Self upgrader meets their match
#16
Join Date: Nov 2016
Location: Sussex
Programs: BA; IHG; LHW; Hilton
Posts: 786
I believe on some carriers, they just put an amount through their credit card machine and charge the passenger for the difference in fare.
#17
Join Date: Aug 2010
Location: LAX oriented World Digital Nomad
Programs: AA Exec Plat, Hyatt Globalist, MLife/Cosmo Identity Gold, Other Vegas too...
Posts: 1,317
Pic attached of the chicken.
Thankfully the couple in front of me have the courage to tell him both where to go, and how (!)
For good? Well. On landing said self upgrader was instructed to "remain seated whilst other passengers disembarked". I couldn't hang around with popcorn; but let that be a lesson in humility... theft is theft!
Thankfully the couple in front of me have the courage to tell him both where to go, and how (!)
For good? Well. On landing said self upgrader was instructed to "remain seated whilst other passengers disembarked". I couldn't hang around with popcorn; but let that be a lesson in humility... theft is theft!
OP did at least mention this fella got his meal last, so at least they made sure the legit pax got their first choice first. Ha.
#20
Join Date: Oct 2005
Programs: BA GGL & GfL, AA LTP, Marriott (sigh) Ambassador, Hilton Diamond
Posts: 3,237
tell that to passenger 8C on the return! 😂😂
i saw my first self-upgrade yesterday but sadly only on the avanti service from birmingham to euston. in first and they check tickets, woman told to move back, she doesnt. different crew come by and she orders a nice large glass of white wine. almost done drinking and first guy comes round again and tells her to move it. she makes the motions to collect her stuff. slowly. few mins pass and guy comes round again asking if she would like to pay for the drink and seat otherwise get a move on. and the woman mustve easily been in her 50s. lol.
as for THIS tale, part of me wants to believe the staff interaction was because the seat jumper was actually a recent joiner taking what they felt entitled to, based on some of the staff meme accounts out there, some of these new joiners sound like something else with regards to staff travel!
i saw my first self-upgrade yesterday but sadly only on the avanti service from birmingham to euston. in first and they check tickets, woman told to move back, she doesnt. different crew come by and she orders a nice large glass of white wine. almost done drinking and first guy comes round again and tells her to move it. she makes the motions to collect her stuff. slowly. few mins pass and guy comes round again asking if she would like to pay for the drink and seat otherwise get a move on. and the woman mustve easily been in her 50s. lol.
as for THIS tale, part of me wants to believe the staff interaction was because the seat jumper was actually a recent joiner taking what they felt entitled to, based on some of the staff meme accounts out there, some of these new joiners sound like something else with regards to staff travel!
#21
Suspended
Join Date: Feb 2022
Posts: 853
It violates the integrity of a premium cabin.
It's the entitlement that's disgusting, and let's be honest, why should I need to wonder what other social norms this nearby demonstrable jerk may violate on the flight?
I would've complained to the (passive aggressive) FAs 100% to remove this trespasser, as their behavior was also lacking.
#22
Join Date: Dec 2001
Location: UK
Programs: BA Gold, AA 1MM lifetime gold, Starwood gold, Marriott Gold Elite
Posts: 719
#25
FlyerTalk Evangelist
Join Date: Oct 2004
Location: SAN
Programs: Nothing, nowhere!
Posts: 23,307
I've never personally witnessed a self upgrade but heard tale that one such chap was given the choice of paying for the seat or spending time with the old bill.
#26
Join Date: Oct 2021
Location: London (née Melbourne)
Programs: Qantas Platinum (Oneworld Emerald)
Posts: 980
I've witnessed a few attempted self-upgrades but usually the crew are fairly quick to tell them where to go. I think it's quite strange in this case they waited so long and wasted part of a meal service to make a point. Unless it was a crew meal perhaps?
What I wish they would challenge more is the people putting their cabin bags in the overhead bins above Club rows and then walking down to take their seat in row 10.
What I wish they would challenge more is the people putting their cabin bags in the overhead bins above Club rows and then walking down to take their seat in row 10.
#27
FlyerTalk Evangelist
Join Date: Jun 2004
Location: LON, ACK, BOS..... (Not necessarily in that order)
Programs: **Mucci Diamond Hairbrush** - compared to that nothing else matters (+BA Bronze)
Posts: 15,132
One must possibly caution how often crew come across this, and, what they can realistically do in such a scenario. Was this their tenth time today?
