BA.com (and app?) down?

Old Jan 21, 2024, 7:31 am
  #1  
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Join Date: Nov 2009
Location: AMS/LON
Programs: BAEC Silver, TK Gold, Eurostar CB, FB Explorer
Posts: 242
BA.com (and app?) down?

Is anyone else (not) seeing ba.com issues?



I got chucked out of the Ba website after logging in. Then, the server gave me an error. Now ba.com doesn't load in a browser (nor respond to pings !)


downforeveryone says it's not just me





https://downforeveryoneorjustme.com/ba.com

and - ping ba.com fails (tried from 2 different networks)
PING ba.com (163.166.156.201) 56(84) bytes of data.
(times out)

App (on Android) doesn't load either.

DNS?
happyintheair is offline  
Old Jan 21, 2024, 7:34 am
  #2  
 
Join Date: Oct 2018
Programs: BA GGL, Hilton Diamond
Posts: 298
Confirmed down but I do get a very dated branded “this part of the website is down” message instead.
guytp is online now  
Old Jan 21, 2024, 7:34 am
  #3  
 
Join Date: May 2018
Location: Essex
Programs: BA Gold
Posts: 268
I came on here to ask the same thing! Can’t access the website right now. Looks like the app is fine for now.
RJD1983 likes this.
richiejv is offline  
Old Jan 21, 2024, 7:36 am
  #4  
 
Join Date: Dec 2010
Programs: BA Gold
Posts: 24
Website and app down for me
yojimbo26 is offline  
Old Jan 21, 2024, 7:37 am
  #5  
 
Join Date: May 2005
Location: Franche Comté, FR, Atlanta, USA
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Posts: 407
Both web and app down for me.
ATLCDG is offline  
Old Jan 21, 2024, 7:38 am
  #6  
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traceroute ba.com dies within akamai's network.


traceroute to ba.com (163.166.156.201), 30 hops max, 60 byte packets
xx

8 po110.bs-b.sech-ams.netarch.akamai.com (23.57.99.245) 4.657 ms 4.646 ms po110.bs-a.sech-ams.netarch.akamai.com (23.57.99.243) 5.294 ms
9 * * *
10 ae121.access-a.sech-ams.netarch.akamai.com (23.57.99.251) 5.235 ms ae120.access-a.sech-ams.netarch.akamai.com (23.57.99.249) 5.211 ms 5.200 ms
11 93.191.172.251 (93.191.172.251) 6.256 ms 93.191.172.249 (93.191.172.249) 6.244 ms 93.191.172.252 (93.191.172.252) 6.236 ms
12 a72-52-55-114.deploy.static.akamaitechnologies.com (72.52.55.114) 16.471 ms 16.447 ms a209-200-158-92.deploy.static.akamaitechnologies.com (209.200.158.92) 13.549 ms
13 163.166.153.61 (163.166.153.61) 13.275 ms 13.264 ms 13.492 ms
14 * * *
15 163.166.150.5 (163.166.150.5) 14.378 ms 14.364 ms 14.351 ms
16 * * *
17 * * *
18 * * *
19 * * *
happyintheair is offline  
Old Jan 21, 2024, 7:51 am
  #7  
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Join Date: Oct 2014
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Programs: BAEC
Posts: 1,808
It pings ok, but fails when logging in.
C:\>ping -t www.ba.com

Pinging e8308.b.akamaiedge.net [92.123.242.174] with 32 bytes of data:
Reply from 92.123.242.174: bytes=32 time=6ms TTL=54
Reply from 92.123.242.174: bytes=32 time=6ms TTL=54
Reply from 92.123.242.174: bytes=32 time=6ms TTL=54

Ping statistics for 92.123.242.174:
Packets: Sent = 3, Received = 3, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 6ms, Maximum = 6ms, Average = 6ms
Control-C
^C
C:\>ping -t www.britishairways.com

Pinging e8308.b.akamaiedge.net [2.19.170.195] with 32 bytes of data:
Reply from 2.19.170.195: bytes=32 time=6ms TTL=54
Reply from 2.19.170.195: bytes=32 time=6ms TTL=54
Reply from 2.19.170.195: bytes=32 time=6ms TTL=54
Reply from 2.19.170.195: bytes=32 time=6ms TTL=54

Ping statistics for 2.19.170.195:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 6ms, Maximum = 6ms, Average = 6ms
crazy8534 likes this.
DeathSlam is offline  
Old Jan 21, 2024, 7:52 am
  #8  
 
Join Date: May 2019
Location: FL390 or the iron way
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An unfortunate day for it to crash! Trying to rebook myself onto a later flight that's now expected to arrive earlier but no dice.
RJD1983 likes this.
flarmip is offline  
Old Jan 21, 2024, 8:07 am
  #9  
 
Join Date: Sep 2014
Posts: 115
Unbelievable that BA website has crashed for 2 consecutive days in a row.
SxMan likes this.
gordiegem is offline  
Old Jan 21, 2024, 8:11 am
  #10  
 
Join Date: Jan 2007
Posts: 100
British Airways down? Current outages and problems. | Downdetector

I always find Down Detector a good place to head. And yes there's lots of people registering problems with it right now.
Kay_Baden likes this.
M_at is offline  
Old Jan 21, 2024, 8:17 am
  #11  
 
Join Date: Oct 2014
Posts: 13
It was ok till about 40 minutes ago as I was browsing holidays and then nothing all of a sudden.
Vegastraveler73 is offline  
Old Jan 21, 2024, 8:20 am
  #12  
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Is this news or just part of the normal service?
ermis177 and nancypants like this.
lhrsfo is offline  
Old Jan 21, 2024, 8:26 am
  #13  
 
Join Date: Oct 2015
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Originally Posted by lhrsfo
Is this news or just part of the normal service?
Today definitely seems worse than normal...
Deltus is offline  
Old Jan 21, 2024, 8:29 am
  #14  
 
Join Date: May 2014
Location: BRU
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And I was so pleasantly surprised that my BA Android app started working again today after a month not showing any booking...
BA website doesn't seem to work also for me at this time.
Lefly is offline  
Old Jan 21, 2024, 8:32 am
  #15  
 
Join Date: Mar 2008
Programs: GGL, UA 1MM
Posts: 486
Perhaps just too many people trying to book in the sale?

or maybe BA doesn't want us booking in the sale.
Vegastraveler73 likes this.
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