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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

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Old Sep 19, 2021, 1:29 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sayling
Have your double Tier Points posted? If not (and 30 days 14 working days (changed Dec 2022) - have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.

This post contains:
  • Link to saved copies of the Terms and Conditions (UK)
  • Change history of the UK T&C
  • Current UK T&C (when maintained)
  • Some FAQs originally compiled by firstlight (I think)
  • Original US T&C added by Oxon Flyer
Historical T&C (UK)
See this post for historical terms and conditions

Change history:
Changes, correct as at 27 September 2023
  1. Condition 1.b) addition: "Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points."
  2. Condition 1.e) addition (original 1.e now 1.g): "The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days."
  3. Condition 1.f) addition: "Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify."
As at 20 July 2023, extended to 31 December 2024
Now extended to 31 December 2023

Changes, correct as at 20 July 2023
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024."

Changes, correct as at 26 June 2023 (assumed - webpage states as 'at 26 June 2022' in condition 9 as at 7/7/2023)
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2023."
  2. Condition 1.d) changed to: "The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.", with original 1.d) now as 1.e)
  3. Condition 4. now refers to "within 14 working days of the return flight"

Changes, 'correct as at 20 December 2022':
  1. Condition 1.c) changed to: "The hotel/car element must be for a minimum of five nights for travel before 31 December 2023" (was 'whole trip')
  2. Condition 4. changed to: "Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return sector which is part of a Qualifying Booking." (was 30 / 60 days) - possibly due to automation of the process

Link to full conditions: https://www.britishairways.com/en-gb...le-tier-pointsDouble Tier Points Terms and Conditions (UK)

This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.

1. A “Qualifying Booking” is a British Airways Holidays booking that meets all of the following criteria:

a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.

b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible. Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points.

c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024.

d) The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.

e) The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days.

f) Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify.

g) The participant must register their British Airways Executive Club number against their booking prior to travel.

2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All holiday packages are offered subject to availability.

7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 September 2023.

10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.

Frequently Asked Questions

1. Do the points post automatically?
There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. As of May 2023, when the automated crediting works, it appears to happen 2-3 weeks after the holiday concludes, on a Wednesday. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.

2. I’ve waited for a very long time and the points have not posted. What can I do?
See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.

3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?
Now 14 working days after return. There’s mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.

4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?
The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, there’s no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.

5. Does the offer work just for the person booking /paying or for all passengers?
It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.

6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?
It appears you have to have 5 hotel nights or five nights car hire in the booking: a night flight doesn’t count but if it’s all booked at one time then you can stay in multiple hotels (split stay)

7. Is there any limit to the number of bonus tier points I can get from the promotion?
Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.

8. Can I get upgraded status by using bonus Tier Points?
Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer

9. Do multi-stop tickets work?
Yes, a number of posters have had success – all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.

10. What if my flight is disrupted / cancelled?
If your flights are changed at the last moment BA Holidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. It’s thought that you might get the bonus TPs but there’s no definite confirmation of this.

11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?
Yes, up until the end of the 2022.

12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?
Yes, if you get over 2500 or 3500 TPs in total as normal.

13. What about using vouchers or Upgrade with Avios with the offer?
Redemption holidays (avios plus a combination hotel) don’t qualify. Using UUA or vouchers (for which you have to call BA Holidays to use)- it’s not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.

14. Do bonus TPs count towards lifetime tier point totals?
Yes.

15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?
The answer seems to be... depends on when you made the booking! Check the T&Cs for dates, but for bookings made prior to 26 June 2023, no. There is at least one poster who has not picked up the car and got the double tier points - although, in that case, Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently were getting the bonus points.

16. What happens if I booked according to the offer but then my flights / other arrangements get changed by BA holidays due to cancellations?
When you book it's worth getting a hard copy of your receipt as evidence. This will show you are in accordance with the offer terms. If things get changed later by BAH you can apply to BA to get the original offer TPs bonus TPs and Avios. This has worked for one person at least but you may have to be persistent.




Initial US terms and conditions
These seem to vary from the terms available for holidays originating from the UK.


This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.


1. A “Qualifying Booking” is a British Airways vacation booking that meets all of the following criteria:

a)       The booking must be for a British Airways Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the USA only, booked in one transaction.

b)      The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways vacation package that are provided by other airline partners that do not have a BA flight number will not be eligible.

c)       The hotel/car element of the package must be booked and used for the full duration of the vacation package, which must be a minimum of five nights, with the flights completed on or before 31 December 2024.

d)      The participant must register their British Airways Executive Club number against their booking prior to travel.



