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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

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Old Sep 19, 2021, 1:29 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sayling
Have your double Tier Points posted? If not (and 30 days 14 working days (changed Dec 2022) - have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.

This post contains:
  • Link to saved copies of the Terms and Conditions (UK)
  • Change history of the UK T&C
  • Current UK T&C (when maintained)
  • Some FAQs originally compiled by firstlight (I think)
  • Original US T&C added by Oxon Flyer
Historical T&C (UK)
See this post for historical terms and conditions

Change history:
Changes, correct as at 27 September 2023
  1. Condition 1.b) addition: "Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points."
  2. Condition 1.e) addition (original 1.e now 1.g): "The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days."
  3. Condition 1.f) addition: "Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify."
As at 20 July 2023, extended to 31 December 2024
Now extended to 31 December 2023

Changes, correct as at 20 July 2023
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024."

Changes, correct as at 26 June 2023 (assumed - webpage states as 'at 26 June 2022' in condition 9 as at 7/7/2023)
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2023."
  2. Condition 1.d) changed to: "The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.", with original 1.d) now as 1.e)
  3. Condition 4. now refers to "within 14 working days of the return flight"

Changes, 'correct as at 20 December 2022':
  1. Condition 1.c) changed to: "The hotel/car element must be for a minimum of five nights for travel before 31 December 2023" (was 'whole trip')
  2. Condition 4. changed to: "Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return sector which is part of a Qualifying Booking." (was 30 / 60 days) - possibly due to automation of the process

Link to full conditions: https://www.britishairways.com/en-gb...le-tier-pointsDouble Tier Points Terms and Conditions (UK)

This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.

1. A “Qualifying Booking” is a British Airways Holidays booking that meets all of the following criteria:

a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.

b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible. Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points.

c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024.

d) The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.

e) The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days.

f) Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify.

g) The participant must register their British Airways Executive Club number against their booking prior to travel.

2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All holiday packages are offered subject to availability.

7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 September 2023.

10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.

Frequently Asked Questions

1. Do the points post automatically?
There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. As of May 2023, when the automated crediting works, it appears to happen 2-3 weeks after the holiday concludes, on a Wednesday. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.

2. I’ve waited for a very long time and the points have not posted. What can I do?
See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.

3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?
Now 14 working days after return. There’s mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.

4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?
The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, there’s no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.

5. Does the offer work just for the person booking /paying or for all passengers?
It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.

6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?
It appears you have to have 5 hotel nights or five nights car hire in the booking: a night flight doesn’t count but if it’s all booked at one time then you can stay in multiple hotels (split stay)

7. Is there any limit to the number of bonus tier points I can get from the promotion?
Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.

8. Can I get upgraded status by using bonus Tier Points?
Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer

9. Do multi-stop tickets work?
Yes, a number of posters have had success – all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.

10. What if my flight is disrupted / cancelled?
If your flights are changed at the last moment BA Holidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. It’s thought that you might get the bonus TPs but there’s no definite confirmation of this.

11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?
Yes, up until the end of the 2022.

12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?
Yes, if you get over 2500 or 3500 TPs in total as normal.

13. What about using vouchers or Upgrade with Avios with the offer?
Redemption holidays (avios plus a combination hotel) don’t qualify. Using UUA or vouchers (for which you have to call BA Holidays to use)- it’s not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.

14. Do bonus TPs count towards lifetime tier point totals?
Yes.

15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?
The answer seems to be... depends on when you made the booking! Check the T&Cs for dates, but for bookings made prior to 26 June 2023, no. There is at least one poster who has not picked up the car and got the double tier points - although, in that case, Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently were getting the bonus points.

16. What happens if I booked according to the offer but then my flights / other arrangements get changed by BA holidays due to cancellations?
When you book it's worth getting a hard copy of your receipt as evidence. This will show you are in accordance with the offer terms. If things get changed later by BAH you can apply to BA to get the original offer TPs bonus TPs and Avios. This has worked for one person at least but you may have to be persistent.




Initial US terms and conditions
These seem to vary from the terms available for holidays originating from the UK.


This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.


1. A “Qualifying Booking” is a British Airways vacation booking that meets all of the following criteria:

a)       The booking must be for a British Airways Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the USA only, booked in one transaction.

b)      The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways vacation package that are provided by other airline partners that do not have a BA flight number will not be eligible.

c)       The hotel/car element of the package must be booked and used for the full duration of the vacation package, which must be a minimum of five nights, with the flights completed on or before 31 December 2024.

d)      The participant must register their British Airways Executive Club number against their booking prior to travel.



2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the USA which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All vacation packages are offered subject to availability.

