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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

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Old Sep 19, 2021, 1:29 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sayling
Have your double Tier Points posted? If not (and 30 days 14 working days (changed Dec 2022) - have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.

This post contains:
  • Link to saved copies of the Terms and Conditions (UK)
  • Change history of the UK T&C
  • Current UK T&C (when maintained)
  • Some FAQs originally compiled by firstlight (I think)
  • Original US T&C added by Oxon Flyer
Historical T&C (UK)
See this post for historical terms and conditions

Change history:
Changes, correct as at 27 September 2023
  1. Condition 1.b) addition: "Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points."
  2. Condition 1.e) addition (original 1.e now 1.g): "The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days."
  3. Condition 1.f) addition: "Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify."
As at 20 July 2023, extended to 31 December 2024
Now extended to 31 December 2023

Changes, correct as at 20 July 2023
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024."

Changes, correct as at 26 June 2023 (assumed - webpage states as 'at 26 June 2022' in condition 9 as at 7/7/2023)
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2023."
  2. Condition 1.d) changed to: "The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.", with original 1.d) now as 1.e)
  3. Condition 4. now refers to "within 14 working days of the return flight"

Changes, 'correct as at 20 December 2022':
  1. Condition 1.c) changed to: "The hotel/car element must be for a minimum of five nights for travel before 31 December 2023" (was 'whole trip')
  2. Condition 4. changed to: "Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return sector which is part of a Qualifying Booking." (was 30 / 60 days) - possibly due to automation of the process

Link to full conditions: https://www.britishairways.com/en-gb...le-tier-pointsDouble Tier Points Terms and Conditions (UK)

This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.

1. A “Qualifying Booking” is a British Airways Holidays booking that meets all of the following criteria:

a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.

b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible. Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points.

c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024.

d) The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.

e) The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days.

f) Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify.

g) The participant must register their British Airways Executive Club number against their booking prior to travel.

2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All holiday packages are offered subject to availability.

7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 September 2023.

10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.

Frequently Asked Questions

1. Do the points post automatically?
There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. As of May 2023, when the automated crediting works, it appears to happen 2-3 weeks after the holiday concludes, on a Wednesday. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.

2. I’ve waited for a very long time and the points have not posted. What can I do?
See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.

3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?
Now 14 working days after return. There’s mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.

4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?
The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, there’s no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.

5. Does the offer work just for the person booking /paying or for all passengers?
It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.

6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?
It appears you have to have 5 hotel nights or five nights car hire in the booking: a night flight doesn’t count but if it’s all booked at one time then you can stay in multiple hotels (split stay)

7. Is there any limit to the number of bonus tier points I can get from the promotion?
Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.

8. Can I get upgraded status by using bonus Tier Points?
Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer

9. Do multi-stop tickets work?
Yes, a number of posters have had success – all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.

10. What if my flight is disrupted / cancelled?
If your flights are changed at the last moment BA Holidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. It’s thought that you might get the bonus TPs but there’s no definite confirmation of this.

11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?
Yes, up until the end of the 2022.

12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?
Yes, if you get over 2500 or 3500 TPs in total as normal.

13. What about using vouchers or Upgrade with Avios with the offer?
Redemption holidays (avios plus a combination hotel) don’t qualify. Using UUA or vouchers (for which you have to call BA Holidays to use)- it’s not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.

14. Do bonus TPs count towards lifetime tier point totals?
Yes.

15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?
The answer seems to be... depends on when you made the booking! Check the T&Cs for dates, but for bookings made prior to 26 June 2023, no. There is at least one poster who has not picked up the car and got the double tier points - although, in that case, Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently were getting the bonus points.

16. What happens if I booked according to the offer but then my flights / other arrangements get changed by BA holidays due to cancellations?
When you book it's worth getting a hard copy of your receipt as evidence. This will show you are in accordance with the offer terms. If things get changed later by BAH you can apply to BA to get the original offer TPs bonus TPs and Avios. This has worked for one person at least but you may have to be persistent.




Initial US terms and conditions
These seem to vary from the terms available for holidays originating from the UK.


This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.


1. A “Qualifying Booking” is a British Airways vacation booking that meets all of the following criteria:

a)       The booking must be for a British Airways Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the USA only, booked in one transaction.

b)      The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways vacation package that are provided by other airline partners that do not have a BA flight number will not be eligible.

c)       The hotel/car element of the package must be booked and used for the full duration of the vacation package, which must be a minimum of five nights, with the flights completed on or before 31 December 2024.

d)      The participant must register their British Airways Executive Club number against their booking prior to travel.



2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the USA which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All vacation packages are offered subject to availability.

