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Old Jan 21, 2024, 10:04 am
  #46  
 
Join Date: Sep 2017
Programs: BAEC Gold, Singapore Airlines Gold
Posts: 49
Originally Posted by gordiegem
Unbelievable that BA website has crashed for 2 consecutive days in a row.
I contend that this is, unfortunately, completely believable.
BA or bust, scoonee and BA850 like this.
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Old Jan 21, 2024, 10:06 am
  #47  
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Join Date: Jan 2009
Location: London & Sonoma CA
Programs: UA 1K, MM *G for life, BAEC Gold
Posts: 10,264
Originally Posted by 2358
Surely there is some accountability at BA? I find it hard to believe a customer facing business allows its website to be be so poor. Even on good days, it is slow and buggy. But to be down days at a time, why is a working website not a priority?
The problem is much bigger than just a website and app. The entire system is fundamentally not fit for purpose and they are spending millions putting lipstick on a pig.
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Old Jan 21, 2024, 10:17 am
  #48  
 
Join Date: Jan 2008
Posts: 3,912
Originally Posted by Cap'n Benj
Still down for me.

Doubt its related but can't get into Qatar either, with it demanding a One TIme Passcode that arrives after its expired. 2024 muppetry...
can’t help with BA I’m afraid. But there are a few solutions to the QR 2FA issues here:
Can't login to Privilege Club anymore?
DeathSlam likes this.
Kgmm77 is online now  
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Old Jan 21, 2024, 10:21 am
  #49  
 
Join Date: Jan 2005
Location: UK
Programs: Mucci. And BA Gold – previous awards - Gold 11, Silver 7, Bronze 4.
Posts: 4,630
Right now it is just doing… nothing, nada, niente, nichts, 아무것도 아님, لا شئ, ekkert, nic, Tidak ada apa-apa, ничего.
flarmip likes this.
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Old Jan 21, 2024, 10:55 am
  #50  
 
Join Date: Jun 2012
Location: Toronto, Canada
Programs: Aeroplan Airmiles AMEX-MR Alaska Airlines
Posts: 695
Priority 1 major incident in progress. Someone either did an unauthorized change or tripped over a cable.
injian is offline  
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Old Jan 21, 2024, 10:59 am
  #51  
 
Join Date: Jan 2005
Location: UK
Programs: Mucci. And BA Gold – previous awards - Gold 11, Silver 7, Bronze 4.
Posts: 4,630
Originally Posted by injian
Priority 1 major incident in progress. Someone either did an unauthorized change or tripped over a cable.
More likely someone forgot to feed the hamster… who runs in the wheel… that turns the generator… that powers the system!
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Old Jan 21, 2024, 11:04 am
  #52  
 
Join Date: Oct 2012
Location: Helvetia
Programs: AS; BA Silver; UA; HH Gold; Sprüngli Connaisseur
Posts: 2,963
"Worked on my laptop"
greg5 is offline  
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Old Jan 21, 2024, 11:32 am
  #53  
 
Join Date: Jul 2007
Programs: Marriott Titanium
Posts: 461
Can’t make a lost baggage claim at Hamburg because there is no one there. Helpfully there’s a sign with a QR code that doesn’t work.

call BA baggage tracking is the next idea; . They helpfully text me a link to a broken website and hang up. I Call back and ask for an agent. Surprisingly got one after 15 mins, but then put me on hold to tell me I called the wrong number - But he did confirm that my bag was last scanned in Inverness
adrianlondon likes this.
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Old Jan 21, 2024, 11:45 am
  #54  
 
Join Date: May 2005
Location: Franche Comté, FR, Atlanta, USA
Programs: DL DM-2MM, BA Gold, A3 Gold, AF Plat
Posts: 416
App and web back up for me.
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Old Jan 21, 2024, 11:48 am
  #55  
 
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 4,020
.... ​​​​But apparently there are no flights available for purchase on a couple of random routes I have tried.
plunet is offline  
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Old Jan 21, 2024, 11:56 am
  #56  
Fairmont Contributor Badge
 
Join Date: Oct 2014
Location: UK
Programs: BAEC electrum
Posts: 2,370
Originally Posted by ATLCDG
App and web back up for me.
Yes, back for me as well.
ATLCDG likes this.
DeathSlam is offline  
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Old Jan 21, 2024, 12:04 pm
  #57  
 
Join Date: Oct 2014
Posts: 15
They were back up for me and gone again!!!
Vegastraveler73 is offline  
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Old Jan 21, 2024, 12:23 pm
  #58  
 
Join Date: Oct 2019
Location: clue is in the nym
Programs: BA Gold, TP Gold, VS Gold, Hilton Gold, IHG Diamond, Hyatt Explorist, Marriott Platinum
Posts: 911
Originally Posted by 47Aitken
There is a high wind warning out probably that is what is causing it !

The hamster blew away!!
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Old Jan 21, 2024, 12:25 pm
  #59  
 
Join Date: Feb 2007
Location: PacNW (SEA)
Programs: AS, IHG and post-loyal
Posts: 524
Angry
And unfortunately I saw availability and transferred MR to Avios just at this time... now down

Hopefully the transfer not lost in the ether but seems like a bit of a disaster is likely.
leland is offline  
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Old Jan 21, 2024, 12:29 pm
  #60  
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Join Date: Oct 2014
Location: UK
Programs: BAEC electrum
Posts: 2,370
Originally Posted by Vegastraveler73
They were back up for me and gone again!!!
Yes, up just long enough for me to confirm avios availability before calling (success!). Now gone again so I can't book the next bit
Vegastraveler73 likes this.
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