7. British Airways vacation booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 July 2023.

10. British Airways is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.

13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

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Old Sep 1, 2022, 2:56 pm
  #1711  
 
Join Date: Jan 2020
Programs: BAEC (Gold) , Accor (Gold) , IHG
Posts: 684
Originally Posted by Dselvan
Can you please share some good “not bad prices” since am struggling to find good sale prices for next years on multiple destinations in Club.
are you assuming all routes are on offer?
Or have you looked at the routes defined in the Sale terms?
Delboy65 is offline  
Old Sep 1, 2022, 3:05 pm
  #1712  
 
Join Date: Jan 2013
Location: UK
Programs: BA Gold, Hilton Diamond
Posts: 805
Originally Posted by Delboy65
are you assuming all routes are on offer?
Or have you looked at the routes defined in the Sale terms?
Only sales route at different times of year next year out of the exclusion dates. Still nothing long haul that was “sale” price. Maybe I am not looking hard enough. Will keep looking over the weekend.
Dselvan is offline  
Old Sep 1, 2022, 3:09 pm
  #1713  
 
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,354
Originally Posted by Delboy65
Been looking at a trip to far east, especially BKK, where a transit via either DOH or HKG is required however am confused re TP earning

The QR operated flights both have BA numbers (so assume both earn 140 in biz)

But via HKG, the leg to BKK has only a CX flight number.. so, when using the BA TP CALC should I select CX to know the TPs I'll earn?
technically the flights should have BA codeshare numbers to qualify. This is OK for most QR flights notcso sure about CX. We've personally got the bonus points from QR flights without a BA codeshare but this was after a BAH initiated change so you might not qualify if you start off with non codeshare flights.
firstlight is offline  
Old Sep 1, 2022, 3:25 pm
  #1714  
 
Join Date: Jun 2016
Location: London
Programs: BAEC Gold
Posts: 2,224
I have an existing booking which, I believe, may qualify. It is LHR-DFW-YYC-DFW-LHR and booked end to end with BA including hire car. However, while the DFW-YYC carries a BA codeshare flight number, the YYC-DFW sector doesn't! Does that count as a "BA marketed flight"?

Last edited by TedToToe; Sep 1, 2022 at 3:31 pm
TedToToe is offline  
Old Sep 1, 2022, 7:41 pm
  #1715  
 
Join Date: Mar 2018
Location: EDI
Programs: BAEC GGL
Posts: 181
Oh rollocks! I planned my whole renewal year around this promotion and when I didn’t get the tier points in any meaningful timescale I made sure that we did our additional travel so it wouldn’t be an issue and would at least help for next year. Thanks to BA now getting their stuff in order a year late, I know have an unexpected extra 600 tier points that expire next week! My Iceland trip ended 18th August and the double TP landed today.
JP Flyer is offline  
Old Sep 2, 2022, 1:29 am
  #1716  
 
Join Date: Jan 2010
Location: Ealing
Programs: Usual Amex Cent. GGL.
Posts: 1,489
Having waited months for an early June flight to credit I was pleasantly surprised to see that our last double bonus posted less than three weeks after the final flight.
Deckard is offline  
Old Sep 2, 2022, 1:36 am
  #1717  
 
Join Date: Jul 2020
Location: UK
Programs: BAEC Gold
Posts: 250
Originally Posted by TedToToe
I have an existing booking which, I believe, may qualify. It is LHR-DFW-YYC-DFW-LHR and booked end to end with BA including hire car. However, while the DFW-YYC carries a BA codeshare flight number, the YYC-DFW sector doesn't! Does that count as a "BA marketed flight"?
No.

b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible.

However, you may wish to note I had DTPs allocated for all the BA codeshare flights in a BAH, but not the single AA only one, which I claimed manually anyway?
Alan T is offline  
Old Sep 2, 2022, 1:42 am
  #1718  
 
Join Date: Jul 2020
Location: UK
Programs: BAEC Gold
Posts: 250
Originally Posted by CatchThePigeon
Not clear from Wiki. When do you have to book the BAH by?
It’s not clear ( these T&Cs are better than the last lot, but still could do with some added precision!), if travel has to be completed by 30.9.23 so you might want to err on the side of caution, given you need a 5 night trip ( although as you can see above others have had DTPs for less than this! I assume BA have just taken the easy road with the automation before the intern goes back to Uni?).
Alan T is offline  
Old Sep 2, 2022, 2:23 am
  #1719  
 
Join Date: Feb 2012
Location: London
Programs: Sir Ratechaser Seigneur de la Patience d'un Saint (Mucci), BA Silver, Starbucks Gold
Posts: 2,570
Originally Posted by Alan T
No.

b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible.

