BA flight plan system down?
Dec 19, 2022, 8:55 pm
#76
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,094
Apparently on BA112 we escaped cancellation by 15/20 min. Flight plan has arrived just before running out of hours and crew is preparing for departure.
Dec 19, 2022, 8:57 pm
#77
Join Date: Sep 2019
Location: LDN / NY
Programs: BA GGL, Marriott Amb, Hyatt Glob
Posts: 538
I'm not sure what's going on in the Greenwich lounge but I just popped over to have a look at the bridge and there were about 20 people in the check-in area shouting at agents about rebookings and hotels.
Dec 19, 2022, 9:02 pm
#78
Original Poster
Join Date: Oct 2013
Programs: BA Gold, VS Gold, IHG Platinum, Hilton Gold, Hertz Presidents Circle.
Posts: 1,448
They were originally saying day flight tomorrow, however the maths on that dont add up, they since said tomorrow night now, same boarding passes etc.
Shambles, I hope Sky news and others get hold of this.......good luck to the rest of you....gping to ser if the Gold line have any ideas (if they're even.open).
Dec 19, 2022, 9:04 pm
#79
Join Date: May 2005
Programs: BA Gold, AA PLT PRO, AGR, Strawberry (Nordic Choice), Marriott Bonvoy
Posts: 4,248
While the fact that a mission critical piece of software had a huge failure is not acceptable for a major company, and despite the fact that they should have given people more updates even if just to reassure them that they were working on it and didn’t have any more detailed information, I do really feel sympathy for the customer-facing staff. Must have been a very hard time for them and not their fault. A customer service manager came out earlier when I was out there at the Greenwich check-in desks and was being very patient with the many exasperated questions he was getting.
Last edited by salut0; Dec 19, 2022 at 9:13 pm
Dec 19, 2022, 9:07 pm
#80
Join Date: May 2003
Location: DEL
Programs: Mucci du Miel d'Or
Posts: 2,374
Dec 19, 2022, 9:11 pm
#82
Join Date: May 2005
Programs: BA Gold, AA PLT PRO, AGR, Strawberry (Nordic Choice), Marriott Bonvoy
Posts: 4,248
Public service announcement: remember to record the time when the doors of your plane actually open once you arrive, because that’s the time by which the 261 regulation delay payment is calculated.
Dec 19, 2022, 9:17 pm
#83
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,094
BA112 still here. Flight plan arrived, crew prepared for departure, cockpit door was closed, ready to push out... and the power went out. Now it's back, after 10 min wait.
4h45m delay so far, and still a chance to go, apparently
Good luck to everyone still waiting to know about their flight and to those with the flight already cancelled
4h45m delay so far, and still a chance to go, apparently
Good luck to everyone still waiting to know about their flight and to those with the flight already cancelled
Dec 19, 2022, 9:18 pm
#84
Join Date: May 2005
Programs: BA Gold, AA PLT PRO, AGR, Strawberry (Nordic Choice), Marriott Bonvoy
Posts: 4,248
And compared to the gate areas at JFK you’re sitting on a chair and not on the floor. When we went down to our gate close to the scheduled boarding time before returning to the lounge, there were lots of people sitting on the floor there. And not just because of this — the new joint AA/BA terminal doesn’t have enough seats for passengers at the gates (or at least at that gate).
Dec 19, 2022, 9:18 pm
#85
Original Poster
Join Date: Oct 2013
Programs: BA Gold, VS Gold, IHG Platinum, Hilton Gold, Hertz Presidents Circle.
Posts: 1,448
We were allowed to bypass immigration, big q for hotels so booked the nearest i could gor ad near to £200 as i could (i'm just under). Waiting for bags.
They were originally saying day flight tomorrow, however the maths on that dont add up, they since said tomorrow night now, same boarding passes etc.
Shambles, I hope Sky news and others get hold of this.......good luck to the rest of you....gping to ser if the Gold line have any ideas (if they're even.open).
They were originally saying day flight tomorrow, however the maths on that dont add up, they since said tomorrow night now, same boarding passes etc.
Shambles, I hope Sky news and others get hold of this.......good luck to the rest of you....gping to ser if the Gold line have any ideas (if they're even.open).
not a chance.....bags already coming off and Airport Hilton beckons, just in time for Gold Line to open.....
Dec 19, 2022, 9:20 pm
#87
Join Date: May 2005
Programs: BA Gold, AA PLT PRO, AGR, Strawberry (Nordic Choice), Marriott Bonvoy
Posts: 4,248
Yikes. Holiday flights must be very busy. I’m surprised there’s any spare capacity in the system this week.
Dec 19, 2022, 9:22 pm
#88
Join Date: Apr 2015
Location: US/UK - and elsewhere
Programs: BA Gold
Posts: 2,557
BA112 and the MCO and TPA flights now on flightradar... so looks like things starting to move. At BWI we've been told plans have been filed. Knowing my luck we'll be 2hr 59min 59 secs late arriving!
Dec 19, 2022, 9:26 pm
#89
Join Date: Sep 2012
Posts: 2,575
Limited but some seats on Delta / Virgin / Jetblue tomorrow in all classes except PE. Hope you get something! looks like 222 from Nashville also cancelled and 124 from Bahrain delayed 24hrs. Surely be some disruption due to lack of aircraft in London at this rate