They can't exactly whack out a card machine - like GWR last week when I bought the wrong seat frog upgrade for the service one minute later! - nor can they force the person back.
They had a bit of fun about it, and made the customer go back without directly telling him by just pointing out the service in Y - which - shows their first intentions.
I have the full support and put a suitably vague Golden Ticket in for the IFL.
They can't exactly whack out a card machine - like GWR last week when I bought the wrong seat frog upgrade for the service one minute later! - nor can they force the person back.
They had a bit of fun about it, and made the customer go back without directly telling him by just pointing out the service in Y - which - shows their first intentions.
I have the full support and put a suitably vague Golden Ticket in for the IFL.
There is a yob - for want of a better word - sitting in a shell suit in the 1st quite carriage of an HST shouting into his mobile phone (think Dom Jolly & Trigger Happy). This is early evening, and there are a few people (including me) in this carriage besides him, and one of them obviously very pissed off, goes off towards the buffet. The TM arrives shortly afterwards and asks to see Yobbys ticket, Yobby tells his caller he'll be 30 seconds, puts down phone says he will have to find it, "It's in my bag somewhere, come back in five minutes yeah". TM says that he needs to see the ticket now or he'll have to charge him the full price for a 1st Single for the entire length of his journey.
Yobby yells into phone that he'll call back, pulls large bag out of luggage rack and starts searching for the elusive ticket. Whilst unpacking the phone starts to ring, he stops to answer this, again yelling into the phone, but was quick (thankfully). TM at this point asks if Yobby actually has a ticket at all.
He rather tersely says that he does & a few minutes later he produces a 1st ticket and sits down again already on his phone again now repacking his bag. TM coughs and Yobby enquires as to the problem now (using language starting with the 6th letter of the alphabet), whereupon he is asked if he has the Senior Railcard that the ticket was bought with.
Yobby looks horrified and tells his caller he'll have to call him/her back TM says to get the bag and follow him, Yobby is not seen or heard from again.
When I went to the buffet to get a drink and some food, the TM was standing there so I enquired as to what had happened to Yobby. TM said he had threatened him with the Transport Police meeting the train at Oxford, if he didn't cough up the full fare for 1st, and explain where he got the ticket from (might have nicked it, so fair question). Turns out after his grandfathers funeral, he was round at the house saw the ticket and borrowed it Yobby was now seriously out of pocket because of the upwards of £60 ($120) he had been made to fork out for his unticketed travel.
He had then decided to leave the train at Oxford, despite having just paid for a 1st single to Hereford, as he now couldn't afford the return journey by train.
#28
Join Date: Feb 2011
Location: Pittsburgh, PA
Programs: AA, HH, UA, Amtrak
Posts: 270
Full disclosure, over a decade ago I slyly used the new app technology to do a last minute seat plan check on Delta and self upgraded to a fully open row of premium economy or the + version of economy, domestic USA flight, and I felt ok with it and never got in trouble. Ha.
Airline seat/classes are actually revenue generating. Grocery store lanes, whether 10 item or 30 item do not affect store revenue in any noticeable manner.
Last edited by psusaver; Aug 17, 2022 at 2:23 pm Reason: On second thoughts, making response less confrontational.
#30
Join Date: Jun 2013
Location: UK
Programs: BA GGL, BA Amex Prem, Amex Plat, Hilton Diamond, Sir Crazy8534 de l'ordres des aides de Pucci
Posts: 4,466
I'm not sure how I feel about this one to be honest.
It's a funny story but if it is completely accurate as recounted (not doubting you OP) then it verges very closely on unprofessional from the crew in my opinion.
They should be able to deal with a self-upgrader quickly and with minimum fuss.
It's a waste of food and a bit of over-the-top theatrics.
I know that makes me sound like Oscar the Grouch and I am honestly not like that (honest!) so I imagine that it was very context-dependent.
Also I feel unreasonably irked by the bit where the passengers in the row ahead of him tell him to get back to Y- just leave it to the crew to deal with would be my thought....
It's a funny story but if it is completely accurate as recounted (not doubting you OP) then it verges very closely on unprofessional from the crew in my opinion.
They should be able to deal with a self-upgrader quickly and with minimum fuss.
It's a waste of food and a bit of over-the-top theatrics.
I know that makes me sound like Oscar the Grouch and I am honestly not like that (honest!) so I imagine that it was very context-dependent.
Also I feel unreasonably irked by the bit where the passengers in the row ahead of him tell him to get back to Y- just leave it to the crew to deal with would be my thought....