BA abandons a load of A380 diverted passengers at BOS (293/22JUN)?
Jun 23, 2022, 5:39 am
#1
Original Poster
Join Date: Feb 2002
Posts: 3,926
BA abandons a load of A380 diverted passengers at BOS (293/22JUN)?
In fairness I'm waiting for a full report as it is only the next morning but would love another report.
My friend and her child were in business class on BA 293, the evening A380 service from LHR to IAD on June 22.
The flight left on-time.
Approaching the US there were thunderstorms around IAD so the flight landed in BOS. It was around 7:30pm and they at a gate by 7:55pm.
They were told the crew hours were find and they would get fuel and head to down to IAD as soon as possible.
The ground stop for IAD was originally in effect until 9:15pm and then extended to 10:15pm. Sometime after that time it was announced that everyone was to get off.
They were told they were to claims their bags, go through US customs and get themselves to the DC area as best they could. It was suggested they go to the Amtrak website.
Again, I need to get the full story on this.
My friend looked for a rental car and none were available.
She told me she had a great deal of difficulty finding a nearby hotel and booked an Amtrak at 6am from Boston to DC.
That sounded crazy to me so at 11:30pm I found 2 seats on JetBlue at 5am to DCA.
They just spent the night at the airport because at that point there wasn't much point finding a hotel.
Again, if someone else was on this flight, please chime in as I'm eager to hear another opinion.
I do see in flight status the aircraft is due to continue tonight, June 23, BOS-IAD, and will operate BA 292 about 22 hours late.
I'm assuming this is more of a ferry service and not intended to carry passengers but I'm not sure about that.
Thanks.
My friend and her child were in business class on BA 293, the evening A380 service from LHR to IAD on June 22.
The flight left on-time.
Approaching the US there were thunderstorms around IAD so the flight landed in BOS. It was around 7:30pm and they at a gate by 7:55pm.
They were told the crew hours were find and they would get fuel and head to down to IAD as soon as possible.
The ground stop for IAD was originally in effect until 9:15pm and then extended to 10:15pm. Sometime after that time it was announced that everyone was to get off.
They were told they were to claims their bags, go through US customs and get themselves to the DC area as best they could. It was suggested they go to the Amtrak website.
Again, I need to get the full story on this.
My friend looked for a rental car and none were available.
She told me she had a great deal of difficulty finding a nearby hotel and booked an Amtrak at 6am from Boston to DC.
That sounded crazy to me so at 11:30pm I found 2 seats on JetBlue at 5am to DCA.
They just spent the night at the airport because at that point there wasn't much point finding a hotel.
Again, if someone else was on this flight, please chime in as I'm eager to hear another opinion.
I do see in flight status the aircraft is due to continue tonight, June 23, BOS-IAD, and will operate BA 292 about 22 hours late.
I'm assuming this is more of a ferry service and not intended to carry passengers but I'm not sure about that.
Thanks.
Jun 23, 2022, 5:52 am
#3
Join Date: Jun 2008
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Posts: 7,884
I am copy/pasting Amadeus FLIFO, as it disappears after some time.
Interestingly it does not show the actual BOS arrival time, but confirms the 'stop' took place. Might be useful for EU261 (I guess weather is force majeure, but it is debatable if stranding passengers in BOS meets 'right to care' requirement
). BOS times refer to today.
