tell that to passenger 8C on the return! 😂😂

i saw my first self-upgrade yesterday but sadly only on the avanti service from birmingham to euston. in first and they check tickets, woman told to move back, she doesnt. different crew come by and she orders a nice large glass of white wine. almost done drinking and first guy comes round again and tells her to move it. she makes the motions to collect her stuff. slowly. few mins pass and guy comes round again asking if she would like to pay for the drink and seat otherwise get a move on. and the woman mustve easily been in her 50s. lol.

as for THIS tale, part of me wants to believe the staff interaction was because the seat jumper was actually a recent joiner taking what they felt entitled to, based on some of the staff meme accounts out there, some of these new joiners sound like something else with regards to staff travel!