2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the USA which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All vacation packages are offered subject to availability.

7. British Airways vacation booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 July 2023.

10. British Airways is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.

13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

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Old Aug 26, 2022, 1:32 pm
  #1636  
 
Join Date: Oct 2021
Location: Newcastle upon Tyne, UK
Programs: BA Executive Club (Silver), Virgin Flying Club (Silver)
Posts: 18
I had mine post today also, it was a couple of hours after giving my security details on a twitter DM so that might have done the trick or maybe coincidence. Right how to find 35TP before October 8
Anvil1984 is offline  
Old Aug 26, 2022, 2:00 pm
  #1637  
 
Join Date: Mar 2018
Location: EDI
Programs: BAEC GGL
Posts: 181
Originally Posted by Anvil1984
I had mine post today also, it was a couple of hours after giving my security details on a twitter DM so that might have done the trick or maybe coincidence. Right how to find 35TP before October 8
£136 will get you a CE flight to London from NCL on Saturday the 1st on the 20:40 flight. A night at the Sofitel and then a Sunday in London?
JP Flyer is offline  
Old Aug 26, 2022, 2:13 pm
  #1638  
 
Join Date: May 2010
Location: Scotland
Programs: BA Exec Club (Silver)
Posts: 454
Originally Posted by GlasgowBlue
My experience is now similar to that of a few of those posting above.

Return flights from a qualifying BAH were mid July. The bonus TPs will take me over the line for silver and I had a trip recently that the benefits of silver would’ve been handy.

Sent an email to all the email address in the wiki and the couple of BAHs addresses mentioned on this thread with all the required details of all three of us that were travelling.

I did this two weeks after the returns flights and once more a week after that.

We’re all in the same HHA. I was the booker. One of our household has now has their bonus TPs posted, almost exactly 30 days after the return flights. The other two of us on the booking are still waiting.
Another update. The bonus TPs for myself and the other member of our HHA posted today.

Seems to have been a real blitz of the back log in the last week or so and certainly today.

My status on the app and BA.com has updated to silver immediately.
GlasgowBlue is offline  
Old Aug 26, 2022, 2:22 pm
  #1639  
 
Join Date: Oct 2021
Location: Newcastle upon Tyne, UK
Programs: BA Executive Club (Silver), Virgin Flying Club (Silver)
Posts: 18
Originally Posted by JP Flyer
£136 will get you a CE flight to London from NCL on Saturday the 1st on the 20:40 flight. A night at the Sofitel and then a Sunday in London?
Would have been a good option but I need to be in London earlier. The Sunday you mention is London Marathon day and I'm an idiot... I mean I'm running in the race. Need to collect my number Saturday afternoon. I'll suss something out!!
Anvil1984 is offline  
Old Aug 27, 2022, 7:34 am
  #1640  
 
Join Date: Feb 2019
Location: UK. West Sussex
Programs: BAEC. Gold
Posts: 786
Originally Posted by Delboy65
Mine hit too today from a trip completed on July 1st
I had sent an email 3 weeks ago to the BAH address, and again this morning
From the posts above I assume that the emails did nothing 🤔

That is exactly 8 weeks
Not even the full 60 days

Excellent news
There's hope for the rest of us, who will be travelling over the next couple of months and need the TPs before year end for the reduced threashold
Fatdickie is offline  
Old Aug 27, 2022, 8:04 am
  #1641  
 
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,354
Originally Posted by Fatdickie
That is exactly 8 weeks
Not even the full 60 days

Excellent news
There's hope for the rest of us, who will be travelling over the next couple of months and need the TPs before year end for the reduced threashold
I'd assume that by October the volume of holidays taking the offer will have decreased and double points award should be fast. We have one 1120 tp trip booked for gold retention, probably need to sort another to make ggl retention before the points threshold increases.
Fatdickie and sayling like this.
firstlight is offline  
Old Aug 27, 2022, 12:35 pm
  #1642  
 
Join Date: Apr 2019
Programs: BA Gold
Posts: 228
Went to NY in April with the family WTP
Flew back on 17th April
Flight was only 4 nights (in hotel) / 5 nights if you include the flight back
Double TP landed today - So we all got an extra 180 TP - waste for me, can't get anything extra in time, but daughter now gone silver and wife will get gold after next flight
So, nice surprise today !!
Fatdickie likes this.
stuvoi is offline  
Old Aug 27, 2022, 1:37 pm
  #1643  
 