DOBA293/22JUN
* OPERATIONAL FLIGHT INFO * BA 293 -1 WE 22JUN22
CITY INFO HOUR (LOCAL)
LHR LEFT THE GATE 1725
TOOK OFF 1750
BOS ESTIMATED TIME OF DEPARTURE 1715
ESTIMATED TIME OF ARRIVAL 1845 IAD
*1A PLANNED FLIGHT INFO* BA 293 -1 WE 22JUN22 ASM
APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL
LHR 1725 WE FAJCDRIWETY/- 388 7:29
BHKMLVSNQOG/-
BOS 1954 WE 1500 TH FAJCDRIWETY/- 19:06 1:00
BHKMLVSNQOG/-
IAD 1600 TH 27:35
COMMENTS-
1.ENTIRE FLT- MEMBER OF ONEWORLD
2.LHR BOS - DEPARTS TERMINAL 5
3.ENTIRE FLT- 9/ NON-SMOKING
4.ENTIRE FLT- SECURED FLIGHT
5.ENTIRE FLT- ET/ ELECTRONIC TKT CANDIDATE
6.LHR BOS - CO2/PAX* 301.82 KG ECO, 603.64 KG PRE
7.LHR IAD - CO2/PAX* 383.40 KG ECO, 685.22 KG PRE
8.BOS IAD - CO2/PAX* 81.58 KG ECO, 81.58 KG PRE
(*):SOURCE:ICAO CARBON EMISSIONS CALCULATOR
CONFIGURATION-
388 F 14 J 97 W 55 M 303
* OPERATIONAL FLIGHT INFO * BA 293 -1 WE 22JUN22
CITY INFO HOUR (LOCAL)
LHR LEFT THE GATE 1725
TOOK OFF 1750
BOS ESTIMATED TIME OF DEPARTURE 1715
ESTIMATED TIME OF ARRIVAL 1845 IAD
*1A PLANNED FLIGHT INFO* BA 293 -1 WE 22JUN22 ASM
APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL
LHR 1725 WE FAJCDRIWETY/- 388 7:29
BHKMLVSNQOG/-
BOS 1954 WE 1500 TH FAJCDRIWETY/- 19:06 1:00
BHKMLVSNQOG/-
IAD 1600 TH 27:35
COMMENTS-
1.ENTIRE FLT- MEMBER OF ONEWORLD
2.LHR BOS - DEPARTS TERMINAL 5
3.ENTIRE FLT- 9/ NON-SMOKING
4.ENTIRE FLT- SECURED FLIGHT
5.ENTIRE FLT- ET/ ELECTRONIC TKT CANDIDATE
6.LHR BOS - CO2/PAX* 301.82 KG ECO, 603.64 KG PRE
7.LHR IAD - CO2/PAX* 383.40 KG ECO, 685.22 KG PRE
8.BOS IAD - CO2/PAX* 81.58 KG ECO, 81.58 KG PRE
(*):SOURCE:ICAO CARBON EMISSIONS CALCULATOR
CONFIGURATION-
388 F 14 J 97 W 55 M 303
). BOS times refer to today.
Jun 23, 2022, 6:58 am
#4
Original Poster
Join Date: Feb 2002
Posts: 3,926
DOBA0293/22JUN/LHRIAD* OPERATIONAL FLIGHT INFO * BA 2
93 -1 WE 22JUN22 CITY INFO
HOUR (LOCAL) LHR LEFT THE GATE
1725 TOOK OFF
1750 BOS ESTIMATED TIME OF DEPARTURE
1715 ESTIMATED TIME OF ARRIVAL
1845 IAD *1A PLANNED FLIGHT INFO* BA 29
3 -1 WE 22JUN22 ASMAPT ARR DY DEP DY CLASS/MEAL E
QP GRND EFT TTL LHR 1725 WE FAZJCDRIUWE/- 3
88 7:29 TPYBHKMLVSN/-
QOGX/-
BOS 1954 WE 1500 TH FAZJCDRIUWE/-
*7:54pm is when the plane pulled into the gate at BOS yesterday.
93 -1 WE 22JUN22 CITY INFO
HOUR (LOCAL) LHR LEFT THE GATE
1725 TOOK OFF
1750 BOS ESTIMATED TIME OF DEPARTURE
1715 ESTIMATED TIME OF ARRIVAL
1845 IAD *1A PLANNED FLIGHT INFO* BA 29
3 -1 WE 22JUN22 ASMAPT ARR DY DEP DY CLASS/MEAL E
QP GRND EFT TTL LHR 1725 WE FAZJCDRIUWE/- 3
88 7:29 TPYBHKMLVSN/-
QOGX/-
BOS 1954 WE 1500 TH FAZJCDRIUWE/-
*7:54pm is when the plane pulled into the gate at BOS yesterday.
Jun 23, 2022, 7:38 am
#5
Join Date: Sep 2010
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Jun 23, 2022, 9:43 am
#6
Used to be 'Travelergcp'
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That doesn’t make any sense. Did they flat-out refuse to rebook anyone, even on their own flight ultimately the next day? Sure, Amtrak would’ve been faster, but some people would rather wait.
