30 Mar : [Another] BA Global IT outage
Mar 30, 2022, 11:08 am
#61
Join Date: Aug 2010
Location: London Stratford, E7
Programs: BAEC Gold! Thanks to FT
Posts: 3,379
Arriving flights struggling for stand allocation.. when they have a remote one no disembarkation as no buses or air stairs but all check in desks are manned and it’s down to people not being familiar with travel documentation.
Only thing needed for todays BA bingo card is list,of flights arrived for which baggage won’t be delivered.
Only thing needed for todays BA bingo card is list,of flights arrived for which baggage won’t be delivered.
Mar 30, 2022, 11:09 am
#62
Join Date: Feb 2007
Location: London, UK
Programs: BA Gold, Hilton Diamond, IHG Spire
Posts: 1,242
Parents landed a couple of hours ago from LAX on BA268, still stuck on the plane and onward connection is cancelled. My mum seems to think that BA will book them a hotel for tonight. I would imagine it wouldn't be the best hotel and there's a chance they will all fill up. If you were i my shoes would you book something for them?
Can I claim later on Chase Sapphire Reserve CC?
Mike
Can I claim later on Chase Sapphire Reserve CC?
Mike
Mar 30, 2022, 11:12 am
#63
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,536
It seems to happen an awful lot these days. Between ba outages and immigration outages, there has been an unnaturally high number of days with major disruptions in the past 6-7 months…
Mar 30, 2022, 11:17 am
#64
Join Date: Sep 2009
Location: 30 miles from London
Programs: BAEC Gold, MUCCI, Elite Fan of MO, ALL Accor Live Gold
Posts: 1,483
I’m due to fly PRG-LHR tomorrow Thursday 31st 
. What do think my chances are of it happening?
It seems in manage my booking I can make changes, but I don’t really want to stay an extra night!
. What do think my chances are of it happening?It seems in manage my booking I can make changes, but I don’t really want to stay an extra night!
Mar 30, 2022, 11:24 am
#65
FlyerTalk Evangelist
Join Date: Feb 2004
Location: London
Programs: BA, VS, HH, IHG, MB, MR
Posts: 26,871
Flew into London City on KLM at 4.45, parked straight up, walked straight through immigration, was in the West End 30 minutes later. Looks like I dodged a bullet here in my enthusiasm to check out the KLM Crown Lounge with my BA-matched ITA Executive card :-)
Mar 30, 2022, 11:33 am
#66
Join Date: Apr 2010
Location: VIE
Programs: SAS EBS / *A Silver, Hilton Diamond, Radisson VIP, IHG Platinum Ambassador
Posts: 3,775
Confirming there is a meltdown at T3 as well. My flight to OSL is officially on time, but we're supposed to board in 8 minutes and we still don't have a gate so I guess that's not happening.
Mar 30, 2022, 11:38 am
#67
Join Date: Oct 2013
Location: BMA
Programs: SAS Eurobonus Gold Card
Posts: 324
Being reported on Twitter than BA staff are being offered double pay plus Ł25 per hour to do overtime tonight.
When does the overtime, EU compensation and duty of care costs start to outweigh being incredibly tight with spending on IT and infrastructure?
When does the overtime, EU compensation and duty of care costs start to outweigh being incredibly tight with spending on IT and infrastructure?
Mar 30, 2022, 11:44 am
#69
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
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Posts: 63,812
Have you checked MMB in BA.com? Or refreshed the cache on your phone App? I think all GVAs are now cancelled.
Mar 30, 2022, 11:45 am
#70
Join Date: Oct 2005
Location: London
Posts: 726
Being reported on Twitter than BA staff are being offered double pay plus Ł25 per hour to do overtime tonight.
https://twitter.com/MZulqarnainBut1/...085bNHTTlacaTw
When does the overtime, EU compensation and duty of care costs start to outweigh being incredibly tight with spending on IT and infrastructure?
https://twitter.com/MZulqarnainBut1/...085bNHTTlacaTw
When does the overtime, EU compensation and duty of care costs start to outweigh being incredibly tight with spending on IT and infrastructure?
Appallingly managed organisation.
Mar 30, 2022, 11:50 am
#71
Join Date: Sep 2019
Posts: 268
If true, fairly standard corporate spin technique for reputation management. Present a reduction in service as a service improvement in the name of reliability, without openly admitting you can't cope. Have seen it with UK train operators (eg Thameslink) in recent years when they couldn't operate their schedule reliably and moved to an "emergency timetable". Usually caused by staffing issues.
I don't see how it would improve the situation much with these periodic (and increasingly frequent) IT issues, except that obviously fewer scheduled flights would mean fewer delayed/cancelled flights (and less compensation to pay out). Presumably they will have to find a way to do it without breaking the slot usage rules, but I'm sure IAG has plenty of creativity when it comes to such things...
I don't see how it would improve the situation much with these periodic (and increasingly frequent) IT issues, except that obviously fewer scheduled flights would mean fewer delayed/cancelled flights (and less compensation to pay out). Presumably they will have to find a way to do it without breaking the slot usage rules, but I'm sure IAG has plenty of creativity when it comes to such things...
Regarding the unnatural periods of disruption, I do recall recurring IT issues I had in the large financial business I worked in. We eventually traced these to a disaffected Techie. I hope that isn't the case here. Whatever, the fragility of BA's IT has been around for an age.
Mar 30, 2022, 11:58 am
#73
Join Date: Aug 2001
Location: London. Edinburgh, Cornwall
Programs: BA GGL, British Midland Lifetime* Loser
Posts: 7,950
Mar 30, 2022, 12:04 pm
#74
Join Date: Feb 2011
Posts: 373
How long is the madness going to go on for?
... and more importantly, how is it going to be solved? It's becoming a complete farce. Being based in EDI, I don't have many options if I want to have status with an airline, but considering switching to SkyTeam.
Mar 30, 2022, 12:06 pm
#75
Join Date: Feb 2012
Location: London
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