Join Date: Feb 2019
Location: UK. West Sussex
Programs: BAEC. Gold
Posts: 786
Originally Posted by firstlight
I'd assume that by October the volume of holidays taking the offer will have decreased and double points award should be fast. We have one 1120 tp trip booked for gold retention, probably need to sort another to make ggl retention before the points threshold increases.
I hope so

I have one 160 bonus pt holiday completed 2 weeks ago
Another 5 day holiday from 9th Sept and one starting 29th Sept.
These 3 x 160 bonus, along with what I have already, will push me to Gold, with the reduced threashold

Just need all three to kick in before Christmas

With all my travel being self funded leisure , I can make silver in normal circumstances, but this is a one off chance to hit gold, so really counting on these coming through.
Fatdickie is offline  
Old Aug 28, 2022, 3:01 am
  #1644  
 
Join Date: Jul 2020
Location: UK
Programs: BAEC Gold
Posts: 250
Well, we both got a load of unexpected extra TPs in our accounts! Including ones for a trip I did not think met the criteria!?

Not that it has made any difference to status but the lifetime total is looking healthier, although GFL will always be a pipedream.

So, do we book a one/two night BAH in the hope BA’s benevolence continues and we both get a GUF2 out of it?😏

Last edited by Alan T; Aug 28, 2022 at 3:08 am
Alan T is offline  
Old Aug 28, 2022, 6:45 am
  #1645  
 
Join Date: Aug 2022
Posts: 3
Cheeky question needs answering.

Hello guys I have recently received my double tier points for an eligible booking under this offer. However the day before this booking I was in contact with BA through the webchat and the agent said they would manually request the tier points to be added as they had not yet been done so. They then appeared in my account the day after.

was just wondering if it’s possible that I may still get double points again as he said would take 7-10 working days. If anyone knows the answer would be much appreciated!!
Melw00d is offline  
Old Aug 28, 2022, 6:57 am
  #1646  
 
Join Date: Jul 2020
Location: UK
Programs: BAEC Gold
Posts: 250
‘was just wondering if it’s possible that I may still get double points again as he said would take 7-10 working days. If anyone knows the answer would be much appreciated!![/QUOTE]’


I would suggest there is a fair chance of that happening..........just saying like! 😉
Melw00d likes this.
Alan T is offline  
Old Aug 28, 2022, 7:03 am
  #1647  
 
Join Date: Aug 2022
Posts: 3
Originally Posted by Alan T
‘was just wondering if it’s possible that I may still get double points again as he said would take 7-10 working days. If anyone knows the answer would be much appreciated!!



I would suggest there is a fair chance of that happening..........just saying like! 😉[/QUOTE]

Thank you for the reply, has this happened to other people do you know? Would be sweet as will take me up to silver?
Melw00d is offline  
Old Aug 28, 2022, 7:27 am
  #1648  
 
Join Date: Jan 2021
Posts: 300
I’ve ended up with triple points after contacting the gold helpline. They’ve manually added them then the standard bonus arrived 90 o days or so after we got back.

Tbh it makes no difference as I was just going to get over the line for gold with another holiday in October. Now I do not need to wait for those bonus points to post.

I don’t think I’ll make silver next year with TPs. It’ll make no difference when the bonus points post.
Melw00d likes this.
i_concur is offline  
Old Aug 28, 2022, 8:17 am
  #1649  
 
Join Date: Feb 2019
Location: UK. West Sussex
Programs: BAEC. Gold
Posts: 786
Originally Posted by Alan T
‘was just wondering if it’s possible that I may still get double points again as he said would take 7-10 working days. If anyone knows the answer would be much appreciated!!



I would suggest there is a fair chance of that happening..........just saying like! 😉[/QUOTE]


It's a real shambles

There are people waiting months and months for their BAH bonus despite chasing many times... ,
Others receiving the Bonus after a little over a month, whilst other flyers are getting the Double Bonus, then a little while later getting the same Double bonus credited again, so a triple bonus...

Complete shambles
T8191 likes this.
Fatdickie is offline  
Old Aug 28, 2022, 8:44 am
  #1650  
 
Join Date: Dec 2007
Posts: 3,596
Surprise email received yesterday confirming double tier points promo from a trip back in March/April. I'd actually given up all hope and forgotten about it. Assumed it wouldn't happen. Made all the better as it took the OH over the threshold to Silver and that's now showing on the booking. Means we can both guest the outlaws in to the lounge on our upcoming trip next month... in other words I don't need to sit outside while they all enjoy breakfast together.... Happy days!
Fatdickie likes this.
1Aturnleft is offline  


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