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BA.com (and app?) down?

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Old Jan 21, 2024, 7:31 am
  #1  
Original Poster
 
Join Date: Nov 2009
Location: AMS/LON
Programs: BAEC Silver, TK Gold, Eurostar CB, FB Explorer
Posts: 244
BA.com (and app?) down?
Is anyone else (not) seeing ba.com issues?



I got chucked out of the Ba website after logging in. Then, the server gave me an error. Now ba.com doesn't load in a browser (nor respond to pings !)


downforeveryone says it's not just me





https://downforeveryoneorjustme.com/ba.com

and - ping ba.com fails (tried from 2 different networks)
PING ba.com (163.166.156.201) 56(84) bytes of data.
(times out)

App (on Android) doesn't load either.

DNS?
happyintheair is offline  
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Old Jan 21, 2024, 7:34 am
  #2  
 
Join Date: Oct 2018
Programs: BA GGL, Hilton Diamond
Posts: 358
Confirmed down but I do get a very dated branded “this part of the website is down” message instead.
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Old Jan 21, 2024, 7:34 am
  #3  
 
Join Date: May 2018
Location: Essex
Programs: BA Gold
Posts: 287
I came on here to ask the same thing! Can’t access the website right now. Looks like the app is fine for now.
RJD1983 likes this.
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Old Jan 21, 2024, 7:36 am
  #4  
 
Join Date: Dec 2010
Programs: BA Gold
Posts: 24
Website and app down for me
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Old Jan 21, 2024, 7:37 am
  #5  
 
Join Date: May 2005
Location: Franche Comté, FR, Atlanta, USA
Programs: DL DM-2MM, BA Gold, A3 Gold, AF Plat
Posts: 416
Both web and app down for me.
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Old Jan 21, 2024, 7:38 am
  #6  
Original Poster
 
Join Date: Nov 2009
Location: AMS/LON
Programs: BAEC Silver, TK Gold, Eurostar CB, FB Explorer
Posts: 244
traceroute ba.com dies within akamai's network.


traceroute to ba.com (163.166.156.201), 30 hops max, 60 byte packets
xx

8 po110.bs-b.sech-ams.netarch.akamai.com (23.57.99.245) 4.657 ms 4.646 ms po110.bs-a.sech-ams.netarch.akamai.com (23.57.99.243) 5.294 ms
9 * * *
10 ae121.access-a.sech-ams.netarch.akamai.com (23.57.99.251) 5.235 ms ae120.access-a.sech-ams.netarch.akamai.com (23.57.99.249) 5.211 ms 5.200 ms
11 93.191.172.251 (93.191.172.251) 6.256 ms 93.191.172.249 (93.191.172.249) 6.244 ms 93.191.172.252 (93.191.172.252) 6.236 ms
12 a72-52-55-114.deploy.static.akamaitechnologies.com (72.52.55.114) 16.471 ms 16.447 ms a209-200-158-92.deploy.static.akamaitechnologies.com (209.200.158.92) 13.549 ms
13 163.166.153.61 (163.166.153.61) 13.275 ms 13.264 ms 13.492 ms
14 * * *
15 163.166.150.5 (163.166.150.5) 14.378 ms 14.364 ms 14.351 ms
16 * * *
17 * * *
18 * * *
19 * * *
happyintheair is offline  
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Old Jan 21, 2024, 7:51 am
  #7  
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Join Date: Oct 2014
Location: UK
Programs: BAEC electrum
Posts: 2,368
It pings ok, but fails when logging in.
C:\>ping -t www.ba.com

Pinging e8308.b.akamaiedge.net [92.123.242.174] with 32 bytes of data:
Reply from 92.123.242.174: bytes=32 time=6ms TTL=54
Reply from 92.123.242.174: bytes=32 time=6ms TTL=54
Reply from 92.123.242.174: bytes=32 time=6ms TTL=54

Ping statistics for 92.123.242.174:
Packets: Sent = 3, Received = 3, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 6ms, Maximum = 6ms, Average = 6ms
Control-C
^C
C:\>ping -t www.britishairways.com

Pinging e8308.b.akamaiedge.net [2.19.170.195] with 32 bytes of data:
Reply from 2.19.170.195: bytes=32 time=6ms TTL=54
Reply from 2.19.170.195: bytes=32 time=6ms TTL=54
Reply from 2.19.170.195: bytes=32 time=6ms TTL=54
Reply from 2.19.170.195: bytes=32 time=6ms TTL=54

Ping statistics for 2.19.170.195:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 6ms, Maximum = 6ms, Average = 6ms
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DeathSlam is offline  
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Old Jan 21, 2024, 7:52 am
  #8  
 
Join Date: May 2019
Location: FL390 or the iron way
Programs: BA GGL, SAS EBG
Posts: 2,182
An unfortunate day for it to crash! Trying to rebook myself onto a later flight that's now expected to arrive earlier but no dice.
RJD1983 likes this.
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Old Jan 21, 2024, 8:07 am
  #9  
 
Join Date: Sep 2014
Posts: 118
Unbelievable that BA website has crashed for 2 consecutive days in a row.
SxMan likes this.
gordiegem is offline  
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Old Jan 21, 2024, 8:11 am
  #10  
 
Join Date: Jan 2007
Posts: 100
British Airways down? Current outages and problems. | Downdetector

I always find Down Detector a good place to head. And yes there's lots of people registering problems with it right now.
Kay_Baden likes this.
M_at is offline  
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Old Jan 21, 2024, 8:17 am
  #11  
 
Join Date: Oct 2014
Posts: 15
It was ok till about 40 minutes ago as I was browsing holidays and then nothing all of a sudden.
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Old Jan 21, 2024, 8:20 am
  #12  
FlyerTalk Evangelist
 
Join Date: Jan 2009
Location: London & Sonoma CA
Programs: UA 1K, MM *G for life, BAEC Gold
Posts: 10,264
Is this news or just part of the normal service?
ermis177 and nancypants like this.
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Old Jan 21, 2024, 8:26 am
  #13  
 
Join Date: Oct 2015
Location: LON
Programs: BA Gold; LH FTL; IHG Diamond; Marriott Gold; ALL Gold
Posts: 1,771
Originally Posted by lhrsfo
Is this news or just part of the normal service?
Today definitely seems worse than normal...
Deltus is offline  
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Old Jan 21, 2024, 8:29 am
  #14  
 
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,337
And I was so pleasantly surprised that my BA Android app started working again today after a month not showing any booking...
BA website doesn't seem to work also for me at this time.
Lefly is offline  
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Old Jan 21, 2024, 8:32 am
  #15  
 
Join Date: Mar 2008
Programs: GGL, UA 1MM
Posts: 500
Perhaps just too many people trying to book in the sale?

or maybe BA doesn't want us booking in the sale.
Vegastraveler73 likes this.
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