I've triggered Silver (A couple of questions)
#31
Join Date: Sep 2011
Location: BHD
Programs: BA Executive Club Silver
Posts: 575
#32
Join Date: Sep 2009
Location: Cambridge, UK
Programs: BAEC Silver, IHG Platinum
Posts: 1,368
The challenge now is to keep Silver when the thresholds go back to the usual 600 level.
#33
Original Poster
Join Date: Jan 2006
Location: GLA
Programs: BAEC Silver, Global Entry
Posts: 355
As it's 5 days since my welcome email, (& still the same issue), I called the exec club earlier, the chap I spoke to couldn't answer it either, he's raised a case which he says I should have resolved within 48/72 hours (Let's see what happens)
#34
Original Poster
Join Date: Jan 2006
Location: GLA
Programs: BAEC Silver, Global Entry
Posts: 355
An update on my scenario (But no further forward)
I got through to an agent via online chat re a cancelled flight this morning at 8am, got the cancelled flight changed, also asked them about having to pay for seat selection, I was told that as I was Bronze when I made the booking, that Silver status was not added to the booking, The agent advised they'd rectify by re adding exec club number, I was assured it was all done, I even queried If it would apply immediately, and I was told yes.
Just tried again now, logged out & back in of the app, & the website, tried different browsers etc, and, it's still saying I can reserve seats for a fee.
It all seems so unnecessarily difficult to get things working the way they should.
Feeling frustrated..
I got through to an agent via online chat re a cancelled flight this morning at 8am, got the cancelled flight changed, also asked them about having to pay for seat selection, I was told that as I was Bronze when I made the booking, that Silver status was not added to the booking, The agent advised they'd rectify by re adding exec club number, I was assured it was all done, I even queried If it would apply immediately, and I was told yes.
Just tried again now, logged out & back in of the app, & the website, tried different browsers etc, and, it's still saying I can reserve seats for a fee.
It all seems so unnecessarily difficult to get things working the way they should.
Feeling frustrated..
#35
Join Date: Jun 2019
Programs: BA Gold, EI, VS
Posts: 146
Having also just made Silver, I didn't know this about a checked bag on a non-BA hand baggage only fare. How does one go about this? I will be travelling from JFK-IND soon on AA in Y and have yet to book a flight but assumed I would have to pay the fee for a checked bag. How do I get the free checked bag? TIA
As @abraxias has already said, just ensure your BAEC number is present within the booking and you'll have nothing to worry about. With AA specifically, you will be permitted 2 x 23kg checked baggage allowance on a domestic HBO economy fare
Just note that it might still show up on Manage My Booking that you don't have any checked baggage allowance, however, ignore this and you will certainly be provided it at check-in at airport. Having said that AA is pretty good at coding in status benefits to reflect the allowance during online check-in.
Just note that it might still show up on Manage My Booking that you don't have any checked baggage allowance, however, ignore this and you will certainly be provided it at check-in at airport. Having said that AA is pretty good at coding in status benefits to reflect the allowance during online check-in.
Sorry to be a PITA, but if booking from the AA website, I already have an AAdvantage account and I would logically login with that account before making a booking as it has all my details saved. A dummy booking takes me all the way through to payment with no option to change my preferrred loyalty number to BAEC. Can I change that later through Manage My Booking (or the AA equivalent) or do I need to make a booking without logging into my AAdvantage account so I can add the BAEC number somewhere? I don't think I can book domestic US flights from ba.com, can I? Also should I get free seat selections a a Silver / OW Sapphire? Thank you.
Well your options are:
1. Book on aa.com without logging in, this will enable you to input your BAEC number during the booking process itself - this is what you would do, logically, if you wanted to have a BAEC number within the booking. The extra few minutes to fill in your details manually will save you extra work later on in the process and avoid needing to try one of the options below
2. If you've already made a booking whilst logged in on AA, then you can tweet AA, they are pretty good and they will help you get this change
3. Call AA and get it changed
4. Whilst I haven't tried this myself, you can try seeing if you can open the booking through RJ, MH or RAM's websites and see if it will allow you to change it there
All in all, you've nothing to worry. The easiest would be to go for option 1 right from the outset. And no you can't book solely US domestic flights on ba.com
1. Book on aa.com without logging in, this will enable you to input your BAEC number during the booking process itself - this is what you would do, logically, if you wanted to have a BAEC number within the booking. The extra few minutes to fill in your details manually will save you extra work later on in the process and avoid needing to try one of the options below
2. If you've already made a booking whilst logged in on AA, then you can tweet AA, they are pretty good and they will help you get this change
3. Call AA and get it changed
4. Whilst I haven't tried this myself, you can try seeing if you can open the booking through RJ, MH or RAM's websites and see if it will allow you to change it there
All in all, you've nothing to worry. The easiest would be to go for option 1 right from the outset. And no you can't book solely US domestic flights on ba.com