7. British Airways vacation booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 July 2023.

10. British Airways is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.

13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

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Old Nov 10, 2021, 2:53 am
  #481  
 
Join Date: Jan 2019
Programs: BA Gold
Posts: 146
Just to keep everyone informed here.
I contacted the email address at the top of this thread to ask if my holiday that I have booked in First to Washington DC in Feb next year qualified - I booked via "find our cheapest flights" and chose a hotel from the list provided on subsequent screens.
After a week I got a reply saying they would forward my question to BA Holidays, few days later I got a response saying it did qualify - so thats great news for me and shows that other methods of booking other than "flight+hotel" should qualify (as long as all t&c's are met also).
Thanks for every ones replies here.
rolandrat is online now  
Old Nov 10, 2021, 3:34 am
  #482  
 
Join Date: Jul 2020
Location: UK
Programs: BAEC Gold
Posts: 250
Interesting discussion and useful data points.

I am pretty confident our 5 night trip to Vegas over NY, in F, will hit the spot for double TP’s even if I have to chase them. But I am wondering if it’s worth adding an extra hotel night or car rental day to a multi-city trip in March just to meet that criteria? It’s multi-city, way over 5 nights in total, but no stays or rentals booked via BA longer than 4 days/nights at present?
Alan T is offline  
Old Nov 10, 2021, 3:45 am
  #483  
 
Join Date: Mar 2017
Location: Lincolnshire, UK
Programs: BA GGL - maybe only briefly!
Posts: 1,378
Originally Posted by Alan T
But I am wondering if it’s worth adding an extra hotel night or car rental day to a multi-city trip in March just to meet that criteria?
It does say in the Ts&Cs that the car/hotel have to be booked at the same time - in the same transaction, and not added later. Whether the fact that you've already booked for at least some of the time makes any difference I don't know but I think I would anticipate it not qualifying.
vintagepilot is offline  
Old Nov 10, 2021, 4:39 am
  #484  
 
Join Date: Aug 2016
Programs: BAEC GOLD, Star Alliance, HH Gold
Posts: 76
Completed a flight and car booking in club for 6 days from LHR over a month ago. We emailed address at the top of the thread, reply came informing us it will be forwarded to BAH to investigate.
They answered yesterday denying us double points saying it wasn’t a package and sent us a link to the web address we need to use to book.
When we booked through the BA website we selected flight and car but at the end it didn’t say double points but it did if we changed the booking to economy so assumed it was an IT glitch.
The cost showed as flight and car together each, plus the car was included in the booking on the same PNR. So to us looks like a package. So when is a package not a package.
I guess we need to appeal if only to find out why it isn’t a package.
Light Travellers is offline  
Old Nov 10, 2021, 4:43 am
  #485  
 
Join Date: Mar 2017
Location: Lincolnshire, UK
Programs: BA GGL - maybe only briefly!
Posts: 1,378
Originally Posted by Light Travellers
The cost showed as flight and car together each, plus the car was included in the booking on the same PNR. So to us looks like a package. So when is a package not a package.
I guess we need to appeal if only to find out why it isn’t a package.
Did it allow you to pay only a deposit?

I cant remember exactly how we booked, but it was definitely all done together, in a single transaction. I emailed and proactively made that point and the points were awarded with no fuss. I would think that if you can show that it was a single transaction you should qualify.
vintagepilot is offline  
Old Nov 10, 2021, 4:54 am
  #486  
 
Join Date: Mar 2018
Programs: BAEC, Virgin Flying Club
Posts: 127
Think I know the answer to this, but if I have a tier point collection year ending April 4th and travel out on the 31st March & return on the 5th April - will the bonus tier points all be backdated assigned to the previous year? Ideally I would love them all (outbound + return) to be included in next years total.
sbonathan is offline  
Old Nov 10, 2021, 4:59 am
  #487  
 
Join Date: Jun 2015
Location: LON
Programs: FB Gold, SPG Plat
Posts: 110
Originally Posted by sbonathan
Think I know the answer to this, but if I have a tier point collection year ending April 4th and travel out on the 31st March & return on the 5th April - will the bonus tier points all be backdated assigned to the previous year? Ideally I would love them all (outbound + return) to be included in next years total.
the bonus is backdated. And btw usually collection year ends on 8th of a month.

Last edited by Dlougach; Nov 10, 2021 at 5:13 am Reason: he->the
Dlougach is offline  
Old Nov 10, 2021, 5:04 am
  #488  
 
Join Date: Aug 2016
Programs: BAEC GOLD, Star Alliance, HH Gold
Posts: 76
Originally Posted by vintagepilot
Did it allow you to pay only a deposit?

