking for nice polite service and a decent meal plus a comfortable place to rest then you�ll probably come away positively if not a little fatigued from flying.

chriswiles

The issue is the cabin and age, not just the seats and it's certainly not about the food or service. Remember this is a 2010 cabin. Can you imagine how many bums have been on those seats over those years. Casually saying you'd take it with a 'pinch of salt' is a little rich. They are old. It's not a premium experience for the money paid based on age alone. The IFE is dreadful (due to the age).

If you get the relatively new 2020 F seat on the 777-300, this is like a bigger version of the modern Club Suite, but most cabins do not have that seat and never got updated when Club Suite was installed and this confuses me. Why did BA spend time and money updating the old Club World to Club Suite on these planes, but left the old F?

RockyRobin

I had no idea the lobsters were individually numbered

suziemay

Thanks! It�s more that flying First is really unnecessary for me to begin with, but now that the possibility is dangling itself in front of me, it�s hard to ignore. I just have to weigh whether on the offchance I get a less than stellar seat if I would have overwhelming feelings of regret lol. And yes, I know only I can answer that for myself. I�m leaning towards just trying it out.