However, you may wish to note I had DTPs allocated for all the BA codeshare flights in a BAH, but not the single AA only one, which I claimed manually anyway?
Im a bit curious about this one - when I was looking earlier this year at BAH options to Mexico, it would only give me the option of direct/indirect routings that had BA codeshare flight numbers - it was actually quite annoying because there were some cheaper and well timed AA indirect flights that wouldn't show up (although I could book them as a part of a package with other OTAs).

So are there actually circumstances where a BAH search will bring up any flights that have no codeshare flight number?
ratechaser is offline  
Old Sep 2, 2022, 2:36 am
  #1720  
 
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,354
Originally Posted by ratechaser
Im a bit curious about this one - when I was looking earlier this year at BAH options to Mexico, it would only give me the option of direct/indirect routings that had BA codeshare flight numbers - it was actually quite annoying because there were some cheaper and well timed AA indirect flights that wouldn't show up (although I could book them as a part of a package with other OTAs).

So are there actually circumstances where a BAH search will bring up any flights that have no codeshare flight number?
Yes, this was pre pandemic so not sure it applies now.

We went to Bali with a BAH booking and it booked Garuda from Singapore to Denpasar and back.
firstlight is offline  
Old Sep 2, 2022, 2:43 am
  #1721  
 
Join Date: Jul 2020
Location: UK
Programs: BAEC Gold
Posts: 250
Originally Posted by ratechaser

So are there actually circumstances where a BAH search will bring up any flights that have no codeshare flight number?
Good question? I ended up on an AA code only flight as the codeshare got cancelled and was replaced by BAH manually on the phone with a direct AA non codeshare replacement. I could have possibly got indirect codeshare flights but they did not suit.

When my TPs posted, I got all but the AA code only leg, so I contacted the FT helper and got them credited. When they doubled up recently, unexpected too as I thought the trip did not qualify, only the codeshare flights doubled up.

I would note that trip had a LAX>LAS leg and the booking engine only offered the one late afternoon departure all day, so we had LAX lounge crawl of sorts. When I rebooked the cancelled codeshare flight I did ask about an earlier connection and was told ‘no’ as it was the only codeshare?
Alan T is offline  
Old Sep 2, 2022, 2:50 am
  #1722  
 
Join Date: Mar 2017
Location: AMS
Programs: BAEC Silver, Flying Blue Gold, TK M&S Nobody
Posts: 2,486
Originally Posted by Alan T
It’s not clear ( these T&Cs are better than the last lot, but still could do with some added precision!), if travel has to be completed by 30.9.23 so you might want to err on the side of caution, given you need a 5 night trip ( although as you can see above others have had DTPs for less than this! I assume BA have just taken the easy road with the automation before the intern goes back to Uni?).
This inspecificity is really quite annoying for a September renewer! Hopefully they'll clarify long before I can feasibly book anything.
etiene is online now  
Old Sep 2, 2022, 4:24 am
  #1723  
 
Join Date: Feb 2020
Programs: British Airways Executive Club Gold, Marriott Bonvoy Titanium Elite, Hilton Diamond, IHG Diamond Amb
Posts: 1,774
I was reading the article about the double TP offer extension on TLFL this morning and noticed that the author reckons that:

  • UPDATE: The whole booking does not need be with BA Holidays – so you can now book a 10 day trip for example and have 5 days car hire or hotel and flights with BA and then go off with your own hotel/car bookings. This has changed from before when you had to book the whole trip with BA.”

I can’t quite decide if the T&Cs support this assertion - what do people think?

https://www.turningleftforless.com/g...ints-extended/
Radiation Station is offline  
Old Sep 2, 2022, 4:28 am
  #1724  
 
Join Date: Jul 2020
Location: UK
Programs: BAEC Gold
Posts: 250
Originally Posted by Radiation Station
I was reading the article about the double TP offer extension on TLFL this morning and noticed that the author reckons that:

  • UPDATE: The whole booking does not need be with BA Holidays – so you can now book a 10 day trip for example and have 5 days car hire or hotel and flights with BA and then go off with your own hotel/car bookings. This has changed from before when you had to book the whole trip with BA.”

I can’t quite decide if the T&Cs support this assertion - what do people think?

https://www.turningleftforless.com/g...ints-extended/
Well, that is certainly the case with the trip I have now got DTPs for last March. I had no BA booked hotels and 2 out of 3 car rentals with BA and still got them. And thats how I read the T&Cs now revised.
Alan T is offline  
Old Sep 2, 2022, 5:44 am
  #1725  
 
Join Date: Nov 2017
Posts: 1,197
So I've still not had mine for a holiday taken about two months ago. I assume I should give up on it happening automatically and contact them?

I'm disappointed as supposedly they'd "sorted out" the issue of them not posting.
RG1X is offline  


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