I cant remember exactly how we booked, but it was definitely all done together, in a single transaction. I emailed and proactively made that point and the points were awarded with no fuss. I would think that if you can show that it was a single transaction you should qualify.
I cant remember if it allowed us to pay a deposit. We paid the whole amount but booking was made 3 weeks before our travel date. I dont know if that makes a difference.
Light Travellers is offline  
Old Nov 10, 2021, 8:06 am
  #489  
 
Join Date: Sep 2008
Location: LON
Programs: BAEC - Silver, Virgin Flying Club, Delta Skymiles
Posts: 229
Woop! Finally got our double TP posted today which takes us to the magic land of Silver. Had to drop an email to the link above about five weeks after return. Some posters may remember me as the one denied a car rental at arrival due to misunderstanding about driver licenses and home addresses. Ultimately we paid for the car but did not pick it up, so essentially paid for our Silver status. Alls well that ends well.

We are 615 TP short of Gold and our year ends in June. Any thoughts on achieving that from Feb next year?
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sondra_finchley is offline  
Old Nov 10, 2021, 9:23 am
  #490  
 
Join Date: May 2021
Location: ZRH
Programs: AY Plat, Swiss SEN, Hertz Gold, HH Gold, Marriott Gold, Sixt Platinum
Posts: 82
Hi,

is there a Limitation, how often you can use this offer per BAEC-Account?

My plan is, to go from Saturday to Friday (Week 1; GLA-LHR-ATH or MLA) with a car rental, direct followed by Saturday to Friday (Week 2; EDI-LHR-ATH or MLA) with a Hotel. When this works, it will be lovly 960TP (480TP regular and 480TP through Double TP-Offer) for 1600.- GBP..... not good, not bad.... But I`ve only 2 weeks holidays left and I need some recreation ;-)

Another idea is to make a little TP-Run: EDI-LHR-MAD/MAD-LHR-HEL-TLL/ TLL-HEL-AGP-MAD/ MAD-LHR-ATH/ ATH-LHR-EDI with bring me 520TP for 1190.- GBP, but without any Hotels....
dennyzrh is offline  
Old Nov 10, 2021, 11:27 am
  #491  
 
Join Date: Jan 2012
Location: London
Programs: BAEC GGL, BA Amex PP
Posts: 1,051
There's nothing in the Ts and Cs (the version I saved down in September) that limits number of times it can be used. I originally had 2 booked but then cancelled the second one as other good TP runs came up that didn't need me to go for 5 nights.




nh1980 is offline  
Old Nov 10, 2021, 12:06 pm
  #492  
 
Join Date: Dec 2017
Posts: 833
Originally Posted by vintagepilot
Did it allow you to pay only a deposit?
I think this "saved" me on an upcoming booking. I initially booked a trip the "bad" way, but wasn't given the option to pay a deposit. I then went back in again and did it the "correct" way and got a completely different payment screen, which allowed me to pay the deposit, so pretty sure all my bookings are BAH.

I used "bad" and "correct" in quotes - because I'm convinced that both methods meet the T&Cs, even if BAH are rejecting some.
zen100 is offline  
Old Nov 12, 2021, 4:48 am
  #493  
 
Join Date: Jun 2013
Location: UK
Programs: BA GGL, BA Amex Prem, Amex Plat, Hilton Diamond, Sir Crazy8534 de l'ordres des aides de Pucci
Posts: 4,470
Feeling a little sheepish now but nevertheless reporting that the nested domestics without car collection have been deemed eligible.
Will100 likes this.
crazy8534 is online now  
Old Nov 12, 2021, 9:42 am
  #494  
 
Join Date: Apr 2018
Location: London
Programs: BA Silver (for now)
Posts: 1,000
Originally Posted by crazy8534
Feeling a little sheepish now but nevertheless reporting that the nested domestics without car collection have been deemed eligible.
What was your itinerary?

I could so with a car for a week over Xmas in London (where we live) and could be up for an elaborate nested domestic.
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Will100 is offline  
Old Nov 12, 2021, 11:37 am
  #495  
 
Join Date: Jun 2013
Location: UK
Programs: BA GGL, BA Amex Prem, Amex Plat, Hilton Diamond, Sir Crazy8534 de l'ordres des aides de Pucci
Posts: 4,470
Originally Posted by Will100
What was your itinerary?

I could so with a car for a week over Xmas in London (where we live) and could be up for an elaborate nested domestic.
Just variations of EDI-LHR // LHR-EDI-LHR // LHR-EDI. Never collected any cars although I did check in with Avis and obviously still paid for them. Should be easy enough to arrange, just make sure your shortest booking is at least 5 nights and probably best not to ask for the extra TPs for all of the individual bookings in the same email!
Will100 likes this.
crazy8534 is online now  


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