BA.com (and app?) down?

Old Jan 21, 2024, 10:04 am
  #46  
 
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Originally Posted by gordiegem
Unbelievable that BA website has crashed for 2 consecutive days in a row.
I contend that this is, unfortunately, completely believable.
BA or bust, scoonee and BA850 like this.
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Old Jan 21, 2024, 10:06 am
  #47  
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Originally Posted by 2358
Surely there is some accountability at BA? I find it hard to believe a customer facing business allows its website to be be so poor. Even on good days, it is slow and buggy. But to be down days at a time, why is a working website not a priority?
The problem is much bigger than just a website and app. The entire system is fundamentally not fit for purpose and they are spending millions putting lipstick on a pig.
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Old Jan 21, 2024, 10:17 am
  #48  
 
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Originally Posted by Cap'n Benj
Still down for me.

Doubt its related but can't get into Qatar either, with it demanding a One TIme Passcode that arrives after its expired. 2024 muppetry...
cant help with BA Im afraid. But there are a few solutions to the QR 2FA issues here:
Can't login to Privilege Club anymore?
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Old Jan 21, 2024, 10:21 am
  #49  
 
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Right now it is just doing nothing, nada, niente, nichts, 아무것도 아님, لا شئ, ekkert, nic, Tidak ada apa-apa, ничего.
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Old Jan 21, 2024, 10:55 am
  #50  
 
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Priority 1 major incident in progress. Someone either did an unauthorized change or tripped over a cable.
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Old Jan 21, 2024, 10:59 am
  #51  
 
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Originally Posted by injian
Priority 1 major incident in progress. Someone either did an unauthorized change or tripped over a cable.
More likely someone forgot to feed the hamster who runs in the wheel that turns the generator that powers the system!
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Old Jan 21, 2024, 11:04 am
  #52  
 
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"Worked on my laptop"
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Old Jan 21, 2024, 11:32 am
  #53  
 
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Cant make a lost baggage claim at Hamburg because there is no one there. Helpfully theres a sign with a QR code that doesnt work.

call BA baggage tracking is the next idea; . They helpfully text me a link to a broken website and hang up. I Call back and ask for an agent. Surprisingly got one after 15 mins, but then put me on hold to tell me I called the wrong number - But he did confirm that my bag was last scanned in Inverness
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Old Jan 21, 2024, 11:45 am
  #54  
 
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App and web back up for me.
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Old Jan 21, 2024, 11:48 am
  #55  
 
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.... ​​​​But apparently there are no flights available for purchase on a couple of random routes I have tried.
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Old Jan 21, 2024, 11:56 am
  #56  
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Originally Posted by ATLCDG
App and web back up for me.
Yes, back for me as well.
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Old Jan 21, 2024, 12:04 pm
  #57  
 
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They were back up for me and gone again!!!
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Old Jan 21, 2024, 12:23 pm
  #58  
 
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Originally Posted by 47Aitken
There is a high wind warning out probably that is what is causing it !

The hamster blew away!!
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Old Jan 21, 2024, 12:25 pm
  #59  
 
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Angry

And unfortunately I saw availability and transferred MR to Avios just at this time... now down

Hopefully the transfer not lost in the ether but seems like a bit of a disaster is likely.
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Old Jan 21, 2024, 12:29 pm
  #60  
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Originally Posted by Vegastraveler73
They were back up for me and gone again!!!
Yes, up just long enough for me to confirm avios availability before calling (success!). Now gone again so I can't book the next bit
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