Jun 23, 2022, 10:53 am
#7
Original Poster
Join Date: Feb 2002
Posts: 3,926
Apparently they sent out a text some hours later that they would open the counter at Logan at midday.
My friend noticed it when she was already sitting on an alterative flight to DC that was due to leave at 5am.
I'm not saying it arrived just then but that's my impression.
The flight will depart Logan today at 5:15pm (check in closing 4:15pm) arriving Dulles 6:45pm.
The said meal vouchers and refreshments would be available.
My friend noticed it when she was already sitting on an alterative flight to DC that was due to leave at 5am.
I'm not saying it arrived just then but that's my impression.
The flight will depart Logan today at 5:15pm (check in closing 4:15pm) arriving Dulles 6:45pm.
The said meal vouchers and refreshments would be available.
Jun 23, 2022, 12:46 pm
#9
Join Date: May 2012
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Looks like the same thing happened to the Icelandair flight FI645 to IAD, which diverted to BOS. They are operating their BOS-IAD at 5:45pm today (as FI647). Wonder how their experience was.
Jun 23, 2022, 12:53 pm
#10
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Its probably been a case of we will fly this aircraft the rest of the way tomorrow evening when the crew rest period is over, anyone that needs to get there quicker can make there own way but because of the weather flight options may be limited this evening so you may want to look at amtrack
I can imagine some of that story has go lost as it progresses
I can imagine some of that story has go lost as it progresses
Last edited by scottishpoet; Jun 23, 2022 at 1:55 pm
Jun 23, 2022, 2:24 pm
#12
FlyerTalk Evangelist
Join Date: Jun 2004
Location: LON, ACK, BOS..... (Not necessarily in that order)
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Posts: 15,332
BA will have to go some distance if they want to beat VS for doing nothing for customers at BOS.
Was a few years ago and VS will have sharpened their act since then but still well worth a read.
https://www.fodors.com/community/eur...nt-not-511470/
Where We Went -- NOT!
Planned destination: London, UK, via Virgin Vacations
Actual destination: Logan Airport, Boston
Planned duration of trip: 6 days
Actual duration: 2 1/2 days
Best accommodations: Embassy Suites, East Boston (second night)
Worst accommodations: Terminal E, Logan Airport (first night, during a blizzard)
Planned destination: London, UK, via Virgin Vacations
Actual destination: Logan Airport, Boston
Planned duration of trip: 6 days
Actual duration: 2 1/2 days
Best accommodations: Embassy Suites, East Boston (second night)
Worst accommodations: Terminal E, Logan Airport (first night, during a blizzard)
https://www.fodors.com/community/eur...nt-not-511470/
Jun 23, 2022, 3:17 pm
#14
Join Date: Jul 2018
Posts: 1,349
I’d claim for the £520/€600 EC261, on the basis that after the weather cleared, BA was obliged to do everything short of an intolerable sacrifice to get the passengers to IAD.
I’d argue that rebooking on a joint venture partner wouldn’t be an intolerable sacrifice, for example. I’d also argue the “book yourself on amtrak” advice demonstrates no attempt to re route.
Can’t be sure it’ll work, but you might get a settlement.
I’d argue that rebooking on a joint venture partner wouldn’t be an intolerable sacrifice, for example. I’d also argue the “book yourself on amtrak” advice demonstrates no attempt to re route.
Can’t be sure it’ll work, but you might get a settlement.
Jun 23, 2022, 3:24 pm
#15
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Posts: 14,944
Not that I don't think BA shouldn't/couldn't have handled this better, but with how many airports and flights have been affected in the mid-Atlantic and northeast the last couple of days, there may not have been any availability at all, even to get one or two passengers on another airline, much less an A380 full. A friend flying from DCA today on AA reported that every flight she could hear/see is offering a minimum of $600 plus hotels, for people to volunteer to bump to flights in a few days. Her flight was completely empty except for her two days ago, and today, 30 minutes from boarding is showing as oversold. And I've seen similar reports from other airlines.